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Holiday Inn Express Hotel & Suites Webster

205 reviews
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Traveller (30)
Room & Suite (28)
Pool & Beach (5)
Overview
  • Excellent59%
  • Very good27%
  • Average8%
  • Poor1%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2.5 Star Hotel
All hotel details
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Reviews (205)Write a Review
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All reviewshi expresshot tubrecently stayed at this propertyweird stainswegman's grocery storeample free parkinglarge pondmaintenance personthe hotel is cleanthe hotel staffenjoyed our stayflat screen tvwi fifree breakfasteasy accessking bedi highly recommend this hotel
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111 - 115 of 198 reviews
Reviewed 3 September 2012

Stayed at HI Express Webster for my daughter's orientation session at U of Rochester at the end of August. Room was newer and clean with a comfortable bed. Area is near a shopping center that has several chain restaurants (you get a $3 discount with...More

5  Thank mydogislovely
Response from ROCWB, Manager at Holiday Inn Express Hotel & Suites WebsterResponded 3 October 2012

Thank you very much for your warm comments, especially about our staff. I am glad you enjoyed your stay while visiting the University of Rochester. While it is a little bit of a drive to the U of R, we would love to have to...More

Reviewed 25 August 2012

My company has switched from using the Fairfield to the Holiday Inn here in Webster. Although I was happy there, I'm glad we now stay here. I've been staying here since they've opened, probably close to 100 nights (and counting). I've even stayed here on...More

Thank neth5
Response from ROCWB, Manager at Holiday Inn Express Hotel & Suites WebsterResponded 30 September 2012

Thank you so much for your honest opinion! I am glad the change between brands was a succesful transfer for you. We work hard here to make guests feel at home while away from home. Great Hotels Guest Love, AGM Rachel Mee 872-0900

Reviewed 22 August 2012

This hotel is awesome...It is VERY clean and the staff are excellent!! My room was very clean and comfortable! My room was large..The cookies were great and you did not hear alot of noise of doors closing and people in the hallways, that is a...More

Thank hootie46
Response from ROCWB, Manager at Holiday Inn Express Hotel & Suites WebsterResponded 30 September 2012

Thank you so much for your input. Our housekeeping department works hard and meticulously to make sure each room is cleaned thoroughly. Thank you for noticing! Great Hotels Guest Love, AGM Rachel Mee 872-0900

Reviewed 16 August 2012

I have stayed in many Holiday Inn Express Properties in my lifetime, and generally know what to expect when I arrive. This property however, appeared to be very refurbished as if it was just built. It had a fresh smell, large rooms, and great service...More

Thank TravelerManDan
Response from ROCWB, Manager at Holiday Inn Express Hotel & Suites WebsterResponded 30 September 2012

Thank you for your response! I am glad we were able to make your short stay pleasant and smooth. We are a fairly new property and work hard to keep up with maintenance tasks ensuring a desirable stay. Great Hotels Guest Love, AGM Rachel Mee...More

Reviewed 11 August 2012

Remember that there are 2 seasons in Rochester: Snow and Road Construction. "They" closed the 104 bridge to Rochester and routed traffic all the way around Irondequoit Bay during my entire stay. Large room, real towels, great staff... cookies at 7:15 PM and hot breakfast.

Thank zzatara
Response from ROCWB, Manager at Holiday Inn Express Hotel & Suites WebsterResponded 30 September 2012

Thank you very much for your input. Road work is ceretainitly a hasel, I am glad you appriciated our amenities, hopefully your good stay soften the disappointment of the road work over Bay Bridge. Great Hotels Guest Love, AGM Rachel Mee 872-0900

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 94 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 94 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (30)
Room & Suite (28)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Opinion8ed
20 April 2017|
Answer
Response from atlantared2015 | Reviewed this property |
It is best to look on the hotel web site or call them.
0
Votes
Dee P
15 December 2016|
Answer
Response from James H | Property representative |
Hello, Thank you for your inquiry. Unfortunately we are not pet friendly but I would strongly recommend the Irondequoit location which is. Have an excellent holiday season! -James
0
Votes
JillsaQT
16 December 2015|
AnswerShow all 2 answers
Response from James H | Property representative |
At this time we do not accept pets at our hotel, thank you for your question
0
Votes
Room Tips
"Pic a room with a jacuzzi"
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"Our room, 407, was very quiet even though multiple boys hockey teams were there this weekend."
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"Ask for what you want! Park next door makes the place!"
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"This was spring break time so there were alot of young people in the hotel, and I think their parents let..."
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