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Leonardo Club Dead Sea Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Leonardo Club Dead Sea Hotel
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1,271 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Toronto, Canada
Reviewed 4 days ago NEW

I wish I read all the comments and reviews here before I booked the trip that turned to be a nightmare! Dry blood stains in the washroom and on curtains, hair everywhere, ripped and stained mattresses (2 rooms we changed and in both of them the mattress was dirty and ripped, 3rd room housekeeping changed the mattress specially for us,...

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Helpful?
Thank mihailk986
Management response:

Dear guest , Thank you for taking the time to share your feedback . While I wish you to had abetter experience , it is feedback like this that we learn from and use to improve . We work hard to deliver an exceptional guest exceptional guest experience , and it's apparent in this case that we fell short ....

Tel Aviv, Israel
Reviewed 6 days ago NEW

My former stay in this hotel caused me to have expectations.Unfortunately when entered, we found a large room without any chair or table. In the dining room there were occasions you could't find prepared table. Many equipments in the gymnastic room didn't work properly. Yet, the SPA and the shore were nice experience.

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Helpful?
Thank Dov K
Reviewed 3 weeks ago via mobile

A lovely hotel with a great view to the Dead sea. Rooms are not so big, but convenient. Where is a shuttle bus which takes you to the close beach. Breakfast and dinner very tasty - a big variety of different food.

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Helpful?
Thank Diana B
TANYA M, Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Diana, Thank you for such great review. We are glad that you enjoyed. We will be happy to see you soon at Leonardo Club Dead Sea. With best wishes, Elina

New York City, New York
Reviewed 3 weeks ago

I have NEVER in my life received such horrible service from hotel staff before. Check-in, which was supposed to be at 3PM, was delayed. When I went to the staff and asked when will the room be ready, they started laughing and telling me the ad says "Check-in starts at 3PM! Not AT 3pm!". When I asked what is the...

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Helpful?
Thank tonylony
TANYA M, Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear tonylony, We are sorry to hear that you have such unpleasant experience. All your comments was forward to our management. We all at Leonardo Club working very hard to give the perfect vacation to our guests. Best Regards, Elina

Portland, Oregon
Reviewed 4 weeks ago

It is a cattle call. Very, very long lines, overwhelmed staff and filthy room, dining room and restrooms. There were literally crumb and toilet paper on the floor of our room. It took over 45 minutes to check in. . Assigned wrong room (two levels lower than the one I paid for). Another 45 minutes wait. No offer of move...

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Helpful?
Thank condonfam
TANYA M, Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear condonfam, We are sorry that you left our hotel with completely negative feelings.Return your trust and faith in our hotel is the first prerogative. We hope that you will do decide to give us another chance to show you best standards of service that we give to our guests. Best Regards

New York City, New York
Reviewed 4 weeks ago via mobile

I am used to a 5* or at the least a 4* Hotel. Call me spoiled. The rooms themselves were very nice and maid service went beyond caring even with a language barrier. The lobby and rest of the hotel are in need of TLC. We were not felt welcome even at check in. It is dirty, it is not...

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Helpful?
Thank lovethebeach11229
TANYA M, Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at Leonardo Club Dead Sea. We are sorry to read that the vacation was not that good as you expected. The management and the stuff do they best to give the best vacation to our guests. Best regards, Eli

Cooper City, Florida
Reviewed 4 weeks ago via mobile

After being extremely disappointed with my experience, I read all of the one star reviews. They hit everything spot on so I would recommend listening to everyone else!! Disgusting hotel. Smells awful, dirty, terrible service, just terrible... The towels smelled disgusting too

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Helpful?
Thank hollyy0804
TANYA M, Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear hollyy0804, Thank you for writing this review about the hotel. We are very sorry to hear that you didn't enjoy your vacation at our hotel. The staff and the management do the best they can to give the guest best vacation. Sincerely yours, Elina

Rome, Italy
Reviewed 4 weeks ago

We been at this hotel for 3 nights during Pesach with our 2 years old child. Had the best days here. Room kept with love in every detail, nice bathroom with great shower with good pressure and temperature. Big dinning room with excellent quality of food, specially at lunch and dinner. Breakfast was not wow, but we understand it as...

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Helpful?
Thank carosultani
TANYA M, Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear carosultani, Thank you for choosing to spend your vacation at Leonardo Club Dead Sea and for taking the time to write this review. We are glad to hear that you have had so enjoyable vacation. Thank you for such warmed words. We will be happy to host you again in our hotel. Sincerely yours, Elina

Reviewed 5 weeks ago

The hotel was right on the sea which is why we choose it. We had been advised to stay at the Daniel Hotel but it was across the street from the sea so we opted for the Leonardo. It was a mistake. The hotel was dirty, the elevators didn't work (luckily we were on the first floor) and there was...

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Helpful?
Thank Beachyjoon
TANYA M, Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Beachyjoon, We appreciate you taking the time to share your feedback, as we understand the value of guest comments. We are truly sorry that you felt the hotel was not up to your standards and thank you for bringing this to our attention. We understand your comment completely and we forward them to our managers. We hope that if...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 14 April 2017 via mobile

I cannot even begin to tell you how horrendous is this ridiculously overpriced joke of a hotel. Dirty, worst service ever, falling to pieces. I mean it's extraordinary that this place isn't shut down. I have been taken for a ride. Please avoid this place at all costs. It's the stuff of holiday nightmares! Honest ratings would be on the...

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Helpful?
1Thank A TripAdvisor Member
TANYA M, Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Guest, Please accept our apologies for the inconveniences you faced while staying with us. We regret that you were left with a completely negative impression and please know that regaining your trust and faith in our hotel is very important to us. We hope that if you do decide to give us another chance to perform, that you will...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
At the Leonardo Club Dead Sea, you will enjoy an an "all inclusive" experience at the exclusive deluxe level. You will enjoy a private beach, luxurious pool, lavish spa treatments and all that will make your vacation an enthralling experience ... more   less 

Additional Information about Leonardo Club Dead Sea Hotel

Address: Mobile Post Dead Sea, Ein Bokek 84960, Israel
Region: Israel > Dead Sea Region > Ein Bokek
Price Range: $263 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Leonardo Club Dead Sea Hotel 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Ein Bokek Golden Tulip
Leonardo Club Dead Sea Hotel Israel
Hotel Style:
#5 On the Beach Hotel in Ein Bokek
#7 Spa Hotel in Ein Bokek
#8 Luxury Hotel in Ein Bokek
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Club Dead Sea Hotel staff and other travellers.
13 questions
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Questions? Get answers from Leonardo Club Dead Sea Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid at all costs; HORRIBLE service”
tonylony, 27 Apr 2017 | Read review
“Pick a low floor in case the elevator is not working.”
Beachyjoon, 19 Apr 2017 | Read review
“All our rooms had views of the Dead Sea looking onto Jordan”
642annt, 23 Mar 2017 | Read review
“Ask for a deluxe room they are much better then a basic room”
robbyv101, 13 Mar 2017 | Read review
“On a higher floor so you got a better view”
Viktorija-Justina, 6 Feb 2017 | Read review
5 of 5
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USD 304* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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