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Comfort Inn & Suites

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Comfort Inn & Suites
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310 Reviews from our TripAdvisor Community

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Showing 301: English reviews
London, Canada
Reviewed 24 October 2016

Our room was spacious, and very clean. The service was outstanding, we couldn't have asked for a better place to stay. The continental breakfast was amazing, there was so much food, and something for everyone. The price couldn't be beat either. Again, the staff was amazing. We look forward to staying here again in the near future.

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Helpful?
Thank colend33
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hey there colend33! Thank you for sharing your thoughts about your stay with us. It is our goal to provide all of our guests with and "amazing" stay experience. Learning from our guests when we have succeeded in reaching that goal is so rewarding. We truly appreciate your feedback it goes a long way in helping our staff connect their...

Malone
Reviewed 20 October 2016

This was a fantastic hotel. My room was immaculately clean and the king size bed very comfortable. Having a mini-fridge and a microwave in the room was a very nice convenience. The wireless connectivity was fast and I never experienced any difficulty losing/dropping the signal. The staff was courteous and efficient. I frequently travel to Watertown and will definitely use...

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Helpful?
1Thank Plattcop
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi Plattcop, It is so great to hear from you about your recent stay! Our staff is so grateful for the positive feedback, knowing how much you enjoyed your stay makes them enjoy their work so much more. We can't wait to have the opportunity to be of service to you again. We hope to see you back with us...

Burlington , Ontario, Canada
Reviewed 17 October 2016

We really enjoyed our stay at this Comfort Inn. Room was very clean and everything was what one would expect . The breakfast was more than sufficient , with both hot and cold items available....Mathew at the front desk is very efficient and helpful.

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Helpful?
Thank John D
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi John D, Thank you for taking the time not only to write a review of your stay with us but also to mention Matthew by name. Our staff takes great pride in their work, so to recognized by a guest for their efforts is a huge reward. We sincerely appreciate your comments about your room and the breakfast. We...

Flushing, Michigan
Reviewed 16 October 2016 via mobile

Very clean. Remolded about 3 years ago and looks brand new. Matthew gave us great service at the front desk and was very helpful wirh dinner suggestions. Shuttle picked us up and dropped us off at the airport.

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Helpful?
Thank Eric J
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the review Eric J! We are pleased that Matthew was able to provide you with such good service. It is a goal our entire staff strives for. Thank you for recognizing him by name. We look forward to being of service to you again in the future. Thank you again.

Reviewed 13 October 2016

Room was fine. Location good. Stopover on our way somewhere else. Close to highway. Shopping and other amenities near by. The self-serve breakfast was awesome and open at 6am so perfect for early start back on the road. Pool was a bit small and a little disappointing for the kids. Weight room available. Wifi service was a bit of a...

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Helpful?
Thank Tina Y
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi Tina Y, Thank you for reviewing your stay with us. We hope to be able to accommodate your family in the future. See you then!

Babylon, New York
Reviewed 10 October 2016 via mobile

Very simple hotel that met the needs we had being in Watertown for a day for business. Breakfast was typical of hotel buffet style. No complaints at all. The location is close to just about everything. The mall is less than 5 minutes in one direction and downtown 5 minutes the other way. Only 2 minutes from the expressway.

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Helpful?
Thank travellinfamof6
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for commenting on your stay with us. We hope to see you again in the future.

Montreal, Canada
Reviewed 10 October 2016

This hotel was conveniently located near shopping malls and restaurants. Nice property, well kept and clean. The self-serve breakfast included with the room was awesome. Staff could barely keep up to replenish the stock. Hats off to them for keeping it well stocked. It was full capacity at the hotel. My only critique would be the check in time was...

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Helpful?
Thank maryasab
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi maryasab, Thank you for taking a moment to review your recent stay with us. Your feedback is very important to our improvement process. We are pleased to know that you enjoyed your breakfast. Our breakfast staff takes great pride in being able to greet our guests in the morning with a yummy start to the day. I apologize that...

Reviewed 9 October 2016 via mobile

Well nice room king bed couch to sit on too. Front desk friendly. WI-FI forget it second floor room 2 day's in you'll be shaking your head it's non existent. Sometimes it's better not to offer a service if your not equipped for the service. Other then that a nice motel. One more thing going from 100$ Friday night to...

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Helpful?
Thank Rob M
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hello Rob M, Thank you for taking the time to comment on your stay with us. I hope you will be pleased to know that we are in the process of updating our wireless internet service. I hope that this upgrade will eliminate the issue you experienced with accessing the internet. I am so sorry that it inconvenienced you during...

Irvine, CA
Reviewed 9 October 2016

This is one of the best Comfort Inns we've ever stayed at. It's conveniently located just off the freeway. There are lots of eating places less than a mile away and a Denny's adjacent to the hotel. The receptionist and staff were friendly and greeted us with warm cookies. The breakfast was absolutely outstanding. The large room was very comfortable...

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Helpful?
Thank George M
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi George M, Thank you for reviewing your stay with us. Your feedback means a lot to our staff. They find it so rewarding to know when they have succeeded in providing our guests with a fantastic stay. We look forward to all of your future stays with us.

Culpeper
Reviewed 8 October 2016

This property was very nice, it was clean and well maintained. The staff were very friendly and helpful and everyone always had a genuine smile on their face. The breakfast was good and plentiful and hot. I would recommend this property highly.

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Helpful?
Thank Diana P
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for sharing your kind words about your stay with us. Our staff is very proud of the service and accommodations that we provide and it is wonderful to hear from our guests when they are pleased with what we have to offer. Your comments will be shared directly with our staff so that they may know they have...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Comfort Inn & Suites

Address: 110 Commerce Park Drive, Routes 81 & 3, Watertown, NY 13601
Region: United States > New York > Watertown
Price Range: $95 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Comfort Hotel Watertown
Comfort Inn And Suites
Days Inn Watertown
Watertown Days Inn
Hotel Style:
#5 Romantic Hotel in Watertown
#5 Business Hotel in Watertown
#5 Family Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A floor facing the back of the building....at the front the big tour buses pick up guests early in the morning and it's noisy.”
 of 5 bubbles maryasab, 9 Oct 2016 | Read review
“Shop for rates, Got this pet friendly room w/ King Bed Suite at $74 a night vs hotel rate of $139 (just $25 for our pet for entire stay).”
 of 5 bubbles jest957, 26 Sep 2016 | Read review
“Book on corporate web-site for points towards free night(s). Ask for floor with ice maker.”
 of 5 bubbles NorJon713, 21 Sep 2016 | Read review
“Elevators have loud chimes and the ice machines are quite loud , a room far them would be best.”
  • Behind bed
  • Shower vent
  • A/C
  • Behind bed
  • Lamp shade
 of 5 bubbles 979PeterC979, 29 Aug 2016 | Read review
“upper floor rooms have a nice view of Watertown .”
 of 5 bubbles ZOSOLZ, 10 Jul 2016 | Read review
5 of 5