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    Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

    1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 124*
    USD 118*
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    USD 124*
    USD 119*
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    Traveller (22)
    Room & Suite (41)
    Dining (9)
    Hilton Garden Inn Watertown/Thousand Islands
    808 reviews
    #1 of 14 hotels in Watertown
     
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    Overview
    • Excellent59%
    • Very good33%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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    Hilton Garden Inn Watertown/Thousand Islands
    808 reviews
    #1 of 14 hotels in Watertown
     
    Hampton Inn Watertown
    684 reviews
    #2 of 14 hotels in Watertown
     
    Comfort Inn & Suites
    323 reviews
    #5 of 14 hotels in Watertown
     
    Ramada Watertown
    924 reviews
    #7 of 14 hotels in Watertown
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (406)
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    There are newer reviews for Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
    See the most recent reviews

    191 - 195 of 397 reviews

    Reviewed 7 August 2013

    My family and I go to Watertown twice a year. We always stayed here at Holiday Inn Express. We enjoyed the cleanliness of the rooms and the comfort of their beds. However, our last two visits has been a disaster. Pool: The pool is disgustingly...More

    1  Thank Christina F
    Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 23 August 2013

    Dear Christina F, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to...More

    Reviewed 4 August 2013

    If there is a HIE in town, that's where we stay. Always clean, reliable, well maintained and staffed with efficient friendly people. This was one of the best. We are club members so we always get a welcome bag - this was the best one....More

    Thank Franigramma
    Reviewed 2 August 2013

    Stayed for three nights and was impressed with the friendliness of the staff. The rooms were very clean except for one of the beds needed the sheets changed upon arrival of our room. They quickly took care of the matter and everything was great. We...More

    Thank TexasTravelinggirl_7
    Reviewed 29 July 2013

    I have been coming to this hotel since it opened for family shopping trips. The past few times I have stayed here, minor things have made me scratch my head. For instance, the pool was so cloudy I went to the manager and asked if...More

    Thank Bella R
    Response from Seth B, Front Office Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 5 August 2013

    Thank you for taking the time to write a review of our hotel. We appreciate the opinions and feedback from our guests as it allows us to correct and improve the services we provide. We regret to hear that your stay was negatively affected due...More

    Reviewed 22 July 2013

    Great location. Ranks right up there with the better Holiday Inn Express properties; clean, comfortable rooms, super friendly staff, good breakfast, and all the amenties needed. Stayed a Thursday night with a decent rate was going to spend another day in the area but wanted...More

    Thank Randall L
    Hilton Garden Inn Watertown/Thousand Islands
    808 reviews
    #1 of 14 hotels in Watertown
     
    Hampton Inn Watertown
    684 reviews
    #2 of 14 hotels in Watertown
     
    Comfort Inn & Suites
    323 reviews
    #5 of 14 hotels in Watertown
     
    Ramada Watertown
    924 reviews
    #7 of 14 hotels in Watertown
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • USD 116 - USD 211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Watertown
    • #4 Romantic Hotel in Watertown
    • #4 Family Hotel in Watertown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 115
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, IHG, Orbitz, TripOnline SA, Agoda, Hotwire, Travelocity, Cancelon, HotelQuickly and getaroom.com so you can book your Holiday Inn Express Hotel & Suites Watertown-Thousand Islands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Watertown
    • Also Known As
    • Holiday Inn Express Hotel & Suites Watertown-1000 Islands ,
    • Holiday Inn Express Hotel And Suites Watertown-Thousand Islands ,
    • Holiday Inn Express Watertown ,
    • Holiday Inn Watertown ,
    • Watertown Holiday Inn
    Add Photo Photos
    Traveller (22)
    Room & Suite (41)
    Dining (9)
    Pool & Beach (8)
    Hotel & Grounds (49)
    Business Centre & Event Rooms (4)
    Bathroom (3)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    kelseylee6
    10 September 2016|
    AnswerShow all 4 answers
    Response from Florence (Lori) K | Reviewed this property |
    The rooms themselves do not have a patio/balcony. There are areas outside available including a screened in area. Given the weather--snow and cold can start early-- in December in Watertown area I am not sure that it will... More
    0
    Votes
    MomaMac
    20 August 2016|
    AnswerShow all 5 answers
    Response from Lee J | Reviewed this property |
    We called them directly and got a better rate.
    1
    Vote
    KMC530
    14 March 2016|
    Answer
    Response from rummrunner97 | Reviewed this property |
    1 315-779-1234
    0
    Votes
    Room Tips
    "ask for a room that does not face the highway, which you hear all night."
    Read review
    "Rooms on the east side are quieter, Hwy 81 on the west side!"
    Read review
    "Face the back for quieter location."
    Read review
    "Not sure about the rooms but the food is always good."
    Read review
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