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Hilton Garden Inn Watertown/Thousand Islands

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Traveller (72)
Room & Suite (55)
Dining (5)
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Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“pool and hot tub”(22 reviews)
“omelet”(26 reviews)
“great hotel”(49 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (893)
There are newer reviews for Hilton Garden Inn Watertown/Thousand Islands
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632
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7
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All reviewspool and hot tubomeletgreat hotelbusiness tripbreakfast buffetoff the highwaywould definitely stay here againnew yorkfitness centerexcellent stayclean hotelalexandria bayfront desk stafffort drumstaff was very friendlysalmon run mallshopping trip
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11 - 15 of 884 reviews
Reviewed 4 March 2018 via mobile

Sabine I hope I’m spelling her name right she was the MOD on duty the morning of our check in .She presented top notch hospitality, arriving from a seven hour drive. Party of three was very tired but Sabine was welcoming and provided us with...More

Thank dariel n
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 6 March 2018

Thank you for taking the time to write a review on your recent experience here at the Hilton Garden Inn Watertown. I am very pleased to hear that Sabine took good care of you. She has been with us since we opened 6&1/2 years ago...More

Reviewed 21 February 2018 via mobile

We were in town for a softball tournament and this hotel met our needs perfectly. It was close to the highway and many restaurants. The hotel was clean and staff was friendly. We will be staying here again next year.

Thank Robeert C
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 23 February 2018

Thank you for choosing the Hilton Garden Inn Watertown, NY. We are honored you took the time to write a review and look forward to your return someday. Kindest Regards, Jody Pettit, GM

Reviewed 19 February 2018 via mobile

First time going to Watertown and I’m so glad we stayed here. The location couldn’t be better. The hotel is very clean, comfortable rooms and beds, the staff is AMAZING! I have nothing but great things to say about this hotel (which that’s unusual for...More

Thank Vanessa H
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 20 February 2018

Thank you Vanessa for your review and for your patronage of our Hotel! We are honored to honor how pleased you were with your decision to give us a try. We hope to see you back again someday. Kindest Regards, Jody Pettit, GM

Reviewed 7 February 2018

We often like to get away for 1-2 day break and have checked out many of the hotels in Watertown, the Hilton Garden Inn is by far the best for some R&R and has the friendliest staff ever, we asked for late checkout and stayed...More

Review collected in partnership with Hilton Garden Inn
Thank howeislander2017
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 20 February 2018

Thank you for your recent review. Sabine has been here since we opened, she is a great asset to us and our customers. We are so pleased you enjoyed your stay and was able to take advantage of our Canadian at Par offerings on regular...More

Reviewed 25 January 2018

I have stayed here twice. The staff is friendly. The rooms immaculate. The restaurant food is good and not over priced. They have a good wine selection. Nice place in a small town. I would definitely recommend this hotel.More

Review collected in partnership with Hilton Garden Inn
Thank 253pauletteg
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 20 February 2018

Paulette: Thank you for taking the time to write a review on our hotel and your recent stay. We are pleased you chose to stay with us and honored to know what a great time you had. We look forward to having you return someday....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 122 - USD 205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 122 - USD 205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (72)
Room & Suite (55)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (6)
Questions & Answers
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Sue H
2 September 2016|
AnswerShow all 2 answers
Response from Kittylover222 | Reviewed this property |
This hotel is in New York. You do not have to pay in Canadian.
0
Votes
Lawrence S
14 June 2016|
Answer
Response from Shawn M | Property representative |
Thank you for your question. Our hotel does allow service animals only.
0
Votes
Gener01
11 November 2014|
AnswerShow all 2 answers
Response from JodyP123 |
The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages... More
0
Votes
Room Tips
"Choose a room on the plaza side."
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"nice place to stay for shopping trip"
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"chose the strip mall side not the Highway."
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"Choose a room on the front side of the hotel."
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