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Hilton Garden Inn Watertown/Thousand Islands

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Traveller (74)
Room & Suite (55)
Dining (5)
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Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“pool and hot tub”(22 reviews)
“great hotel”(51 reviews)
“omelet”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Watertown/Thousand Islands
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (907)
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Traveller rating
644
173
55
19
7
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644
173
55
19
7
Show reviews that mention
All reviewspool and hot tubgreat hotelomeletbusiness tripbreakfast buffetoff the highwaywould definitely stay here againfitness centerexcellent stayclean hotelalexandria bayfront desk stafffort drumstaff was very friendlysalmon run mallshopping triphgi
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1 - 5 of 898 reviews
Reviewed 3 days ago via mobile

This is one of the best HILTON properties I’ve stayed at! Service- GREAT employees! Leslie at the front desk is always there, answers questions and serves the residents Bar- Marguerite- Nothing short of awesome Weight room- NICE! All machines work Restaurant- Great food for a...More

Thank Marc A
Hotel's Favourite
Reviewed 10 April 2018 via mobile

I’ve been to this hotel a few times and using the word “satisfied” is an understatement. This hotel has it all. The staff is excellent here. The rooms are beautiful and clean. The beds are big and comfortable. The hotel is easily accessible from I-81...More

1  Thank Joe S
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 3 weeks ago

Thank you for taking the time to write a review on your recent stay with us in Watertown NY. We at Hilton Garden Inn are honored you chose us and pleased to know you enjoyed your stay. Thank you for sharing your experience with the...More

Reviewed 5 days ago

A huge shout-out the Hilton Garden Inn Watertown for its exceptional staff and lovely accommodations. My husband and I - along with the other couple we were traveling with - were beyond satisfied with our experience at this hotel. The staff went the extra mile...More

Review collected in partnership with Hilton Garden Inn
Thank jefffromottawa
Reviewed 6 days ago

Great place to stay. Immaculately clean. The Breakfast was superb. Good value for the stay too! We were here for a 50th Wedding Anniversary party and they reserved a block of rooms. Would absolutely stay here again in a heartbeat.More

Review collected in partnership with Hilton Garden Inn
Thank svansleet
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 5 days ago

Thank you for taking the time to write a review on your recent stay with us in Watertown, NY. We are pleased you chose to stay with us and that you enjoyed your time with us. We hope to see you again some day soon....More

Reviewed 1 week ago

We loved this hotel for a cross border shopping trip. It's directly across the road from the Salmon Run Mall. Great location and hotel room and facilities were excellent. Staff were very helpful and pleasant. Will be back for sure.

Review collected in partnership with Hilton Garden Inn
Thank hdobroshinsky
Response from JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand IslandsResponded 5 days ago

Thank you for taking the time to write a review on the Hilton Garden Inn Watertown/1000 Islands. We are honored you chose to stay with us and very pleased to hear you enjoyed your stay. Kindest Regards, Jody Pettit, GM

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 130 - USD 263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 130 - USD 263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (55)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sue H
2 September 2016|
AnswerShow all 2 answers
Response from Kittylover222 | Reviewed this property |
This hotel is in New York. You do not have to pay in Canadian.
0
Votes
Lawrence S
14 June 2016|
Answer
Response from Shawn M | Property representative |
Thank you for your question. Our hotel does allow service animals only.
0
Votes
Gener01
11 November 2014|
AnswerShow all 2 answers
Response from JodyP123 |
The name of the room type you are requesting would be a Whirlpool room. They have a standup shower in the bathroom and a whirlpool tub for two in the bedroom area. Very soothing and romantic. We also have packages... More
0
Votes
Room Tips
"King suite ideal for a small family. Separate living room has sofa bed that can sleep 2 people so this room..."
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"Rooms facing I-81 can be a tad noisy"
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"Choose a room on the plaza side."
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"nice place to stay for shopping trip"
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