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25/12/2017 26/12/2017
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    Shangri-La’s Le Touessrok Resort & Spa, Mauritius

    Coastal Road, Trou d'eau Douce, Mauritius
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    25/12/2017 26/12/2017
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    USD 1,376*
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    Traveller (1176)
    Pool & Beach (170)
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    Overview
    • Excellent69%
    • Very good18%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
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    Rooms
    25 Dec.26 Dec.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (850)
    There are newer reviews for Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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    551 - 555 of 556 reviews

    Reviewed 15 November 2015

    Very disappointing since the change of ownership to the Shangri La. Whilst it has received a much needed face lift the service levels have reduced dramatically. It has completely lost the local culture, friendly smiles, the real can do approach to everything has become so...More

    8  Thank Milky1964
    Response from Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, MauritiusResponded 17 November 2015

    Dear Milky1964, Thank you for comments and please accept our sincere apologies for any inconvenience caused during your stay. Understanding our guest's feedback is essential to perfecting a true Shangri-La experience. One of the main priorities of Shangri-La's Le Touessrok Resort & Spa is to...More

    Reviewed 13 November 2015 via mobile

    We've just returned from a four night stay at Le Touessrok as part of a longer nine night trip to Mauritius. Our stay was a few nights in to the opening week following the rebrand to Shangri La. Initial impressions were good with the reception...More

    4  Thank Travel_Lion_10
    Response from Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, MauritiusResponded 15 November 2015

    Dear Travel_Lion_10, Thank you for your note and for taking the time to share your recent experience with us. We sincerely apologise for any inconvenience caused during your stay and please be assured that your comments have been addressed immediately to ensure they will not...More

    Reviewed 13 November 2015 via mobile

    I have stayed in many different classes of hotel and for its previous reputation as being a five star superior hotel promising so much, this has to rate as the worst. The first room was extremely unclean ( I have photos and a video) showing...More

    13  Thank Peter H
    Response from Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, MauritiusResponded 23 November 2015

    Dear Peter H, Thank you for taking the time to share your recent experience at Shangri-La's Le Touessrok Resort & Spa. We sincerely apologise for any inconvenience you may have faced during your stay with us. We are very concerned about the issues you have...More

    Reviewed 12 November 2015

    We are a family of three with a 14wk baby, staying in room 316, three days into our holiday. I am writing this review so soon as I feel that the hotel is capable of being outstanding. However some of the basics are being missed...I...More

    15  Thank Pricelj
    Response from Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, MauritiusResponded 14 November 2015

    Dear Pricelj, Thank you for your message. Your feedback is extremely valuable to us and it is of utmost importance that our guests receive the highest level of service and quality. We sincerely apologize for any inconvenience caused during the first 3 days of your...More

    Reviewed 10 November 2015

    My wife and I arrived here on 1st November, the official opening date for the new Shangri La management. The check-in experience was superb and was a great start to a wonderful holiday. The de-luxe beach access room was well fitted out, sliding doors opening...More

    4  Thank DennisWestSussex_UK
    Response from Shangri-LaMauritius, Manager at Shangri-La’s Le Touessrok Resort & Spa, MauritiusResponded 11 November 2015

    Dear Dennis, Thank you for your review and kind feedback! We are delighted you had such an enjoyable time at Shangri-La's Le Touessrok Resort & Spa, Mauritius. We hope you found your very own personal paradise with us and look forward to welcoming you back...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 319 - USD 909 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Trou d'eau Douce
    • #2 Spa Hotel in Trou d'eau Douce
    • #2 Family Hotel in Trou d'eau Douce
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Shangri-La Hotels and Resorts, Travelocity, Orbitz, Hotels.com, Prestigia, Hotwire, TravelUp, Cheap Tickets, Priceline, HotelQuickly, TripOnline SA, Cancelon and Evoline ltd so you can book your Shangri-La’s Le Touessrok Resort & Spa, Mauritius reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mauritius >
    • Flacq District >
    • Trou d'eau Douce
    • Also Known As
    • Le Touessrok Hotel Trou d`Eau Douce ,
    • Touessrok ,
    • Le Touessrok Resort ,
    • Le Touessrok Mauritius ,
    • Le Tousserok ,
    • Shangri-La’s Le Touessrok Resort & Spa, Mauritius Trou D'eau Douce
    Add Photo Photos
    Traveller (1176)
    Pool & Beach (170)
    Room & Suite (168)
    Dining (107)
    Hotel & Grounds (781)
    Bathroom (34)
    Family and Play Areas (12)
    Nearby
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    Ask a question
    Questions & Answers
    lee7189
    24 November 2017|
    AnswerShow all 6 answers
    Response from Shangri-LaMauritius | Property representative |
    Dear Lee7189, Thank you for your message. There is a supermarket called Super U just 20 minutes away from the resort by car. We hope that helps! Kindest Regards, The Team at Shangri-La's Le Touessrok Resort & Spa
    0
    Votes
    QueenJetsetter
    17 November 2017|
    AnswerShow all 3 answers
    Response from QueenJetsetter | Reviewed this property |
    there were none, was so annoyed!!!!
    0
    Votes
    QueenJetsetter
    17 November 2017|
    AnswerShow all 2 answers
    Response from Ahmed G | Reviewed this property |
    I haven’t seen any hammocks as far as I remember
    0
    Votes
    Room Tips
    "The hotel usually operates on a tab basis. Have cash to hand should you be on a budget and pay as you go to..."
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    "Dont miss this hotel private tour via helicopter (from the hotel location) for a sight view of Mauritius..."
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    "Junior Suites Hibiscus or Frangipani"
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    "Ask for a room closer to main lobby the outer rooms have a long walk for some."
    Read review
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