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Shangri-La’s Le Touessrok Resort & Spa, Mauritius

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Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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502 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Zurich
Reviewed 4 days ago NEWvia mobile

It took me awhile to write this because I wanted to think about what I wanted to share with anyone reading this. After visiting many of the 5 star resorts on the island of Mauritius, this resort tops my list next to the Four Seasons Anahita, and the LUX Le Morne. It's the genuine friendliness of the staff, the location,...

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3Thank fashionphotog
Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

My wife slipped off the resort for a 4 night long weekend from Dubai. The Shangri-La is a very well put together little resort. Nice variety of restaurants both buffet and a la cart. Plus two bars that had good local music talents each night. The staff were are super friendly and the hotel has beautiful grounds and a it's...

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1Thank WayfarerDXB
Abu Dhabi
Reviewed 2 weeks ago

The sheer beauty of the hotel's setting signals that this will be most relaxing and enjoyable break. The amazing food, particularly the outstanding Japanese restaurant with the most talented and gracious Japanese Chef and the incredible breakfast buffet with it's organic and healthy offerings, raises the bar even higher. The outstanding personnel, particularly in Housekeeping, Sports Centre and in the...

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1Thank AbuDhabiDodo
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear AbuDhabiDodo, Thank you for taking the time to share such a complimentary review with us. Knowing that every aspect of your stay was perfect is extremely rewarding to read, particularly when the team played such a heartwarming role in your experience. We look forward to welcoming you back to your Personal Paradise with us again soon. Best regards, Bernhard...

Reviewed 2 weeks ago

Just returned from 5 day visit to this hotel. Stayed in junior suite Frangipani Ocean View half board. Pricey, yes but worth it. You get own large pool for Frangipani guests, never busy on all days of stay. Free bottled water, towels etc. Free breakfast for Frangipani guests in Republik beach bar and restaurant, highlights,great grilled fish and steak and...

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7Thank Gothic337
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Gothic, Thank you for sharing the details of your recent stay at Shangri-La's Le Touessrok Resort & Spa and we are confident your insightful advice will be helpful to fellow travellers. We are delighted to read how much you enjoyed our Frangipani Wing and its exclusive benefits, as well as the wealth of dining and entertainment options on offer...

Winchester, United Kingdom
Reviewed 3 weeks ago via mobile

This was our 7th or 8th visit but the first time since taken over by shangri-la. The good thing was the majority of the staff we love are still there. The difference between old and new staff is noticeable, the old being by far superior, its down to them we keep returning. To name a few (please forgive me for...

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1Thank jackie186300
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Jackie, It is always wonderful to welcome loyal guests of the iconic "Le Touessrok". We are glad to read that it is the team at the hotel who have kept you coming back for so many years. We continually strive to offer a superior level of service and we are confident that our newest team members will be welcoming...

London, United Kingdom
Reviewed 3 weeks ago

The location is beautiful and the resort including the rooms (we stayed in a Frangipani suite) are to a high standard.It is not the tranquil resort we expected and which was described to us when we booked with many children in all areas including all the restaurants. So if it is a quiet time you want, this is not the...

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2Thank Francis102014
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Francis, Thank you for taking to the time to write a review of your experience at Shangri-La's Le Touessrok Resort & Spa. We are extremely disappointed to read that our service was below your expectations. While we are a family friendly resort, we cater to all guest types and preferences and offer a complete escape to tranquility on our...

Bratislava, Slovakia
Reviewed 3 weeks ago

We have spend here nice three weeks. Nothing is perfect for everybody, but what is really excelent here is Republík and le Bazaar restaurants not only for outstanding kitchen but friendly staff as well. Sommelier Sebastián is just right person at right place. Butler service We had nice guy Bheehme and room cleaning very good. For golfers paradise excelent course...

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1Thank radoqq123
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Radoqq, We are absolutely delighted to read about how much you enjoyed your stay at Shangri-La's Le Touessrok Resort & Spa, and particularly how memorable your dining experience was at Republik and Le Bazaar. Knowing our team contributed to such a memorable holiday is the best compliment we could ask for. We hope to welcome you back to your...

London
Reviewed 3 weeks ago

we considered many hotels for our 8 night visit to mauritius. in the end we settled on this one. The setting is pretty stunning - probably the best on the island and the rooms are superb, if a little short on storage space! For ease let's do the good and the bad: Good Location - wonderful views, super rooms (we...

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5Thank SJAHantsUK
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear SJAHants, Thank you for sharing such a detailed review of your experience at Shangri-La's Le Touessrok Resort & Spa. Firstly, please accept our apologies if you felt that the housekeeping service was inconsistent during your stay and meals took longer than expected. It is extremely important for us to offer the highest standard of luxury service in every aspect....

Edinburgh, United Kingdom
Reviewed 3 weeks ago

I have read the reports on this hotel and have hesitated to review it. I am a long standing visitor to this hotel and the return last October was the first time since the new owners Shangri la had taken over. I have also read the reviews posted. I think the problem is that if you knew the hotel before...

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1Thank MF102
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear MF, We are verydisappointed to read that although you had a wonderful stay at Shangri-La's Le Touessrok Resort & Spa, your experience was not to the standard you recall during your previous trips. We truly pride ourselves on hosting guests with our warm Mauritian hospitality coupled with the luxury service Shangri-La Hotels and Resorts is renowned for. We can...

Guildford, United Kingdom
Reviewed 4 weeks ago

Hotel superb throughout and staff could not have been more attentive and so pleasant at all times. We could not fault anything. Expensive hotel but worth the cost. The concierge team were delightful and a credit to the hotel. The breakfast and dinner buffets were the best we have seen in any hotel.

Review collected in partnership with shangri-la.com
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2Thank jackcornwall12
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear JackCornwall, Thank you for taking the time to share your wonderful experience at Shangri-La's Le Touessrok Resort & Spa. It is a pleasure to know that our team made you feel so welcome and were always readily available to help during your stay. We will certainly pass your compliments onto the Concierge team and the Food & Beverage Team...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Region: Mauritius > Flacq District > Trou d'eau Douce
Price Range: $341 - $809 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Agoda, Travelocity and Jetsetter so you can book your Shangri-La’s Le Touessrok Resort & Spa, Mauritius reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok
Shangri-La’s Le Touessrok Resort & Spa, Mauritius Trou D'eau Douce
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and other travellers.
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Questions? Get answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The stand alone villas are the best and the ground floor suites by the beach are great”
 of 5 bubbles AbuDhabiDodo, 5 Feb 2017 | Read review
“Junior Suite in Hibiscus wing - very large, very private”
 of 5 bubbles SJAHantsUK, 25 Jan 2017 | Read review
“Ocean view”
 of 5 bubbles MF102, 25 Jan 2017 | Read review
“Rooms on top floor of Frangipani have great views”
 of 5 bubbles Lyndene, 23 Jan 2017 | Read review
“I recommend a junior suite in the Frangipani Wing”
 of 5 bubbles Stefania_P_11_11, 17 Jan 2017 | Read review
5 of 5