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Shangri-La’s Le Touessrok Resort & Spa, Mauritius

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Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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429 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Sao Paulo, SP
Reviewed 2 days ago NEW

I really don´t understand the negative reviews about Le Touessrok. The room is spectacular, breakfast and restaurants great, beach and pool awesome, everything in the hotel is made with really good taste. The private island is a paradise. The service is not excellent and the meals are really expensive, nevertheless our stay deserves 5 stars.

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Helpful?
1Thank Rodrigo G
PARIS
Reviewed 3 days ago NEW

I tried 4 hotels of this category in Mauritius. I rate this one 1st or 2nd. Location is very good with a free shuttle to Ile aux Cerfs and a private island. General architecture is awsome, especially nice at night. Very good service. Room was very nice. I recommend this place.

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Helpful?
1Thank DOMINIQUE L
Mumbai, Maharashtra, India
Reviewed 3 days ago NEW

It's a Top notch and first class property in design, brilliant Interiors.Totally Loved the beach access suites they are breathtaking, Outdoor spa was awesome. Food at the Indian restaurant is fantastic specially the dosa. Vegetarian food is well accommodated. Brilliant Pool and Breakfast, better than many others in many ways. Make sure you spend a few nights here to get...

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Helpful?
Thank Vratika A
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Vratika, It is always a pleasure to read a review which starts with "Top notch"! Thank you for taking the time to share your recent experience at Shangri-La's Le Touessrok Resort & Spa. We are absolutely delighted to read about how much you enjoyed our restaurants, spa and wellness facilities as well as the contemporary decor. We hope to...

Singapore
Reviewed 4 days ago NEWvia mobile

We spend a week in this hotel with a golf package that the end of November. We got off to quite a bit of a slow start with all our golf teetimes wrongly booked, so we ended up squeezing in every day, Since the course was fully booked, quite annoying. Apparently the communication between hotel concierge and Golfclub was not...

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Helpful?
Thank Harald S
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Harald, Thank you for your review. Please accept our apologies for any inconvenience and confusion with your golf tee times. We will certainly address your comments internally to improve our booking system. Despite this shortfall, we are pleased to read that all other aspects of your stay were so enjoyable and that you were warmly welcomed by our wonderful...

Luxembourg City, Luxembourg
Reviewed 4 days ago NEW

We stayed at Le Touessrok 4 years ago, and found the hotel disappointing at the time. When we read that Le Touessrok had changed ownership and was refurbished, we decided to try it again for a few days. We did not see a big change to the hotel : main restaurant was re-looked, bedrooms as well - but it is...

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Helpful?
Thank Ptitmousse
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Pittmousse, Thank you for taking the time to share such a detailed review of Shangri-La's Le Touessrok Resort & Spa. We are extremely disappointed to read that the resort was not up to your expectations. While the property remains the same structurally, there has been a complete refurbishment to the rooms and restaurants to a new contemporary decor. The...

London, United Kingdom
Reviewed 6 days ago NEW

Having previously been to Le Prince Maurice on Mauritius, we decided to try Le Touessrok. Great decision. Fantastic facilities, service and restaurants. Not perhaps the best location if you enjoy swimming, particularly given it's waist deep (or shallower) at low tide. The hotel is located on a promontory which means there are a lot of passing speedboats - can be...

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Helpful?
Thank Gybe-ho
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Gybe-ho, We are very happy to read that you were so pleased with your decision to stay at Shangri-La's Le Touessrok Resort & Spa. We take pride in our range of facilities, restaurants and our quality of service delivery. We are sorry to hear that the low tide swimming was not to your standards but we hope we made...

haren
Reviewed 1 week ago

Shangri-la really is Paradise.the surprises we recieved due to our 50th weddinganniversery were unbelievably. Staff, including directory, really care for the guests. Food in Evert restaurant was excellent. We really enjoied our stay, and if Health Will permit, we Will back to this Place.

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Helpful?
Thank joachim b
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Joachim, It is heartwarming to read that you chose Shangri-La's Le Touessrok Resort & Spa as your destination for such a special anniversary. We can only hope to welcome you back on many, many more occassions. Best regards, Bernhard Haechler General Manager

Reviewed 1 week ago via mobile

I took my fiancée here for her birthday this year, I've got to say the people place and surrounds are perfect! This really is paradise and not just because of how beautiful Mauritius is but the hotel and the people made it perfect! I arrange a private catamaran which lasted over the specified time and had drinks and nibbles all...

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2Thank Chris B
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Chris, We are delighted that you chose to bring your fiancee to Shangri-La's Le Touessrok Resort & Spa for her birthday and even more so knowing that you both thoroughly enjoyed the experience. It is such a big part of our ethos to make our guests feel so welcome in our luxury home-from-home! Rose will certainly be commended for...

Prague, Czech Republic
Reviewed 1 week ago via mobile

We stayed in the hotel for four nights only and our stay was perfect. The hotel has two private beaches - one close to hibiscus wing where you have calm sea and you swim well even during low tide and the second beach is towards the private island where the sea is rough. We stayed in one of the villas...

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Helpful?
Thank Blanka N
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Blanka, We are so pleased to read that Shangri-La's Le Touessrok Resort & Spa is the best hotel experience you've ever had in Mauritius. Thank you for taking the time to share your review with us. Our beach villas are indeed the epitome of luxury, complete with our private 24 hour butler service, magical views over the ocean and...

Reviewed 2 weeks ago via mobile

My fiancé bought me here to paradise to celebrate my birthday with a week long holiday. From the moment we arrived we were greeted with such an exceptional friendly professional service and it continued throughout this amazing stay. Our beach access suite on frangipani was beautiful, lovely layout comfortable furnishings and a truly beautiful beach literally 5 steps away. All...

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Helpful?
3Thank JojoLJ_13
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear JojoLJ_13, Your review was an absolute pleasure to read, thank you for taking the time so share so many wonderful details with us. We would especially like to thank you for your compliments towards the hardworking team at the hotel who truly make it all possible and we will most definitely commend Rosie for her extra efforts. It sounds...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Region: Mauritius > Flacq District > Trou d'eau Douce
Price Range: $454 - $1,052 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok
Shangri-La’s Le Touessrok Resort & Spa, Mauritius Trou D'eau Douce
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and other travellers.
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Questions? Get answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definitely beach access”
 of 5 bubbles VratikaA, 5 Dec 2016 | Read review
“Frangipani Wing worth the upgrade - views/location, inclusive sunset drinks and mini-bar; junior suite was excellently appointed.”
 of 5 bubbles Gybe-ho, 2 Dec 2016 | Read review
“Beach access rooms are the best. Very short walk to the beach.”
 of 5 bubbles np86London, 6 Nov 2016 | Read review
“Junior suites have lovely views out to sea”
 of 5 bubbles brendafrew, 5 Nov 2016 | Read review
“Ocean View rooms offer privacy and a good view of the Ocean”
 of 5 bubbles E7680UXericm, 24 Oct 2016 | Read review
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