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Baystone Boutique Hotel & Spa

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Baystone Boutique Hotel & Spa
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442 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Bruges, Belgium
Reviewed 1 week ago

Despite the fact we were a bit unlucky with "Cyclone Carlos" passing by we had a good stay in Mauritius. This design hotel has 2 big assets : all the people working there are so friendly and helpfull and the food was really excellent. The guys working with the motorboats ( included waterskiing - transfers to Grand bay 3 times...

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Helpful?
Thank P L
Le Plessis-Trevise, France
HOTEL’S FAVOURITE REVIEW
Reviewed 19 October 2016

spent 2 weeks with my wife (4/10/2016-16/10/2016) in this wonderful and quiet hotel. Hotel? No. this is more. This a place to be when you enjoy a quiet, cosy, comfortable, friendly place. We enjoyed the organisation, the comfort (small room=65m2) the spa, the kindliness of the staff members. The diner is wonderful : spend some time with Franco, the Chef...

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Thank Dopou
About Hotel's Favourite Review
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guests, Thank you for taking your valued time to share your recent stay at Baystone Boutique Hotel & Spa. We are so pleased that you enjoyed your stay in the comfortable suite and we appreciated your generous comments regarding our facilities and services, the staff, the Spa and most of all the food proposed by our Chef. We truly...

Lund, Sweden
Reviewed 2 weeks ago via mobile

We can only agree with previous resumés. It is difficult to come up with more superlativets. Our room was perfect, nice and clean in addition to a gorgeous view. The food was excellent. The last evening was outstanding. Thanks to all staff that made our stay so memorable. I can only add that we have been to many countries and...

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Helpful?
Thank 557ingrid
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear guests, Thank you for having chosen Baystone Boutique Hotel & Spa for your recent stay. We really appreciate you taking the time out to write such a thorough review of your experience. Thank you so much for your excellent feedback! We truly hope to be given another opportunity to welcome you back in the near future. Best regards, Jean...

Quatre Bornes, Africa
Reviewed 4 weeks ago

Suites are superbly designed, spacious and luxurious. Hotel is clean and designed so as to get the best possible views over the Bay. Staff was courteous and well trained. Boat House staff was really helpful and welcoming.

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Helpful?
Thank Shailesh B
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guest, Thank you for choosing Baystone Boutique Hotel & Spa for your recent holidays and for taking time out to write a review. We are delighted to read that you enjoyed your days with us and we hope to welcome you soon again. Best regards, Jean Pierre Director/Owner

Johannesburg, South Africa
Reviewed 11 January 2017 via mobile

I took my daughter to the spa we then decided to have brunch at their restaurant, I received the most deplorable service from the waitress, they were so rude, they took time and one flat out refused to help me. Never will I EVER come here AGAIN!!!!!!!!!

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Thank fezile07
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guest, We are sorry for the the poor perception that you seemed to have had in our restaurant. We remind you of the facts that ''you have asked our waitress for a fish carpaccio at 9 am, unfortunately the setting up of these dishes are done only noon for lunch and dinner at 7 pm''. We are very surprised...

Reviewed 2 January 2017 via mobile

Although I was only there two nights and had several other plans in Mauritius. Baystone facilitated my needs and have shown me, what I presume to be the top end in terms of amenities (room, beach and location). My room overlooked grand baie with a beautiful morning sunrise. With only a short boat ride or taxi to grand baie baystone...

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Thank Martin W
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guest, We thank you for taking the time to give us your opinion about your stay at Baystone boutique hotel & Spa. It was a great pleasure to welcome you and we are delighted to read that you had the best experience. Thank you for the rate given and the recommendation. We hope to welcome in the near future....

amsterdam
Reviewed 1 January 2017 via mobile

Diner was great! Very nice family experience , far away from mass tourism ! Stephane is really nice and helpfull, thank you ! It is family or not but has a special friendly touch that makes you feel part of the experience ..

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Thank cathamsterdam
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind feedback. We are delighted to read that you've appreciate the atmosphere in the hotel. It was such a pleasure to have you as guest with us for this new year's eve. We hope to welcome you again. Regards, Jean Pierre Director / Owner

Agadez, Niger
Reviewed 19 December 2016

Amazing small hotel, nice ocean view from our room. Really liked to open the automatic curtains every morning and see the ocean and the sun light coming into our room. Clean rooms and other facilities, excellent and friendly customer service. They took my gluten free diet very well into consideration --> very personified customer service. They arranged us a taxi...

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Thank EskoRoom5
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind feedback after your stay in Baystone Boutique Hotel & Spa. We truly appreciate your review, it is so pleasing to read that all the hotel services and amenities were up to your expectations. Thank you for taking time out to share your experience and we hope to welcome you again. Regards,...

Mauritius
Reviewed 4 December 2016

It's hard to not follow all previous comments on Trip Advisor. We went for our honeymoon and we can't wait to go back again. My wife and I were surprise to meet such an awesome staff, everyone when we arrived was smiling, and everyone was so welcoming. Our room was so beautiful, everything clean, with an awesome minimalist decoration. As...

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Thank daviddiasfront
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear guest, Thank you very much for your kind feedback after your stay in Baystone Boutique Hotel & Spa. We are happy to read that your stay was an amazing one, especially during such a special occasion. Thank you again for taking time to write this review, we look forward to welcoming you back with great pleasure to the hotel...

Surrey, Canada
Reviewed 28 November 2016

We have just returned from 2 weeks at the Baystone Boutique hotel. We couldn't fault it. The rooms are modern, comfortable and very stylish. We had a great view across the bay and it was wonderful to wake up and see it each morning. What can I say about the staff? They were all so professional, helpful and friendly. Just...

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Thank Lynne28_11

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Shuttle Bus Service
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
Discover a luxury hotel with high quality service, ideally located in the north-west of Mauritius, in the heart of the coastal village of Pointe Aux Canonniers and close to Grand Bay.Admiring the picturesque bay of Grand Bay with its turquoise waters, you will enjoy the amazing panoramic ocean view.Baystone, Luxury Boutique Hotel & Spa, with its modern design and tailor made furniture designed by the New Yorker Albert Angel, comprises of spacious, comfortable and bright suites with terrace.In addition to its customized service and 'haute couture' cuisine, the 'Thal'ion Spa with its unique floatation room is ideal for a moment of deep relaxation. A haven of peace, calm and quiet, it offers a path to serenity. Free and unlimited access to all the water sport activities is offered to the hotel guests. A stay at Baystone Boutique Hotel & Spa is simply luxurious. ... more   less 

Additional Information about Baystone Boutique Hotel & Spa

Address: X Club Road, Grand Baie, Mauritius
Region: Mauritius > Riviere du Rempart District > Grand Baie
Price Range: $349 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baystone Boutique Hotel & Spa 5*
Number of rooms: 21
Reservation Options:
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Also Known As:
Baystone Boutique Hotel & Spa Mauritius/Grand Baie
Hotel Style:
#1 Family Hotel in Grand Baie
#1 Romantic Hotel in Grand Baie
#2 On the Beach Hotel in Grand Baie
#2 Spa Hotel in Grand Baie
#2 Luxury Hotel in Grand Baie
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Questions & Answers

Here's what travellers have asked, with answers from Baystone Boutique Hotel & Spa staff and other travellers.
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Questions? Get answers from Baystone Boutique Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites offer best views”
 of 5 bubbles 85shaileshb, 23 Jan 2017 | Read review
“rooms with ocean view are the best ones”
 of 5 bubbles EskoRoom5, 18 Dec 2016 | Read review
“We had a junior suite with a Sea view”
 of 5 bubbles Lynne28_11, 28 Nov 2016 | Read review
“sea view room”
 of 5 bubbles Dopou, 18 Oct 2016 | Read review
“Junior or senior suites all face the sea”
 of 5 bubbles coldfeetnearLondon, 27 Sep 2016 | Read review
5 of 5