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InterContinental Mauritius Resort Balaclava Fort

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InterContinental Mauritius Resort Balaclava Fort
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2,530 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Mauritius Resort Balaclava Fort
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Showing 1,654: English reviews
Reviewed 13 May 2015 via mobile

Wow what an awesome holiday in Mauritius. Upon arrival at the hotel the friendly staff checked us in and showed us to our beautiful sea facing room. The rooms are absolutely stunning, not to talk about the cuisine. The Chinese & Indian Restaurant had the best food and we celebrated my husbands 30th birthday on the beach, the hotel staff...

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Helpful?
2Thank CharleneSwanepoel
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear CharleneSwanepoel, Greetings from InterContinental Mauritius Resort Balaclava Fort and thank you for taking the time to leave a review. It was an absolute pleasure to have you among use during such a special time for both you and your Husband. Great to hear that both Noble House our Asian restaurant and Veda our Signature Indian Restaurant exceeded your expectations...

Perth, Australia
Reviewed 12 May 2015

Arrived at hotel around 8.30 as our flight was delayed and then long flight and drive to hotel. Reservation was incorrect but they kindly upgraded us to Presidential Suite. We were told we would be here for two nights as our room was not available. This was really beautiful and we were shown all around and all the amenities the...

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Helpful?
1Thank ChristineJ254
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Christine J, Greetings from InterContinental Mauritius Resort Balaclava Fort. We would like to thank you for sharing your experience during your stay with us. I am very sorry to hear about some of the issues you had last week. Please accept our sincere apologies for the confusion and disappointment you experienced. The situations you encountered are certainly not the...

Thurso
Reviewed 11 May 2015

Just returned from a 10 night stay at the Intercontinental Resort. The location of the resort is stunning it has it's own beautiful bay and man made island for sun worshipping while listening to the glorious sound of the waves lapping behind you. The hotel is beautifully maintained and the choice of restaurants is fantastic, but the real stand out...

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Helpful?
3Thank ThursoSazS
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear ThursoSazS, Thank you for your very positive review of our resort, it is very satisfying to hear that we were able to exceed your expectations throughout your stay. All of our teams from Housekeeping, to Font office and our Restaurants work incredibly hard on a daily basis to satisfy all of our guests needs. Thank you for your comments...

Bengaluru, India
Reviewed 9 May 2015

I am not going into the physical aspects of this hotel as previous reviewers have already covered (the rockiness of the beach which doesn't let you swim out like you can in other hotels nearby etc, the remoteness which may or may not be an issue for travellers). The service is the primary reason for the one star rating. Some...

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Helpful?
3Thank shreyo
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear shreyo, Thank you very much for taking the time to review our resort, and for giving us your very valuable feedback. We are sorry to hear that you were not satisfied with our facilities and the service provided by our employees. Please accept our sincere apologies for the disappointment you experienced. The situations you encountered are certainly not the...

Forest Row, United Kingdom
Reviewed 9 May 2015

My wife and I stayed here for a week over Easter this year (2015). When we first arrived we were both a little stressed after a delayed flight from Dubai and my very first impression of the hotel was that it was a little tired and worn. However, as we settled in I realised that, all things considered, this is...

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Helpful?
2Thank swillis123
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear swillis123, Thank you for your review of our resort, it is always incredibly helpful to gain feedback from our guests which we can share with the team and also use to improve. As a team, we are always looking at ways to improve our facilities and will ensure to take your comments into allot of consideration during our next...

Reviewed 9 May 2015

We went to Mauritius for our honeymoon and were pretty spent from the frantic activity of the wedding for the past month. What a lap of luxury! We had an ocean view room with a separate terrace with a jacuzzi/whirlpool. Only word of caution - mosquitoes. We did have some issues with the air conditioning not working properly, but the...

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Helpful?
Thank Rashi G
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Rashi G, Thank you so much for your review of our hotel. Our maintenance team work tirelessly to ensure that our guest rooms and gardens exceed the expectations of our guests. Thank you very much for your patience with your air conditioning. Your thoughts on our Asian Restaurant Noble House will be shared with the entire team; our new...

Reviewed 9 May 2015 via mobile

Great property ... good view... nice beach ..good dinner and breakfast spread..cultural show .. spa facility ... tried everything ... resort good in it self ... spacious rooms ...stayed there for 6 days ... overall very good experience...

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Helpful?
1Thank Priyanka T
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear Priyanka T, Thank you for taking the time to leave a review of our resort. It is incredibly satisfying to see that you enjoyed a number of key features of our resort. Please do contact us directly on your next visit to Mauritius to allow us to assist you with your reservation and assisting you with your travel plans....

Mumbai
Reviewed 8 May 2015 via mobile

After a whole lot of confusion whether to stay at beachcomber property or intercontinental we finally decided to go with IHG for 2 main reasons- value for money and Indian food ( my husband being quite fussy about his food hahaha) The hotel is at a decent location with a good view of the Indian ocean. The service initially was...

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Helpful?
1Thank JanviShahh
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear JanviShah, Thank you for taking the time to share your experience with us of your stay at our resort. Thank you also for sharing why you chose to stay with us, it is incredibly helpful to understand what we are doing well and what as a team we can improve on. I am very sorry to hear that you...

South Africa
Reviewed 4 May 2015

Hubby and I had a memorable escape from the 24th April to the 1 May 2015. The delux room was perfect. Service was great. Polite and helpful staff. Special mention to the ever helpful Shaun and Kevin! The food at the 3 different restaurants was good, especially Veda. I found drinks and service ( like laundry ) to be overpriced,but...

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Helpful?
7Thank 20leena
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear 20leena, Thank you for your review of our resort, it is incredibly satisfying to see that you had a memorable experience when staying with us. Your thoughts on Shaun and Kevin will be shared personally, as well as posted in our Heart of the House to ensure that the entire tem can see the appreciation of our guests. We...

Guwahati, India
Reviewed 2 May 2015 via mobile

I stayed here for my honeymoon and found it perfect.... To start with the check in quite quick and being a IHG club member I was given priority.... As I entered the hotel and informed them abt my membership they escorted us to ihg club lounge and served us complimentary snacks drinks juices. by that time they complete check in...

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Helpful?
8Thank 505sanjayd
Michael_Janssen_GM, General Manager at InterContinental Mauritius Resort Balaclava Fort, responded to this review

Dear505sanjayd, Thank you for your review of our resort. I am very happy to hear that as a distinguished IHG member you enjoyed both the service and the resort as a whole. All of our teams from our 4 restaurants, front office and housekeeping work incredibly hard to exceed guest expectations, to receive your praise is incredibly important. I will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more   less 

Additional Information about InterContinental Mauritius Resort Balaclava Fort

Address: Balaclava Fort, Coastal Rd, Balaclava, Mauritius
Region: Mauritius > Pamplemousses District > Balaclava
Price Range: $274 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Mauritius Resort Balaclava Fort 5*
Number of rooms: 210
Reservation Options:
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Also Known As:
Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
Intercontinental Hotel Mauritius
Intercontinental Hotel Balaclava
Hotel Style:
#4 Family Hotel in Balaclava
#4 Romantic Hotel in Balaclava
#5 Luxury Hotel in Balaclava
#5 Spa Hotel in Balaclava
#5 On the Beach Hotel in Balaclava
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Mauritius Resort Balaclava Fort staff and other travellers.
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Questions? Get answers from InterContinental Mauritius Resort Balaclava Fort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms have sea view...amazing”
 of 5 bubbles 62Susan01, 22 Mar 2017 | Read review
“Ground floor beach access”
 of 5 bubbles pausuresh, 18 Mar 2017 | Read review
“ocean facing”
 of 5 bubbles BeingSagar12, 17 Mar 2017 | Read review
“ocean facing ground floor”
 of 5 bubbles 643pallavir, 14 Mar 2017 | Read review
“Our room 1814 was rather off the main area and therefore very calm and relaxing.”
 of 5 bubbles MarkusNewfarmer, 13 Mar 2017 | Read review
5 of 5