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The Westin Turtle Bay Resort & Spa, Mauritius

Agoda.comUSD 269*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 354*
USD 269*
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USD 272*
USD 272*
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The Westin Turtle Bay Resort & Spa, Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius
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939 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Turtle Bay Resort & Spa, Mauritius
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Showing 643: English reviews
Sutton Coldfield, United Kingdom
Reviewed 23 May 2016

My wife and I went for a relaxing 10 night stay, and chose the half board option. The resort itself is spacious and well laid out, with beautiful planted borders, and is right next to the beach. I thought the beach was perfect, with volcanic rock pools to explore and coral reefs up to a couple of hundred meters out....

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Helpful?
1Thank Matthew C
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Matthew C , Your review of our resort is second to none, and our heartfelt gratitude for taking the time to pen down such lovely sentiments. Your genuine thoughts will no doubt have given us great motivation and courage to do what we do best, which is to meet and exceed guest satisfaction. Clean and spacious rooms, the ever...

Birmingham, United Kingdom
Reviewed 20 May 2016 via mobile

We very much enjoyed our stay at the Westin. It was a 40th wedding anniversary celebration and a birthday, which the hotel recognized with a very effective decorated room! We were also upgraded to a Junior suite which was very well appointed and the revolving sunbed a first! Staff were all very attentive throughout the hotel. The Kangan restaurant was...

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Helpful?
Thank inkapple
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear inkapple , Thank you for taking the trouble of sharing your experiences about your recent stay at The Westin Turtle Bay Resort &Spa ,Mauritius . It was a great pleasure to meeting you during your stay and we are delighted to note you were extremely happy with our services and resort, and had a memorable stay with us. We...

London, United Kingdom
Reviewed 20 May 2016

Mauritius itself cannot be faulted and having been lucky enough to have travelled there before I was excited about returning. However my trip was quite last minute and this was really the only hotel that we could get for the dates we required. The good points firstly - we had an amazing room with 3 balconies that over looked the...

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Helpful?
Thank Nikki M
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Nikki M , Thank you for giving us your feedback about your recent stay at the resort. We are sorry that your experience was not up to your expectations, during this visit. We have taken note of your inputs and will certainly work towards improvements in the areas which you have specified. Thank you very much once again ....

Haarlem, The Netherlands
Reviewed 20 May 2016

Everything in the resort was lovely, the entrance already felt cosy and the warm welcome by the staff with the blue sea in the back was so nice. Then it got only better as we got the nicest suite ever, with a balcony so big and fancy we were thrilled. Also the restaurants, pool areas and friendliness of the staff...

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Helpful?
Thank Ranajtnl
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Ranajtnl , Greetings from The Westin Turtle Bay Resort &Spa ,Mauritius ! Thank you so very much for your kind review and for taking the time to give us this feedback. It was indeed a pleasure having you here and we are delighted that you had a great time. We look forward to welcoming you again and again to...

Reviewed 19 May 2016

A little out of the ay, but then a lot of the 5 star hotels seem to be in the same area. Superb rooms with great amenities and great wifi. The pool and beach area were superb and we did most of the included water sports and really enjoyed them. The kids club was another big plus for us. Definitely...

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Helpful?
Thank Ashish M
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Ashish M , It was a treat to see your comments posted on Trip Advisor. A few lines of praise says it all which will make everyone at The Westin happy for job well done. We await with open arms and smiling faces until you return to do the Westin , experience once more. Warm regards from everyone at...

London, United Kingdom
Reviewed 18 May 2016

We chose half board with Club access - a very relaxing stay. Very good main dining area (but watch out for stray cats) and optional restaurants, plenty of food. Lovely pool areas and beach access, but watch out for stray dogs, particularly on north side!! Friendly staff, very helpful. Club service a bit tardy! Late check out for 80 Euro...

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Helpful?
Thank octavia71
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear octavia71 , Warm Greetings from The Westin Turtle Bay Resort &Spa ,Mauritius ! Thank you very much for taking the time out to give us your feedback about your stay. We have noted your inputs and thank you for the same. It will be our pleasure to have you with us again, during your future visits and thank you...

Dublin
Reviewed 18 May 2016

With the whole world to choose from, with so much choice, narrowing the options down would we thought be done with putting a 'criteria list' into play, that a resort would have to match and more, this ended in me spending too many hours researching & planning our two week vacation. It was made easier when first we chose Mauritius,...

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Helpful?
Thank S12MMO
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear S12MMO , Your review of our hotel is second to none, and our heartfelt gratitude for taking the time to pen down such lovely sentiments. Your genuine thoughts will no doubt have given us great motivation and courage to do what we do best, which is to meet and exceed guest satisfaction. Clean and spacious rooms, the ever remarkable...

Port Louis, Port Louis, Mauritius
Reviewed 18 May 2016 via mobile

The place and set up is really nice for wedding celebration...even if the beach side is under renovation Still perfect...for honeymooners recommended...the room is really spaceful and really pleasant...high 5...

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Helpful?
Thank pips899
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear pips899 , It was a pleasure to read through your lovely comments. It brings nothing but joy to know that you have really enjoyed your stay with us. I have shared your comments with our associates and they wish you well. Looking forward to welcoming you again to The Westin Turtle Bay Resort & Spa Mauritius . Be well...

Reviewed 18 May 2016 via mobile

The hotel was good, but not enough! There is no beach! Only stones and not good send. The food was very unhealthy. Most of the food was fried and there was no any fresh juices, only box juices! All the staff was very slowly, all the food that we are ordered was served so slowly. And not the last the...

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Helpful?
1Thank Nadia S
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Nadia S , Thank you for your review on Trip Advisor. We are truly sorry that your experience with us was not up to your expectation. However the critical comments have been noted and they will greatly assist us for future rectification. In the majority of the reviews we have received, we are considered to be an exceptional in...

London, United Kingdom
Reviewed 18 May 2016 via mobile

Finally getting around to writing a much deserved review for Turtle Bay, Mauritius. We are a family of two adults and a 5yr old child and stayed at Westin Turtle Bay for a week in Oct 2015. I can't thank the hotel enough for making our stay very pleasant and enjoyable. There is a lot to do in Mauritius beyond...

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Helpful?
Thank SnigTad
Goetsch R, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear SnigTad , Thank you very much for staying at The Westin Turtle Bay Resort &Spa ,Mauritius and for your incredibly positive and comprehensive feedback on Trip Advisor. We are delighted that you had a great stay at our resort , and thank you for the words of praise on our facilities, location and in particular the Kids club. Thank...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Embraced by the gently swaying sugar cane fields and the warm turquoise water of the Indian Ocean, The Westin Mauritius Turtle Bay Resort & Spa invites you to experience the magic of Mauritian hospitality in a truly luxurious setting. The resort boasts 190 guest rooms and suites, all of them offering stunning views over the ocean, a kids club, luxury Mandara spa and a fine selection of restaurants and bars. ... more   less 

Additional Information about The Westin Turtle Bay Resort & Spa, Mauritius

Address: Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
Region: Mauritius > Pamplemousses District > Balaclava
Price Range: $325 - $667 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Turtle Bay Resort & Spa, Mauritius 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Grand Mauritian Hotel Balaclava
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
Hotel Style:
#3 Family Hotel in Balaclava
#3 Romantic Hotel in Balaclava
#4 Luxury Hotel in Balaclava
#4 On the Beach Hotel in Balaclava
#4 Spa Hotel in Balaclava
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and other travellers.
101 questions
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Manchester, United Kingdom
over a year ago
Worksop, England, United Kingdom
Mauritius
6 months ago

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Questions? Get answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If they don't give you the room you feel you have paid for, make sure to ask to be moved.”
nickk967, 21 May 2017 | Read review
“Rooms on the ground floor in the garden on the beach is the best”
Loraine3112, 19 May 2017 | Read review
“Go for the rooms over looking the pool. I had room 410”
pip0072015, 17 May 2017 | Read review
“Most of the rooms have sea view”
bhatla, 14 May 2017 | Read review
“Carry your own liquor”
Rushabhbshah1989, 9 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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