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Del Lago Resort & Casino

Overview
1133 State Route 414, Waterloo, NY 13165-9647 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
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Rooms
30 Dec.31 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (258)
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258 results
Traveller rating
193
34
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Time of year
LanguageEnglish
193
34
16
7
8
Show reviews that mention
All reviews the vine comedy show table games stay and play package deluxe suite farmers market slot machines separate toilet area portico restaurant nice casino robes and slippers casino floor overnight stay hotel is beautiful drink service is upon check hotel stay
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1 - 5 of 258 reviews
Reviewed yesterday

I have stayed and played here many times. The rooms are very nice. Similar to Vegas in a regular room. Better than a Hampton Inn but not as nice as Caesars Palace. Gaming is just that. Win some loose some. Concerts are great and so...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Adventure31542815931
Reviewed 3 days ago

Been there few times had been at the buffet and the The vine had great food and drinks . Great staff all around. Very informative. Had one negative experience at the center bar with the bartender, she was very slow. Can’t wait to go back.

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Escape372163
Response from Kristie S, Guest Relations Manager at Del Lago Resort & CasinoResponded 2 days ago

Thank you for your review! We are glad you enjoyed your visit and look forward to seeing you again soon!

Reviewed 3 days ago

Always an excellent choice. Rooms are always clean, fully stocked and the bed is so comfortable. Check in and check out is so easy and the staff is always friendly and helpful. We have spent two days this month at del Lago and have always...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Jet35919606975
Response from Kristie S, Guest Relations Manager at Del Lago Resort & CasinoResponded 2 days ago

Thank you for your review! We are glad you enjoy your visits and look forward to seeing you again in the future!

Reviewed 4 days ago

As soon as got there people were so nice! Great service and all the amenities I needed. 5 star rooms great concert venue plenty restaurants. Parking is very convenient and good variety of slot machine's

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Navigator28436760885
Response from Kristie S, Guest Relations Manager at Del Lago Resort & CasinoResponded 2 days ago

Thank you for your review! We are glad you enjoyed your stay and look forward to seeing you again soon!

Reviewed 1 week ago

Of all the hotels (casino and regular) I would rate Del Lago as #1. Their beds are the most comfortable I've slept in! I love the welcoming glass of champagne (although water is offered too) from friendly and gracious staff.

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Stacey C
Response from Kristie S, Guest Relations Manager at Del Lago Resort & CasinoResponded 1 week ago

Thank you for your review, Stacey! We are so glad you enjoy your experience with us and look forward to seeing you again soon!

View more reviews
About
Description
A Better Way To Stay When you make a reservation at the area’s only non-tribal casino and hotel, prepare to be wowed. 205 luxurious rooms and Suites with beds more comfy than home. Services that make everyone feel More like a high roller. Spa treatments to soothe and rejuvenate, and truly make your stay unforgettable. Upscale shopping opportunities that bring the best of Fifth Avenue directly to you. Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect, and then some. Heck, we even offer specials and deals that can turn an average weekend into a spontaneous getaway! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
205
Price range
USD 113 - USD 285 (Based on Average Rates for a Standard Room)
Location
United States > New York > Finger Lakes > Waterloo
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
205
Price range
USD 113 - USD 285 (Based on Average Rates for a Standard Room)
Location
United States > New York > Finger Lakes > Waterloo
Photos
Traveller (57)
Room & Suite (32)
Dining (9)
Business Centre & Event Rooms (2)
Nearby
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The Vine Restaurant
29 reviews
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Nearby AttractionsSee all 17 nearby attractions
Waterloo Premium Outlets
347 reviews
6.04 km away
Women's Rights National Historical Park
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7.43 km away
del Lago Resort & Casino
443 reviews
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Montezuma National Wildlife Refuge
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Questions & Answers
Ask a question
Denise F
16 December 2018|
Answer
Response from anneo787 | Reviewed this property |
Because it’s a brand new resort, I would think it is up to modern code standards and they have wheelchair accessible rooms. We had two bathrooms in our suite that had very wide doorways. The shower in the main bathroom was... More
0
Votes
Barbara R
7 August 2018|
AnswerShow all 3 answers
Response from OldFart565 | Reviewed this property |
Call the Casino. I have no idea, we were in a group.
0
Votes
Ladytraveler525
30 May 2018|
Answer
Response from lansinglouie | Reviewed this property |
I admit, I don’t know the answer to this question.
-1
Votes
Room Tips
"Did not stay "
Escape372163
3 days ago
Read review
"love the lotions that are supplied in the bathroom and the robes are so soft."
Jet35919606975
3 days ago
Read review
"Room was a king size bed, lots of various pillows available. Shower is wonderful. Will definitely stay..."
Adventure29847895664
4 weeks ago
Read review
"very nice rooms, I was impressed with the quality. "
Compass06197057503
13 Nov. 2018
Read review
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