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Del Lago Resort & Casino

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Traveller (54)
Room & Suite (32)
Storyboard
Overview
  • Excellent77%
  • Very good13%
  • Average5%
  • Poor2%
  • Terrible3%
Travellers talk about
“the vine”(8 reviews)
“comedy show”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
Additional information
Offers from Del Lago Resort & Casino
Offers & Announcements: Summer Midweek Offer $119
Offers from Del Lago Resort & Casino
Offers & Announcements: Summer Midweek Offer $119
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)
Filter reviews
192 results
Traveller rating
143
26
11
5
7
Traveller type
Time of year
LanguageEnglish
143
26
11
5
7
Show reviews that mention
All reviewsthe vinecomedy showstay and play packagetable gamesseparate toilet areanice entertainmentfront desk staff were niceamazing roomrain head showerfarmers marketjunior suiteluxurious beddingcasino floornice casinobuffalo areahotel is beautifulsmall issue
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1 - 5 of 192 reviews
A TripAdvisor Member
1
Reviewed yesterday

This resort casino is a step above from the moment you check in and are offered champagne and/or water, to the plush beds and linens in the rooms. The hotel as well as the casino is clean and well maintained. The food at all the...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Hotel's Favourite
Reviewed 23 June 2018 via mobile

We booked a spontaneous 2 night stay here while traveling through the Finger Lakes. Check in was speedy and friendly, the rooms are plush, the staff was very courteous, and it's obvious this new hotel included all the bells and whistles in its design. We...More

Thank JeepGirl19
Response from Dinah B, Guest Relations Manager at Del Lago Resort & CasinoResponded 25 June 2018

Thank you for your review! We are happy to hear your adventure through the Finger Lakes led you to us and look forward to seeing you again soon!

Reviewed 5 days ago

Fun venue friendly excellent service the casino had a variety of games. The farmers buffet was freshly prepared foods to meet every taste. We so enjoyed the bedding that was so comfy we didn’t want to leave

Review collected in partnership with this hotel
Thank Deb S
Response from Dinah B, Guest Relations Manager at Del Lago Resort & CasinoResponded 2 days ago

Thank you for your review, Deb! We are glad you enjoyed your stay with us and look forward to seeing you again in the future!

Reviewed 6 days ago

We were greeted by a friendly valet then the desk clerk was very friendly and informative. We were given champagne and bottles of water. We were amazed when we saw the beautiful rooms with robes and slippers for the shower. The beds were very comfortable...More

Review collected in partnership with this hotel
Thank scotti51
Response from Dinah B, Guest Relations Manager at Del Lago Resort & CasinoResponded 5 days ago

Thank you for your review! We are happy you had a wonderful stay. We hope to see you in the future for another great visit!

Reviewed 1 week ago

Stayed overnight after a Beach Boys CMAC concert. Staff was very professional and helpful. The rooms at Del Lago are beautiful, with every luxury found at the finest hotels. Not our first visit, and definitely not our last!

Review collected in partnership with this hotel
Thank dj0583
Response from Dinah B, Guest Relations Manager at Del Lago Resort & CasinoResponded 5 days ago

Thank you for your review! We are glad you enjoyed another great stay with us and look forward to seeing you again soon!

View more reviews
About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Airport Transportation
Concierge
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Fitness Centre with Gym / Workout Room
Details
Price range
USD 123 - USD 424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Waterloo
#1 Business Hotel in Waterloo
#1 Trendy Hotel in Waterloo
#1 Mid-range Hotel in Waterloo
#2 Charming Hotel in Waterloo
#2 Quaint Hotel in Waterloo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 123 - USD 424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Waterloo
#1 Business Hotel in Waterloo
#1 Trendy Hotel in Waterloo
#1 Mid-range Hotel in Waterloo
#2 Charming Hotel in Waterloo
#2 Quaint Hotel in Waterloo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (54)
Room & Suite (32)
Dining (9)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Barbara R
7 August 2018|
AnswerShow all 3 answers
Response from OldFart565 | Reviewed this property |
Call the Casino. I have no idea, we were in a group.
0
Votes
Ladytraveler525
30 May 2018|
Answer
Response from lansinglouie | Reviewed this property |
I admit, I don’t know the answer to this question.
-1
Votes
craig f
5 May 2018|
Answer
Response from gerrywfarkman | Reviewed this property |
I am sorry I can't answer that, we only had non alcoholic drinks. I do know that you can order drinks right from the slot machine you are playing.
0
Votes
Room Tips
"Received an upgraded jr king suite which was absolutely lovely"
Read review
"Rooms were first class. 5 star !!"
Read review
"6th Floor SE room - no road noise - quiet & comfortable!"
Read review
"Don’t try to check in early"
Read review
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