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The Hotel at Turning Stone Resort

TripAdvisorUSD 198*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 198*
USD 198*
USD 198*
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371 Reviews from our TripAdvisor Community

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Agawam MA
Reviewed 2 weeks ago

We just spent one night at the Hotel at Turning Stone Casino on a return trip from the Finger Lake Region of NY. My husband and I travel quite a bit. We stay at Foxwoods and Mohegan Sun frequently. We ALWAYS bring a cooler with us-it's a nice looking rolling cooler. At the valet check in for the hotel the...

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1Thank WMPatFan
Reviewed 4 weeks ago

Lots of restaurants, clean resort, friendly staff. Cold in the winter, garage parking. Nice amenities. It is a very big resort. It is Expensive on Fridays and Saturdays. Lots of channels. Lots to do. Great place.

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1Thank Youkhana John Y
Flemington
Reviewed 11 April 2017 via mobile

It's a very nice hotel, casino and event center on a very large property dotted by ponds and a golf course. it's a mishmash of architecture where you will see Arts & Crafts lodges, contemporary high rise building and a big red barn. There is a decent trail that circumvents the property - and runs about a mile or so....

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1Thank Lisa V
kevinvaillancourt, Manager at The Hotel at Turning Stone Resort, responded to this review

Hello Lisa. Thank you very much for your positive review. We understand that you were disappointed with the landscaping. The month of April does not have much to offer in the way of flora in this region, as we are just coming into the season. But, should you ever return, we would recommend doing so mid-summer when everything on the...

Frisco
Reviewed 3 April 2017 via mobile

My wife & I stayed in room 411 of the hotel. On each side of the room were the doors that opened to the rooms next door, for families with umpteen kids or parties, I suppose. Some lady in the room next to us was talking so loud, bumping her gums starting at 7:00 AM. It cost us 2 hours...

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Helpful?
Thank Michael N
kevinvaillancourt, Manager at The Hotel at Turning Stone Resort, responded to this review

Hello Michael and thank you for taking the time to write a review. We sincerely apologize that your stay was less than pleasant. Your concerns have been forwarded to the appropriate manager and will be addressed. We sincerely hope that you will consider returning for another visit. In the meantime, should you have any questions, please feel free to contact...

East Stroudsburg, Pa
Reviewed 30 March 2017

Comped 2 free nights in this very nice hotel room.Very comfortable bed and nice décor. Turning Stone has quickly become very worth the 4 hour trip. Had a great time and cant wait to go back. The staff all over are very friendly and restaurants are the best.

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Thank Dooedd714
Stormville, New York
Reviewed 14 March 2017

I visited the Turning Stone Resort for a business conference, and I was eager to check it out. I was rather underwhelmed by the room. It was clean, and was very low-key. I found it odd that there was not a bedspread or coverlet on the bed, simply some kind of throw placed along the bottom of the bed. It...

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Helpful?
Thank Sheila D
kevinvaillancourt, Manager at The Hotel at Turning Stone Resort, responded to this review

We thank you very much for your feedback. We apologize that your stay was less than adequate. Having reviewed your concerns we will address them directly. In the meantime please let us know if you have any other questions, or concerns.

Albany
Reviewed 3 March 2017

My partner and I went for 4 days and had a good time. It was great walking around the grounds. We treated ourselves to a day at the spa and had great massages. We did not win at the tables or at Bingo, which I love to play, but it was fun. The hotel is clean and the food is...

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Thank Pat W
Penacook, New Hampshire
Reviewed 22 February 2017 via mobile

Combined work trip and two day get away with husband. Very clean and spacious room. No refrigerator in room and carry in alcoholic beverages not allowed. Banging pipes during the night. Chair provided for desk .. not really a desk chair to low not functional. Great view from room. Comfortable bed, and price was reasonable.

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Thank PHILB552017
Plattsburgh, New York
Reviewed 30 January 2017

We try to stay in tower when available but the inn and hotel are also very nice I enjoy the shower in the tower all are top notch clean never a problem for me we visit 5 to 6 time a year and drive 4 hours to get to here they are great

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1Thank 287davisw
Reviewed 17 January 2017

We frequent TS a lot! We enjoy the hotel very much! Our last visit was exceptional! Checking in is always pleasant, although this time I opted for the upgrade to the suite. WOW! For $30 more, we had a huge room with a Jacuzzi tub! Robes and Slippers were a nice touch as well! There was also a refrigerator and...

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1Thank Lisa R

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel at Turning Stone – AAA 3 Diamond award-winning low-rise hotel, located in the heart of casino excitement, provides full service at mid-level prices. ... more   less 

Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478-3012
Region: United States > New York > Verona
Price Range: $239 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel at Turning Stone Resort 4*
Number of rooms: 240
Reservation Options:
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Hotel Style:
#6 Business Hotel in Verona
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel at Turning Stone Resort staff and other travellers.
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Questions? Get answers from The Hotel at Turning Stone Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always stay in tower when possible”
287davisw, 29 Jan 2017 | Read review
“Go for the upgraded room if available!”
B3571IFlisar, 16 Jan 2017 | Read review
“Convenient to stay on an upper floor above the casino.”
43chappy43, 6 Oct 2016 | Read review
“The higher the better for the best views”
CaptJimU, 14 Sep 2016 | Read review
“Stayed on the non-smoking floor Room was very clean.”
marykC9790DY, 25 Aug 2016 | Read review
5 of 5
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USD 198* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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