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Radisson Hotel-Utica Centre

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466 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel-Utica Centre
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Showing 464: English reviews
Long Island, New York
1 review
Reviewed 8 May 2016

We are required to stay at this hotel in relation to work. If you're looking for the Trump SOHO / W Hotel experience this isn't the place. If you need an affordable hotel for the location than you found your hotel. The employees are great and the bar/restaurant is a nice spot to grab a few drinks and a meal.

Review collected in partnership with Radisson Hotels

Helpful?
Thank ronaldc881
Amanda S, Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the Encore Lounge, and the services our team members provided. We look forward to your next stay. Best Regards, Amanda Sales Manager More 

Miami, Florida
1 review
Reviewed 4 May 2016

Great stay, friendly staff. Everyone knew the area well and they were able to make recommendations to us. Facility services was excellent. I would highly recommend this hotel for your stay in Utica, it has a convenient location on one of the main streets in the city.

Review collected in partnership with Radisson Hotels

Helpful?
Thank mariatQ373QS
Amanda S, Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that out staff provided you with excellent service, and were able to recommend local place to visit in our area. We look forward to your next stay. Warm Regards, Amanda Stanek More 

Washington DC, District of Columbia
1 review
Reviewed 4 May 2016

Beds were comparable to sleeping on an air mattress, parking and food isn't included in price, customer service is slow and unfriendly (at night). Check-in was untimely (over 20 minute wait) and our elevator on the fourth floor wouldn't go down.

Review collected in partnership with Radisson Hotels

Helpful?
Thank meghann_noon
Amanda S, Manager at Radisson Hotel-Utica Centre, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. Having to wait that amount of time for a check in is unacceptable, and we are working on way to improve so that this does not happen in the future. We appreciate you... More 

Travellers are raving about these Utica hotels

Yorktown Heights
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2016

Neither sleep number bed in my room worked so it was like sleeping on a bag of rocks. The washing machine has been broken for over 3 weeks and nobody cares. Last several trips my bill has been messed up and had to fix before I left.

Review collected in partnership with Radisson Hotels

Helpful?
Thank B347AErichardh
Amanda S, Manager at Radisson Hotel-Utica Centre, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. I will be speaking with the General Manager about the laundry facility, and we will work as a team to get that resolved. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements... More 

Albany, New York
1 review
Reviewed 19 April 2016

The hotel is nice and everything was great. The only I didn't like was that the breakfast wasn't included with the stay and no one told me so I had to pay $10 when I could of went to dunkin donuts. It wasn't worth $10.

Review collected in partnership with Radisson Hotels

Helpful?
Thank Y2103PLjessicaj
Amanda S, Manager at Radisson Hotel-Utica Centre, responded to this review

We appreciate you taking the time to write your review. I apologize that there was a lack of communication about breakfast, and that you were not completely satisfied with your meal. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance if you are in the... More 

Utica, New York
1 review
Reviewed 10 April 2016

Worst ... I can't even say stay ... Because we switched hotels in the middle of the night. The party next door ... Called the front desk 5 times... Not 1 attempt to quiet the music / swearing . Marijuana smoke filled the hall and our room . Might have joined the party if I didn't have my 13 year... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank 570liguori
Amanda S, Manager at Radisson Hotel-Utica Centre, responded to this review

We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We do our best to ensure our guest are happy and not disturbed by others. We take every action to make sure that all guests are affected as little as possible. We hope you will consider us again when you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make your escape to the Radisson Utica Centre, a premier hotel located in the majestic New York Adirondacks. Here, you can enjoy comfortable accommodations and outstanding amenities like an indoor pool, and a state-of-the-art fitness center and newly upgraded, complimentary Wi-Fi, which allows you to work throughout the hotel. The Radisson is conveniently situated just minutes from Utica Business Park and major area attractions like the Adirondack Scenic Railroad, the Saranac Brewery and the Stanley Performing Arts Center. If you feel like exploring in Utica, NY, allow our hotel's on-site concierge to assist you with expert recommendations and arrangements. With flexible meeting facilities, a well-equipped business center and an inviting restaurant and lounge, the Radisson Utica Centre has everything you need for a pleasant and rewarding stay. There is a $7 per day parking fee. ... more   less 

Additional Information about Radisson Hotel-Utica Centre

Address: 200 Genesee Street, Utica, NY 13501
Region: United States > New York > Utica
Price Range: $140 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel-Utica Centre 3.5*
Number of rooms: 158
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Also Known As:
Radisson Hotel-Utica Centre Hotel Utica
Radisson Utica
Utica Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel-Utica Centre staff and other travellers.
4 questions
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Onsted, Michigan
5 months ago
Binghamton, New York
6 months ago
Goshen, New York, United States
over a year ago
Bishop's Cleeve, United Kingdom
over a year ago

See all questions (4)

Questions? Get answers from Radisson Hotel-Utica Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a suite if you can”
 of 5 bubbles jsic1210, 22 Nov 2016 | Read review
“Ask for a newer, updated room, or else you'll regret it!”
 of 5 bubbles dMusiq, 8 Sep 2016 | Read review
“the corner room is larger”
 of 5 bubbles CT-Foodie60, 24 Aug 2016 | Read review
“go to a different hotel and drive”
 of 5 bubbles 279megc, 17 Aug 2016 | Read review
“Ask for a corner room...they are a bit bigger”
 of 5 bubbles RyanB696, 26 Jun 2016 | Read review
5 of 5
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