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Fairfield Inn & Suites Utica

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Traveller (20)
Room & Suite (14)
Dining (5)
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Overview
  • Excellent49%
  • Very good40%
  • Average5%
  • Poor5%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
Offers from Fairfield Inn & Suites Utica
Special Offer: Member Rates
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Offers from Fairfield Inn & Suites Utica
Special Offer: Member Rates
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Reviews (89)
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88 results
Traveller rating
42
35
5
5
1
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Time of year
LanguageEnglish
42
35
5
5
1
Show reviews that mention
All reviewsmarriott pointsnational baseball hall of fameample parkingwafflesfire pitvery clean hotelhot waterfresh fruitreturn tripbathroom floorstayed for one nightvisiting familyconvenient locationcomfortable bedsenjoyed our stayfitness centerking bed
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1 - 5 of 88 reviews
Reviewed 2 weeks ago

We have been n the road for a week. We stayed at 4 Fairfield Inns on our trip. This one by far was the best. They were very accommodating everyone was very cordial the manager was lovely. The hotel was very clean. Breakfast was great....More

Thank Ilene R
Response from Jerry S, General Manager at Fairfield Inn & Suites UticaResponded 1 week ago

Ilene, Thank you for such kind words about our team here and the hotel. We truly do our best everyday to make our guests feel like this is a home away from home. I am sorry to hear it was not the same in Erie...More

Reviewed 21 April 2018 via mobile

We've stayed here several times within the last year. I've always booked the government rate (government employee ). When we checked in today, I was told government rate is only available if you're conducting government business?! I am very disappointed that I was charged $50...More

Thank Stephanie C
Response from Jerry S, General Manager at Fairfield Inn & Suites UticaResponded 23 April 2018

Dear Mr and Mrs. Disappointed, I am so sorry to hear that there was some confusion on how rates are calculated from the hotel and the rules and regulations regarding the government per diem rates at the hotel. I would love to take a moment...More

Reviewed 2 April 2018

I stayed at this hotel for 2 nights while visiting the National Baseball Hall of Fame in Cooperstown, which is about an hour drive away. I chose this location because of the proximity to the Utica Amtrak station and the availability of rental cars at...More

Thank divanoff
Response from Jerry S, General Manager at Fairfield Inn & Suites UticaResponded 3 April 2018

divanoff, Thank you for your review of our hotel, I know the team here works hard everyday to make everyone's stay a fantastic one, and I am going to share this feedback with the team so they know what they do well. We look forward...More

Reviewed 22 January 2018

We booked our room at the very last minute and arrived pretty late. Caitlyn at the front desk was a rock star. She was cheery, she had remarkable customer service skills and she helped us navigate both the hotel and the surrounding area well. When...More

1  Thank Christine V
Response from Jerry S, General Manager at Fairfield Inn & Suites UticaResponded 23 January 2018

Christine, Thank you for taking the time to complete the TripAdvisor survey. I know every guest reviews helps us to grow as a company and continue to give excellent service to our guests. I just wanted to let you know I will be personally thanking...More

Reviewed 30 December 2017 via mobile

I stayed at the hotel for a business trip. I later found out it was a new hotel. It has a nice feel to it from the entrance to the room. I did not go swimming but the pool looked very small from the door....More

Thank 1MissKay
Response from Jerry S, General Manager at Fairfield Inn & Suites UticaResponded 5 January 2018

Kaamalal, Thank you for the positive feedback. I will make sure that Shanon see's this personally and I share this with the rest of the team during our daily meetings. We look forward to seeing you again soon!!!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
USD 129 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 129 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (20)
Room & Suite (14)
Dining (5)
Pool & Beach (1)
Questions & Answers
Ask a question
Mala C
27 July 2016|
Answer
Response from Lee A | Property representative |
Hello Mala C, No we do not charge extra for children. And everyone in your room has access to all the same amenities including the complimentary Wi-Fi, and full hot breakfast buffet each morning.
0
Votes
Jhags123
27 July 2016|
AnswerShow all 7 answers
Response from Lee A | Property representative |
Hello Jhags123, I'm sorry I didn't see your question until now. Yes our fitness center is open 24 hours per day which is a Fairfield Inn & Suites standard. In addition, our property here in Utica has a reciprocal... More
0
Votes
yirma
17 June 2016|
AnswerShow all 6 answers
Response from Lee A | Property representative |
Hi Yirma, Yes, Gail is correct, our complimentary hot breakfast bar is served the same time 7 days per week: 6:00am until 10:00am.
0
Votes
Room Tips
"Rooms that face Utica can hear noise from the nearby train tracks"
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"Definitely book the room well in advance!"
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"Pick a room on the opposite side of the train tracks to avoid noise."
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"Choose upper floor, front of building for quietness."
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