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Hampton Inn Utica

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#1 of 13 Hotels in Utica
Certificate of Excellence
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Hampton Inn Utica
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667 Reviews from our TripAdvisor Community

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Showing 663: English reviews
Buffalo, New York
Reviewed yesterday NEW

We stayed here Saturday evening, one of our sons is looking at attending Utica College and this was a convenient location (10 minutes from the campus). We used Hilton Honors points for the overnight stay but it didn't detect from the greatness of this hotel. Staff friendly-from the front desk to the girl handling the breakfast in the morning. Spacious...

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Helpful?
Thank MJohnson71
Mastic, New York
Reviewed 3 days ago NEWvia mobile

Upon arriving early for check in, the front desk personal found a room that was available so my wife and I could settle in and relax. The room was pleasantly spacious for a Hampton Inn which the normal amenities; flat screen tv, desk, refrigerator, small microwave, chair and ottoman. The continental breakfast was the norm, runny scrambled eggs, breakfast meat,...

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Thank Blueblood08
Owego, United States
Reviewed 6 days ago NEW

We booked the Hampton because it was very near to Utica college. It was clean and comfortable. Breakfast was just right. Staff very accomdating. Love the pillows! Would recommend this hotel for business or leisure.

Review collected in partnership with Hampton
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Helpful?
Thank Jana B
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Jana B, Thank you for taking the time to write this review for us. I'm so delighted you had such a wonderful stay with us. We strive to make our entire staff feel like they are at their "home away from home". We look forward to seeing you the next time you are in the area for Utica college...

New Hampshire
Reviewed 1 week ago

I usually like Hampton Inns and always consider them if needing a hotel. THis was adequate, but is very tired. The lobby and dining area are smaller than most Hamptons. The positive was that there was a very nice fireplace in the hotel lobby.

Review collected in partnership with Hampton
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Helpful?
Thank cathycnh
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear cathycnh, Thank you for taking the time to write this review for us. We are in the process of renovating the items in the rooms. We do strive to make sure all of our guests feel like they are at their "home away from home." We look forward to seeing you again the next time you are in the...

Mtchell, Canada
Reviewed 1 week ago

We stayed to watch a college hockey game. The room was very clean and the beds comfortable. The staff was quite helpful with directions to the arena. We had a great sleep in comfy beds, and a nice breakfast before we started out again for the long trip home. Would definitely stay here again if in the area.

Review collected in partnership with Hampton
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Helpful?
Thank Wanda R
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Wanda R, Thank you for taking the time to write this survey for us. I'm so delighted you had such a wonderful stay while in town for the hockey game. We strive to make sure all of our guests feel like they are at their "home away from home." We look forward to seeing you again the next time...

Syracuse, New York
Reviewed 1 week ago

Hotel was gorgeous! The staff were amazing! We plan on traveling there again! We were in a terrible situation with another hotel, Bambi saved us! She was wonderful. We were on a trip out of town to celebrate our engagement and look at venues. What an amazing experience. We never wanted to leave. So comfortable and clean

Review collected in partnership with Hampton
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Helpful?
Thank alexissA8795YW
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear alexissA8795YW, Thank you for taking the time to write this review for us. I'm so delighted you had such a wonderful stay while in the area. We strive to make all our guests feel like they are at their "home away from home." I hope you were able to find a few venues and remember us when it comes...

Reviewed 1 week ago

The rooms were great and the pool was nice and warm. Breakfast was great in the morning. One thing I think they need to address is the signage out front. It is difficult to see from the road where to turn. This was one of the best nice sleeps we have had while traveling! Will stay again for sure

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Helpful?
Thank Stacey H
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Stacey H, Thank you for taking the time to write this review for us. I'm delighted you had such a great stay while you were in the area. We strive to make all of our guests feel like they are at their "home away from home." We also have breakfast to go bags in the morning if you aren't...

Upstate, NY
Reviewed 1 week ago

The Hampton Inn would always give warmth and pleasure. If you're looking for a relaxing time with a comfortable feeling of tranquility... Then the Hampton Inn is the place for you. A place that provides peace and a peace of mind...

Review collected in partnership with Hampton
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Helpful?
Thank Rhondisa C
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear Rhondisa C, Thank you for taking the time to write this review for us. I'm so delighted you had such a peaceful stay while you were staying with us. We strive to make sure all our guests feel like they are at their "home away from home." We look forward to seeing you the next time you are in...

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

Traveling through after a long day of work and some crummy weather on the interstate. My eyes were getting tired and the snow was starting again so I pulled off in Utica. The Hilton brand is my preference so I was happy to find this Hampton and find it so close to the Thruway. I arrived at about 22:30 and...

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1Thank A TripAdvisor Member
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Thank you for taking the time to write this review for us. I'm so delighted we were able to make your stay truly comfortable while you had a late arrival here in Utica. We are in the process of updating items on the property as well. We strive to make sure all our guests feel like they are at their...

tenafly, nj
Reviewed 3 weeks ago

Great hotel! Friendly, clean, complimentary breakfast, afternoon cookies! Rooms and bathrooms were clean and neat. We couldn't get adjoining rooms with queens - so they upgraded us to a larger king adjoining with two queens. Would definitely recommend!!

Review collected in partnership with Hampton
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Helpful?
Thank CPB39
Jessica C, General Manager at Hampton Inn Utica, responded to this review

Dear CPOB39, Thank you for taking the time to write this review for us. I'm deeply sorry we couldn't get you into your originally booked rooms, but I'm so delighted that we were able to upgrade you and make sure you were comfortable during your stay! Every Monday - Thursday we have a complimentary evening snack at 5pm! We strive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 

Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee Street, Utica, NY 13502
Region: United States > New York > Utica
Price Range: $176 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Utica staff and other travellers.
7 questions
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Derry, New Hampshire
6 months ago
7 months ago
Apalachin, New York, United States
over a year ago
Apalachin, New York, United States
over a year ago

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Questions? Get answers from Hampton Inn Utica staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for Denny's parking lot sign and pull in there to get to the hotel, they are in the back lot behind Denny's.”
 of 5 bubbles MJohnson71, 23 Jan 2017 | Read review
“Ask reception for list of free movies and popcorn”
 of 5 bubbles RRW81, 4 Oct 2016 | Read review
“Get a top floor to cut down on overhead foot noise.”
 of 5 bubbles GandM_Travel, 7 Sep 2016 | Read review
“Rooms at the end of the hallways quieter.”
 of 5 bubbles NYCHotelManager, 26 Aug 2016 | Read review
“Get a room with a King bed if you can. Room will be spacey.”
 of 5 bubbles Rostam, 23 Aug 2016 | Read review
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