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BEST WESTERN Gateway Adirondack Inn

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BEST WESTERN Gateway Adirondack Inn
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313 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Gateway Adirondack Inn
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Showing 308: English reviews
Oneonta, New York
Reviewed 21 November 2016

Aside from the friendly man at check-in and the convenient location, this was REALLY bad. I have never seen so many stray hairs in a bathroom in my life. I cleaned them and found more. They were everywhere--in the middle of the floor as well as the corners, behind the toilet seat, on the walls, the counter.... The bed was...

Review collected in partnership with Best Western
Thank lindarow31
Burlington, Vermont
Reviewed 16 November 2016

Stayed here on way to Rochester ny from vermont. Perfect location, good fitness center and the staff was extremely helpful. Relaxing atmosphere and breakfast was ok too. Clean rooms. Would stay again.

Review collected in partnership with Best Western
Thank 07Vegan
on the move
Reviewed 6 November 2016

Clean, quiet, well equipped and a good breakfast. All you want from a motel. The building appears to be a modified standard motel with an additional covered walkway at the rear that improves sound proofing and bad weather access. What lifted it to another level was the friendly and very helpful staff. A good stay. Dining tip - the Delmonico's...

Thank planbee
South Portland, United States
Reviewed 26 October 2016

I was in Utica to do some Fall bicycling on the Erie Canal. I was fortunate to find the BW Gateway Adirondack Inn to be adjacent to the Canal. The hotel is clean quiet and comfortable and the staff was courteous and helpful. I stayed two nights mid week and will stay again if I am in the area.

Review collected in partnership with Best Western
Thank Mark M
Honolulu, Hawaii
Reviewed 23 October 2016

Great leaf season and great weather Nice comfortable room Excellent restaurant is very close to the hotel. Near downtown and the Thruway exit and entrance Utica may be starting to become a more desirable destination

Review collected in partnership with Best Western
1Thank photonxx
Reviewed 14 October 2016

nice room well appointed and clean Had a outside cover around walkway for noise and weather. Check in was very easy and parking OK will stay any time i travel that area. Easy on off I 90 at exit 31 about a block off toll road.

Review collected in partnership with Best Western
Thank Thomas C
Reviewed 8 October 2016

This is a standard hotel located just off the Thruway. Everything is adequate. Check-in was efficient. Rooms are large, well-laid out and clean. No bed bugs. Our room was in the auxiliary building which meant a longer walk to the breakfast room. Good variety of breakfast foods. Hot hard-cooked eggs with potatoes and sausage patties. Pancakes, bagels, English muffins and...

Thank Chester329
Union City, United States
Reviewed 7 October 2016

This was a very nice accommodation with several restaurants within walking distance. The continental breakfast in the morning was a plus and the gas station close by made next morning departure easy. All staff were friendly and helpful.

Review collected in partnership with Best Western
Thank Lin / Tom S
Cumming, Georgia
Reviewed 2 October 2016

I will not be staying at this hotel again in the future. When checking into a hotel, I am always asked for my ID and form of payment. The person behind the counter checking me in usually gives a cursory glance at my ID and then swipes my credit card and reminds me that a hold of a specified amount...

Thank JoyceB871
Chat P, General Manager at BEST WESTERN Gateway Adirondack Inn, responded to this review

Dear guest, asking ID and updating information is part of our check in procedure, most online reservation or travel agent site reservations not providing us complete guest information. whether guest stay one night or multiple nights information required for many reason. I apologize for your experience about people harassing you in front of building. If you have informed us ,our...

SE Pennsylvania
Reviewed 28 September 2016

Arrived 9/21/16 for 2-night business trip, selected this property for price and location. Tony at check-in was quite friendly and helpful, checked me in very quickly and gave recommendations on local restaurants. Breakfast was certainly adequate, with cereals, pancakes, scrambled eggs, sausage, all fresh. Hotel seems to be converted motel, with exterior enclosed hallways added during a remodeling so that...

Thank Dt0wn_traveler

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  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Gateway Adirondack Inn

Address: 175 N Genesee St, Utica, NY 13502-2511
Region: United States > New York > Utica
Price Range: $110 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Gateway Adirondack Inn 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gateway Adirondack Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Gateway Adirondack Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have any concerns about going up and down stairs with your luggage, don't take a room in the 2 story addition.”
 of 5 bubbles Johnson747, 24 Sep 2016 | Read review
“The rooms on the back side were very nice”
 of 5 bubbles 574joeyr, 6 Sep 2016 | Read review
“All was quiet.”
 of 5 bubbles SidD665, 18 Jul 2016 | Read review
“I would opt for the rooms in the older part of the hotel.”
 of 5 bubbles Delaw, 27 Jun 2016 | Read review
“My friends had a room with refrigerator and microwave, I had neither. Ask for that option if it's important”
 of 5 bubbles 851debran, 23 May 2016 | Read review
5 of 5