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Happy Journey Motel

About
Location
Cleanliness
Service
Value
Property amenities
Room Service
Wheelchair Access
Public Wifi
Free High Speed Internet (WiFi)
Laundry Service
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Budget
Business
HOTEL CLASS
Location
Full view
36Car recommended
Grade: 36 out of 100
29Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews (14)
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LanguageEnglish
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1 - 5 of 14 reviews
Reviewed 27 September 2017

This is not a luxury accommodation, but for the price it was clean and VERY close to the freeway. Many restaurants close by. The bathroom door did not shut properly but there was a big minifridge and a nice TV. Rooms were smallish but ok...More

Date of stay: September 2017
Thank Eddie B
Response from HappyJourneyMotel, webmaster at Happy Journey MotelResponded 4 October 2017

Dear Guest, Thanks for your comments. I’m happy you had a good experience with us although I regret that we couldn’t completely satisfy you. I apologize. we will continue to improve our services and infrastructures. We look forward for your visit. Sincerely, Hotel Manager

Reviewed 24 July 2016 via mobile

Take that how you want!!!! But this motel had me feeling some type of way. That's all. I've never had quite an experience like this. WOW. If you are ever in Utica, please take the time to Visit. The room was a mosaic, beautiful carpet...More

Date of stay: July 2016
2  Thank ajlockwo3
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded 10 September 2016

Dear Guest, What an unusual set of comments about our hotel here in Utica. Thank you so much for commenting. Since you seem in a good mood about our stay, I must assume you had a good experience. We take real pride in this hotel...More

Reviewed 7 April 2016

This was the first motel we came across as we left the highway so we decided to give it a go. The room was not clean, desperately needed a vacuum and a good scrub of the walls. The bathroom looked to be recently renovated but...More

Date of stay: April 2016
2  Thank Patricia645
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded 10 September 2016

Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you...More

Reviewed 4 September 2015 via mobile

Yikes, last minute hotel. Accepted pets ($10 more) small and kinda musky smell. Sheets and blanket seemed clean but stained ick. Please invest in new linens would make a big difference. Shower was ok, TV was not that great. No coffee in room. Probably would...More

Date of stay: September 2015
2  Thank DebbieME1970
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded 10 September 2016

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I...More

Reviewed 21 April 2015

If you choose to stay here.. PAY CASH!!! DO NOT use your credit card. I checked in at 12:02am and at 12:45am they manually ran my card and charged $300 under RS Cleaning thru a cell phone or ipad device. The address for the cleaning...More

Date of stay: April 2015
6  Thank somewon2015
Response from HappyJourneyMotel, Webmaster at Happy Journey MotelResponded 10 September 2016

Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. If any billing issue remains, please contact us directly for quick resolution. We rely on guests like you to tell...More

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Room Tips
"WiFi worked excellently!"
371eddieb
26 Sep. 2017
Read review
"close to thru way but so are others. do not stay here unless paying cash"
somewon2015
20 Apr. 2015
Read review
"stay at red roof"
228lizm
24 Aug. 2014
Read review
PRICE RANGE
USD 70 - USD 76 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
happy journey hotel utica
LOCATION
United StatesNew YorkUtica
NUMBER OF ROOMS
239
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