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Happy Journey Motel

About

Location
Cleanliness
Service
Value
Property amenities
Room service
Free High Speed Internet (WiFi)
Laundry Service
Non-smoking hotel
Public Wifi
Wheelchair Access
Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Budget
Business
HOTEL CLASS

Location

Full view
36Car recommended
Grade: 36 out of 100
24Restaurantswithin 1 km
0Attractionswithin 1 km
14Reviews
1Photo
0Q+A
3Room tips
Traveller rating
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  • 9
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  • English
This is not a luxury accommodation, but for the price it was clean and VERY close to the freeway. Many restaurants close by. The bathroom door did not shut properly but there was a big minifridge and a nice TV. Rooms were smallish but ok for 2 people.
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Response from HappyJourneyMotel, webmaster at Happy Journey Motel
Responded 4 Oct. 2017
Dear Guest, Thanks for your comments. I’m happy you had a good experience with us although I regret that we couldn’t completely satisfy you. I apologize. we will continue to improve our services and infrastructures. We look forward for your visit. Sincerely, Hotel Manager
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Take that how you want!!!! But this motel had me feeling some type of way. That's all. I've never had quite an experience like this. WOW. If you are ever in Utica, please take the time to Visit. The room was a mosaic, beautiful carpet colors. Wildlife? Pristine. But DONT FEED
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Response from HappyJourneyMotel, Webmaster at Happy Journey Motel
Responded 10 Sep. 2016
Dear Guest, What an unusual set of comments about our hotel here in Utica. Thank you so much for commenting. Since you seem in a good mood about our stay, I must assume you had a good experience. We take real pride in this hotel and in serving guests like you, and I’m happy that you had a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
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This was the first motel we came across as we left the highway so we decided to give it a go. The room was not clean, desperately needed a vacuum and a good scrub of the walls. The bathroom looked to be recently renovated but the floor was not clean and there were dried urine
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Response from HappyJourneyMotel, Webmaster at Happy Journey Motel
Responded 10 Sep. 2016
Dear Guest, Thank you for the review. I’m terribly sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure you that action is already being taken to make things better for the future. Your experience is not an indication of how we normally do business, and we’ll work to provide a more consistent experience in the future. Sincerely, Hotel Manager
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Yikes, last minute hotel. Accepted pets ($10 more) small and kinda musky smell. Sheets and blanket seemed clean but stained ick. Please invest in new linens would make a big difference. Shower was ok, TV was not that great. No coffee in room. Probably would not recommend
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Response from HappyJourneyMotel, Webmaster at Happy Journey Motel
Responded 10 Sep. 2016
Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager
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If you choose to stay here.. PAY CASH!!! DO NOT use your credit card. I checked in at 12:02am and at 12:45am they manually ran my card and charged $300 under RS Cleaning thru a cell phone or ipad device. The address for the cleaning service wasn't the same as the hotel. We
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Response from HappyJourneyMotel, Webmaster at Happy Journey Motel
Responded 10 Sep. 2016
Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. If any billing issue remains, please contact us directly for quick resolution. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests. Sincerely, Hotel Manager
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All photosTraveller
"WiFi worked excellently!"
"close to thru way but so are others. do not stay here unless paying cash"
"stay at red roof"
PRICE RANGE
USD 62 - USD 100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
happy journey hotel utica
LOCATION
United StatesNew YorkUtica
NUMBER OF ROOMS
239
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