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Rest Inn

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16 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Utica, New York
1 review
Reviewed 22 August 2016

The Room Was Not Kept Clean OR Serviced I Was Not Given Any Consideration For The INCONVENEINCE Or EXTENDED STAY I Did Not Get Cooperation With THE Management When They Were Told OR Any Credit When I SAID I FELT They OWED IT

Helpful?
Thank mlbaratta
RestInnUtica, Webmaster at Rest Inn, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Southington, CT
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 May 2016

Stayed here for one night. Business trip traveling solo so my needs are simple, clean room with good WiFi. This place was formally the Scottish Inn and I had stayed here in the past. Same owners who keep the place up nicely. It is a little dated and worn but a good value. Good cable selection but an older “big”... More 

Helpful?
Thank Jim S
RestInnUtica, Webmaster at Rest Inn, responded to this review

Dear Guest, Thanks for your kind comments. I'm glad you had a good stay with us. You'll be pleased to know that we're improving the hotel now with many new features including new carpeting and furnishings and a better management team. You can be sure that your next stay with us will be even more pleasant and accommodating than this... More 

Buffalo
Level Contributor
285 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 5 June 2015 via mobile

For the price I expected Captain Obvious to be waiting to tell me that this was a creepy room! Actually not. Now the room is small, especially with a queen bed. You could hear walking from the room upstairs You also were wishing there was a quieter hallway. The positives were many. Clean, new carpet, new and updated bathroom, flat... More 

Helpful?
1 Thank Jeff R
RestInnUtica, Webmaster at Rest Inn, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. Our new management team is making many positive changes – including new carpets, new paint and new furnishings – to make our hotel better than ever before, as... More 

Central NY
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 January 2015

Car broke down and had to pull into this place. Got as out of the way as I much as I could in parking lot. Called for help. After 45 minutes waiting, my wife was freezing due to 30 degree temps. Went in to ask if we could sit in entry, out of the way where we could stay warm... More 

Helpful?
6 Thank wheels3468
RestInnUtica, Webmaster at Rest Inn, responded to this review

Dear Guest, Thank you so much for commenting. I'm terribly sorry for your bad experience with the previous owner and management team. Our hotel is now being run by experienced hospitality professionals, and we have a new attitude. We're also changing and improving the hotel in many ways. I regret that we let you down in the past, and we'll... More 

Travellers are raving about these Utica hotels

Boston area
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 October 2014

I ended up at this hotel as a last-minute solution because my Priceline reservation with another hotel had assigned me a Smoking room and I could not get that hotel to switch it. This Scottish Inn hotel has absolutely no frills but it does deliver what I needed - a clean room for a couple of nights. The room is... More 

Helpful?
1 Thank bostonienne
Plymouth, Massachusetts
Level Contributor
220 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 18 August 2014

We've stayed here twice, both times when the Red Roof Inn across the street was full. This place is not bad. The owners are pleasant and gave us no trouble when my wife wanted an extra towel. The bed was comfortable and the water pressure in the shower was excellent. It's an inexpensive place, but it's a very good inexpensive... More 

Helpful?
2 Thank FoodiePilgrim
Easton, Maryland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 August 2012

tried to change from 1 bed to 2 the day after I booked but clerk couldn't understand what I wanted.Told her our adult son decided to travel with us and we needed 2 beds smoking room.She finally agreed to find me a room with 2 beds.When we arrived 3 days later there was no change to my resv. ,they ended... More 

Helpful?
5 Thank lyle f
Ohio
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2012

We headed toward the red roof in Utica but it was sold out at 11 pm on a Thursday. Decided to try Scottish inn bc we'd never stayed at one. For 60 bucks it was fine for a night. It's older but the room was clean. The mattress on the king bed was a softer ie cheaper type but fine.... More 

Helpful?
1 Thank BGonrhego
Erie, Pennsylvania
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 September 2011

Had made reservations to stay 1 night and after seeing the lobby, asked to see rooms. King room was dingy, dank and disgusting. Queen room was a little better but we opted not to stay there. Manager wanted to charge for 2 rooms for 2 nights because we didn't cancel 2 days in advance. I had made reservation just about... More 

Helpful?
7 Thank Mary C
Columbus, Ohio
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 September 2011

We stayed at the Scottish Inn in Utica because we booked fairly last minute and it was the least expensive I could find. I was fairly worried since some of the other reviews had a fair mixture of good and bad. I can say my bed was very comfortable and the room and bathroom was clean. This is an older... More 

Helpful?
3 Thank Fodens_chick

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Rest Inn

Address: 238 N Genesee St, Utica, NY 13502-2529 (Formerly Scottish Inn Utica)
Region: United States > New York > Utica
Price Range: $73 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Rest Inn 2.5*
Number of rooms: 23
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Questions & Answers

Questions? Get answers from Rest Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in room 125 above the lobby area and quiet”
 of 5 bubbles 651JimS, 8 May 2016 | Read review
“Maybe try an upper floor so you don't hear the people moving int he room above.”
 of 5 bubbles Fodens_chick, 23 Sep 2011 | Read review
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