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BEST WESTERN PLUS Franklin Square Inn Troy/Albany

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#2 of 3 Hotels in Troy
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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BEST WESTERN PLUS Franklin Square Inn Troy\/Albany
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406 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Reviewed 14 January 2017

Upgraded to a suite! Good Breakfast. Short walk to RPI. Love the town and great location to explore the farmer's market and downtown. The price is what you would expect for a hotel in this location. It is my go to hotel whenever I am in town.

Thank CJ K
Hyde Park, New York
Reviewed 9 January 2017

I was shocked to learn that the room rate when reserving in a block of rooms for a wedding was $20 more than if I simply reserved online. When I questioned the staff about this, they did I would have to speak to a manager, but one was not available during the duration of my stay.

Review collected in partnership with Best Western
1Thank rosaliec2017
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

Thank you for taking the time to review our hotel. After speaking with you we were happy to correct your rate and refund your credit card. Thank you for staying at our property!

Reviewed 29 December 2016 via mobile

Extremely nice.. Great location, terrific breakfast, friendly staff. Spacious, comfortable well appointed.rooms. Will stay again. Very good barbeque right across the street and many nice shops and food right by.

1Thank MontanaTravelmom
Reviewed 22 December 2016 via mobile

Great location. Very nice town. Easy access to hotel. Very nice people. Great welcome. Clean. Silent. Easy. Causy. Beautyfull lobby. Great restaurant across the street. Very good breakfast. Will go again for sure.

1Thank floride238
Franklin, New Hampshire
Reviewed 17 December 2016 via mobile

The hotel allows pets and there is a park across the street. I had room 101 which is next to an exit. That was very convenient for me with the dog. Some travelers felt the unlocked exit (6-10) was unsafe but I never felt unsafe. There's also a good BBQ restaurant nearby. I only stayed 1 night but looks like...

1Thank BLWScott
Reviewed 13 November 2016 via mobile

I like to stay here the town is good they have good stuff house keeping breakfast is good a lot more to see downtown I see thair added on more rooms this is great I can't think of nothing more just you will have a great time and a great stay.

1Thank Mary A M
Reviewed 10 November 2016 via mobile

We chose this hotel because of its close proximity to the Troy Music Hall. It turned out to be a very good choice. Besides the convenience of it being walking distance, with many restaurant choices on the way,the hotel itself was very nice. The room was clean and a nice comfortable size. The staff was pleasant and helpful. I requested...

1Thank arnieb53
Reviewed 9 November 2016

We stayed here on a slow Monday night in November, hoping for a good night's rest. Between the construction (power tools and metal banging began at 7:15 AM), dog barking in the hallway outside our room at 2:30 AM, and very loud neighbors, it was a rough night. Being on the second floor above the breakfast room, the sounds of...

Thank Michael S
Beachwood, NJ
Reviewed 2 November 2016

Nice lobby. Clean rooms, Pet friendly. Walking distance to several great restaurants and brew pubs. Great complimentary hot breakfast. Staff is attentive, courteous and friendly. I know they have a fitness room but was not able to look in on it or avail myself.

Thank PeteRNJBeachwood_NJ
Reviewed 18 October 2016

Stayed at this hotel for my nephew's wedding. The service was excellent. The rooms lovely and the lobby had a wonderful fireplace and large screen TV. Breakfast was beyond basic. I would highly recommend staying here is you need a place in this area.

Thank Mary M

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located 0.4 miles from Rensselear Polytechnic Institute (RPI) and at the center of historic downtown Troy, the BEST WESTERN PLUS Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of all the major Albany, NY attractions. Stay at the BEST WESTERN PLUS Franklin Square Inn Troy/Albany as you attend your next wedding or event at one of our two luxurious ballrooms, the Franklin Plaza and Franklin Terrace. Make yourself at home in one of our luxurious 62 rooms. Standard rooms are available with either one king size bed or two queen size beds. Accessible rooms with specially designed bathroom grab bars, wheelchair accessible entrance ways, and roll in showers are available upon request. Upgrade to one of our deluxe rooms with a king size bed, whirlpool hot tub, and living area. Our two-room Fulton suite offers a king size bed, spa shower, living, dining and bar areas. All reservations include a full free hot breakfast, free high-speed wireless Internet access, free onsite parking, and free access to our gym and business center. All rooms are equipped with 32" inch flat screen television sets, refrigerators, individual cup coffee makers stocked with complimentary coffee and tea, hair dryers, and iron and ironing board sets. ... more   less 

Additional Information about BEST WESTERN PLUS Franklin Square Inn Troy/Albany

Address: 1 4th St, Troy, NY 12180-3225 (Formerly Franklin Square Inn)
Region: United States > New York > Troy
Price Range: $140 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Franklin Square Inn Troy/Albany 2.5*
Number of rooms: 62
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Also Known As:
Best Western Plus Franklin Square Inn Hotel Troy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Franklin Square Inn Troy/Albany staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Franklin Square Inn Troy/Albany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book early and get a corner room”
 of 5 bubbles ajgjpot4, 21 Mar 2017 | Read review
“dont plan on taking a shower at 9 AM no hot water”
 of 5 bubbles 980jeffm, 11 Mar 2017 | Read review
“Stay on front side of the hotel to avoid renovation noise. Elevator doors chime every time they open and can be heard in nearby rooms.”
 of 5 bubbles nic715, 25 Jan 2017 | Read review
“Try to be on the top floor, on the end, not above the bfast room”
 of 5 bubbles N1178GZmichaels, 8 Nov 2016 | Read review
“The suite is great if you dont mind paying.”
 of 5 bubbles robertbakewell, 14 Nov 2015 | Read review
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