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Hilton Garden Inn Troy

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#1 of 3 Hotels in Troy
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Troy
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677 Reviews from our TripAdvisor Community

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Boston, Massachusetts
Reviewed 4 days ago NEW

I arrived early evening on Easter and learned that tge restaraunt was closed and there was no room service. The restaurant was open for breakfast the next day, but the food was bad. The scrambled eggs were rubbery and the pastries were poor.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robert B
Birmingham, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This HGI is incredible. Large, with attached conference center. Lobby/bar/restaurant has see thru fire place, over stuffed chairs, backgammon and chess boards. Very nice bar area. They do close the restaurant for dinner, as there is a full service bar and restaurant in the lowest level of the hotel. I didn't use that. Breakfast was standard HGI. Rooms were large,...

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Helpful?
Thank James B
About Hotel's Favourite Review
Rochester, New York, United States
Reviewed 5 days ago NEW

Checking in and checking out was not efficient our bill was incorrect and there's no complementary breakfast. Otherwise the rooms are fine and the shuttle to down town was nice. I probably would not stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank Mathew K
Tomball
Reviewed 5 days ago NEWvia mobile

We chose this hotel for its close proximity to RPI. We did find the location convenient & the customer service provided by the frontline staff to be excellent. Our room was immaculate & Michael, the front desk clerk, always went above & beyond. The breakfast buffet offered in the onsite restaurant was quite good as was the food in the...

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Thank Susan L
United States
Reviewed 6 days ago NEW

Went to Troy to tour Rensselaer Polytechnic Institute, where our daughter will be a student this fall. The hotel staff was pleasant and professional, the room very clean and comfortable. Will definitely be going back.

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Thank ReasonedTraveler
Siesta Key, Florida
Reviewed 1 week ago

We were visiting RPI. I am an Hilton Honors member and always appreciate the Hilton experience. This property was an exceptionally flawless experience. The room was very nice and well-appointed. The bed was comfortable. The floor was quiet. The staff was friendly. We will definitely come again.

Review collected in partnership with Hilton Garden Inn
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Thank Kimberly C
Gaithersburg, MD
Reviewed 1 week ago

Stayed here for one night while visiting RPI. Nice staff at check-in and I was happy to find our room was on the top floor when I had requested a room on a higher level. LOVED the adjustable beds. Haven't seen this in a hotel before and I noticed it the next morning when I woke with zero back pain....

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Helpful?
Thank luv2fly77
Rochester, New York
Reviewed 2 weeks ago

This is a beautiful hotel. The pictures on the walls are from Troy and R.P.I. We have stayed for 3 visits to Troy. Rooms have always been clean. We have enjoyed breakfast in the hotel restaurant. The staff is pleasant and helpful. Delicious buffet and made to order food. Just down the road from R.P.I. Large parking lot always has...

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Thank wandan585
Troy, New York
Reviewed 2 weeks ago

Checking was quick and the staff was friendly and attentive. The shuttle was always on time and we used it several times throughout our stay. The rooms and overall hotel were very clean, I was truly impressed overall and I never leave reviews but it was so great I had to. We were on a college visit trip and they...

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Thank TroyFirstVisit
Stratford, Connecticut
Reviewed 2 weeks ago

A decent hotel that doesn't advertise itself as anything beyond what it is. If you need a place to stay for a night, this is a fine place to do so. I was there for one night and was put in a suite which was a nice surprise. Location is good for work travel as I like to get in...

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Thank timoc11

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Troy

Address: 235 Hoosick Street, Troy, NY 12180
Region: United States > New York > Troy
Price Range: $142 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Troy 3*
Number of rooms: 127
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Also Known As:
Hilton Garden Inn Troy Hotel Troy
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Troy staff and other travellers.
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7 months ago
Washington, DC
over a year ago
Washington, DC
over a year ago

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Questions? Get answers from Hilton Garden Inn Troy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have been able to smell the vent from the restaurant when in a room above.”
wandan585, 11 Apr 2017 | Read review
“Don't think you can go wrong!!”
jamesbX6635EW, 1 Apr 2017 | Read review
“stay in albany”
Stickman9, 12 Mar 2017 | Read review
“Get a room in the back, as it is situated on a very busy street with high traffic 24/7. Trucks woke me up several times.”
BKZK, 25 Jan 2017 | Read review
“Avoid a room against Hoosick St if traffic noise bothers you-we could hear it loudly on the 7th floor.”
mrsbarnett1012, 17 Jan 2017 | Read review
5 of 5