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Riverside Hotel

Expedia.comUSD 122*
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13/06/2017 14/06/2017
1 room 2 adults 0 children
USD 122*
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Riverside Hotel
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468 Reviews from our TripAdvisor Community

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Showing 466: English reviews
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uk
Reviewed 6 days ago NEW

Truly the worst lunchtime food and service I can remember. In fact there wasn't any 'service'. 4 starters and 4 mains and not a good word to say about any of it. Even the dessert came with a 'We can't do espresso' excuse. The Caesar Salad was less lettuce than you'd give a rabbit, 4 croutons, 3 blobs of dressing,...

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Helpful?
Thank CNT51
Mark T, General Manager at Riverside Hotel, responded to this review

I am sorry to here your visit with us was not successful or enjoyable. I have spoken with the team that was on over lunch yesterday about your comments and the matter will be looked into.

Burton upon Trent, United Kingdom
Reviewed 1 week ago

I had my wedding here last Friday (19/05/2017) - everything was excellent and well arranged with Karen. Everything was well organised on their part, from the moment we arrived to the moment we left, food service occurred as they said it would, without much time in between courses. The food itself was lovely, I think all of our guests cleaned...

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Helpful?
Thank sbaker1984
Mark T, General Manager at Riverside Hotel, responded to this review

We are so happy that your wedding was great and we enjoyed it too!

Liverpool, United Kingdom
Reviewed 2 weeks ago

a really good place to stay, although the bedrooms are small they are fully fitted with plenty of hanging space in the wardrobe, good size shower, comfy bed, and fluffy towels. Spotlessly clean. Our stay included breakfast which would satisfy the largest of appetites. We also opted to use the hotel for dinner on both nights and again the meals...

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Helpful?
Thank esemgee68
Mark T, Manager at Riverside Hotel, responded to this review

Thank you for such great comments, I will be sure to pass the good feedback on to our staff!

Reviewed 2 weeks ago via mobile

We can only state that this venue was exceptional for our wedding (12/5/17). Pre wedding arrangements were handled with ease by Karen, everything we had asked for was there nothing was out of place with our requests. The day flowed without a hiccup, Mark Karen and the rest of the team worked tirelessly behind the scenes and nothing was too...

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Helpful?
Thank Brax99
Mark T, General Manager at Riverside Hotel, responded to this review

Thank you for your kind words and choosing to spend your wedding day with us!

Buckingham
Reviewed 2 weeks ago via mobile

What a fabulous find! Normally stay in chain hotels but found this on trip advisor & thought I'd give it a go. Fabulous location right by the river, with a safe running route. Love the fact they offer the chance to swap chips for salad & can make a burger skinny, no bap. Topped off with perfect poached eggs in...

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Helpful?
Thank Ann Marie C
Mark T, Manager at Riverside Hotel, responded to this review

Thank you for your comments we are glad you enjoyed your stay with us.

Bath, United Kingdom
Reviewed 2 weeks ago

Although bedroom small, it had all facilities, bathroom very good . Good position and car parking, evening meal excellent .Had to go outside to get to reception and bar and restaurant, so in winter may be cold.

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Thank colin B
Mark T, Manager at Riverside Hotel, responded to this review

Thank you for your comments.

Axbridge, United Kingdom
Reviewed 2 weeks ago via mobile

Ideal location for 8 members of the family to meet near where we were brought up. Good location on a bend on the river Trent. A Greene King Hotel part of the Old English group. Good range of beers and wines. Rooms were OK with good showers. We were warned that they were busier than usual for a Monday night...

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Helpful?
Thank jjbmboy
Mark T, General Manager at Riverside Hotel, responded to this review

Thank you for your comments.

Banbury, United Kingdom
Reviewed 2 weeks ago

Second time we have stayed here; last time was a couple of years ago and since then the rooms have been updated and it's really improved the overall experience - not that it was bad before or we wouldn't have come back! The hotel is by the river and you can explore the riverbank and a bit further afield there...

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Helpful?
Thank AMNBanbury
Mark T, General Manager at Riverside Hotel, responded to this review

Thank you for your comments and we are glad you enjoyed your stay with us.

Tamworth, United Kingdom
Reviewed 3 weeks ago

My husband and I got married here in April 2017 and the day could not have been more perfect. Karen, the Wedding Co-ordinator, kept in contact with me the whole year we were planning the wedding and when she sensed I was getting a little stressed the week before she happily arranged to meet with me to clarify everything was...

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Helpful?
Thank Queeny04
Mark T, General Manager at Riverside Hotel, responded to this review

We are so glad everything went great on your wedding day. Karen our wedding co-ordinator does a brilliant job!

Suffolk, United Kingdom
Reviewed 3 weeks ago

We recently stayed overnight after a funeral. The bar was cosy and welcoming after a tiring day. We had a short walk by the river and the grounds are pretty. The bedroom was well decorated with a comfy bed and the bathroom was spotlessly clean with a great shower. There was plenty of choice at breakfast, both continental and cooked....

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Helpful?
Thank flutefan
Mark T, General Manager at Riverside Hotel, responded to this review

Thank you for your comments , we hope you can visit us again in the future and spend more time with us!

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13/06/2017 14/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Riverside Hotel
Riverside Hotel
Cuisines: Bar, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
Official Description (provided by the hotel)
Sky packages in rooms ... more   less 

Additional Information about Riverside Hotel

Address: Riverside Drive, Branston, Burton upon Trent DE14 3EP, England
Region: United Kingdom > England > Staffordshire > Burton upon Trent > Branston
Price Range: $118 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Riverside Hotel Staffordshire
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Questions & Answers

Here's what travellers have asked, with answers from Riverside Hotel staff and other travellers.
13 questions
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Market Harborough, United Kingdom
Lake District, United Kingdom
6 months ago

See all questions (13)

Questions? Get answers from Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No view downstairs.”
colinb849, 12 May 2017 | Read review
“Ask for an extra pillow per person (the rooms only have one each).”
anikam2014, 30 Apr 2017 | Read review
“ask for riverside view when booking, room was nice and quiet and couldn't hear anything from neighbors.”
beeone70, 27 Apr 2017 | Read review
“Ask for a river view.”
cornlady-11, 23 Apr 2017 | Read review
“Avoid room 11”
Del-&-Mags, 16 Mar 2017 | Read review
5 of 5
Expedia.com
USD 122* /night
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Prices are for 1 room, 2 adults
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