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Comfort Inn & Suites Syracuse Airport

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401 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Syracuse Airport
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Showing 396: English reviews
Yuma, Arizona
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 January 2016 via mobile

We stayed here for THREE weeks in December for work. It's easily accessible to the highway and short distance from everything you need. Breakfast was considerably more than most hotels, that we have traveled to, offer, and better quality food. The beds are comfy and warm, with an ample supply of pillows!!!! Conducive to the perfect sleep every night. Fridge... More 

Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Customer, What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Benjamin Mitchell Assistant General Manager 6701 Buckley Rd Syracuse, NY More 

Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 December 2015

We got away for 4 days over Dec. 24 break. We stayed at Comfort Inn because it has a great breakfast. It is a few miles from Destiny USA, were we took in a movie and went out to dinner. One day we went to the zoo and went shopping. Comfort Inn is right off I81, which gets you anywhere... More 

Thank cookt817
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Guest, Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Benjamin Mitchell Assistant General Manager 6701 Buckley Rd Syracuse, NY More 

Richmond, Virginia
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 December 2015

Got in late, after midnight, but welcomed nicely at front desk. This hotel is what you would expect. It is reasonably priced, nice sized room, excellent TV, workspace on the desk and comfy bed. The plus side too is the staff. Their pool is shut down at the moment but I don't care about that for this trip. Good breakfast... More 

Thank jimingersoll
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Customer, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon!... More 

Virginia Beach, Virginia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2015

The hotel was OK... I am a choice hotels platinum member so they gave me a bag of goodies on check in. I really didn't like the room they put me in. The vending machines are right on the other side and they have one of them vacuum ice-cream machines, so that was going off until around midnight one of... More 

1 Thank Eli G
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Customer, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every day. I greatly appreciate your comments about aspects of the room that need updating. We're always trying to make improvements to our rooms daily. We can always... More 

Kingston, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 November 2015

Overall the staff was nice. However, the rooms were just gross! The heater smelled when it was turned on and made an awful noise so we kept it off for the duration of our stay, The beds were somewhat comfortable. The room was very outdated and the carpets were gross. Our friends room had tape stuck to the ceiling and... More 

2 Thank Ktown507
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Value Customer, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other inconveniences are addressed that everything will be in order on your next... More 

Travellers are raving about these Syracuse hotels

Elma, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2015

My family has met at this hotel for the last 4+ years. The hotel continues to change and not for the best: the beds in all the 2 bed rooms used to be queens and now are doubles. The rooms are charged per person instead of a room charge solely. The fridges were removed from the rooms (at least my... More 

Thank Jillian M
Rochester, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 November 2015 via mobile

We live about 80 miles from Syracuse, and were just looking for a quick getaway with the kids. A pool was a necessity when searching for a place... and this pool was awesome! Relaxing and fun. I think this facility would be a perfect place for a winter family reunion!!! Anita and Val were OUTSTANDING hosts in a huge breakfast... More 

Thank Denise D
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2015 via mobile

Wow!! After 23 years of construction and traveling through out the state. I have stayed at many different hotels mostly comforts,I cannot express enough the last 13 weeks that I have stayed here has been my favorite. From the front desk to maintenance the restaurant,bar, breakfast and house keeping.the whole staff, you all should be very proud. You all made... More 

1 Thank bonbon6746
upstate, ny
Level Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 25 October 2015

Overall it's an average place. Nothing spectacular. Stayed 4 days, here's pros and cons: It's right off the highways, easy access to get everywhere quickly. Both dunkin donut and Tim hortons close by. You do not hear highway in hotel. Our room was ok. It was tidy, door was hard to open and close. Bathroom was fine. Had awesome hot... More 

3 Thank medtravler
Hudson, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 October 2015

Stayed here a number of years ago and it would appear that nothing has been touched. The rooms and hallways are dingy, opening and closing doors an adventure, and breakfast to be avoided. The staff away from the front desk appeared indifferent. Positives - the gentleman who checked us in and clean sheets - that's it.

4 Thank Tom M

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located just northwest of the junction of Interstates 81 and 90, the Comfort Inn & Suites Airport is less than five miles from Syracuse Hancock International Airport. Stay and Fly packages are available. Syracuse University, Destiny USA Shopping & Entertainment Center, Onondaga Lake and the Empire Expo Center- home of the New York State Fairgrounds, are close to the hotel. The nearby NBT Bank Stadium is home to the Syracuse Chiefs, the International minor league baseball affiliate of the Washington Nationals. Syracuse's Oncenter Complex, a multi-venue exhibition, convention and entertainment facility, is just minutes from this Syracuse, NY hotel. A variety of restaurants and cocktail lounges can be found in the surrounding area, including the Atrium Lounge featuring a pub menu that is located on the hotel premises. Guests can find amenities galore throughout the hotel, such as free airport transportation, free wireless high-speed Internet access, free weekday newspaper and an indoor heated pool and hot tub. Enjoy our free hot breakfast featuring eggs, sausage or bacon, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! An fitness center is located on site for convenience. Pets are welcome for a small fee. Business travelers can appreciate the hotel's computer center, fax services and on-site computer with high-speed Internet access. For special events, the hotel has over 3,000 square feet of banquet space and on-site catering staff. The ballroom accommodates up to 200 people and the meeting room accommodates up to 300 people. Banquet, conference and wedding packages are available. All rooms at this Syracuse, NY hotel come equipped with desks, hair dryers, coffee makers, irons and ironing boards. Some rooms contain multiple-line telephones, refrigerators and microwaves. The hotel provides plenty of parking for cars and tour buses. Guest laundry facilities and valet cleaning services are provided. ... more   less 

Additional Information about Comfort Inn & Suites Syracuse Airport

Address: 6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212-4261
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $116 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn & Suites Syracuse Airport 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Comfort Inn And Suites Syracuse Airport
Comfort Inn & Suites Syracuse Airport Hotel Syracuse
Comfort Inn Syracuse
Syracuse Comfort Inn
Comfort Inn North Syracuse
North Syracuse Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Syracuse Airport staff and other travellers.
4 questions
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Utica, NY
over a year ago

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Questions? Get answers from Comfort Inn & Suites Syracuse Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want some quiet and privacy, ask for a room on the outside wall. And make sure they give you a room with a decent bathroom.”
 of 5 bubbles chezbro, 28 Nov 2016 | Read review
“we been on both floors, by the pool and by the parking lot .. all rooms have been quiet.”
 of 5 bubbles dianeA4593RE, 1 Nov 2016 | Read review
“The rooms on the north side are very quiet, i.e. insulated from the traffic on I-90.”
 of 5 bubbles uhamdani, 12 Oct 2016 | Read review
“There are doors around the hotel, ask which door is closest to your room before parking to save walking.”
 of 5 bubbles TamB760, 12 Sep 2016 | Read review
“Bring your own pool towel,theirs are small and rough”
 of 5 bubbles 21georgeg, 1 Sep 2016 | Read review
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