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Comfort Inn & Suites Syracuse Airport

Booking.comUSD 104*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 127*
USD 104*
USD 127*
USD 104*
USD 127*
USD 104*
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Comfort Inn & Suites Syracuse Airport
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417 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Syracuse Airport
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Showing 412: English reviews
Reviewed 1 February 2016 via mobile

My first stay at the hotel was originally for a weekend and then with the winter storm of January 2016 I found myself there for two more visits. During these visits I was always treated with the most exceptional customer service and with each stay I felt more like family then just some guest. From the cleanliness to the food...

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Helpful?
1Thank brianmh706
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Benjamin Mitchell Assistant General Manager

Buffalo, New York
Reviewed 31 January 2016 via mobile

Stayed at this hotel because we were going to a concert in an area. Just wanted something cheap for one night. We were not impressed. We got adjoining rooms with friends. Our rooms were right next to the pool so all we could hear were screaming kids. There was a strong chlorine smell as well. The rooms were outdated and...

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Helpful?
Thank Leigh716
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Customer, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely...

Finger Lakes
Reviewed 30 January 2016 via mobile

We stayed here during a 3 day lacrosse camp. The hotel was in a perfect location for us, close to the destiny mall and right along the main highway so we could get around easily. The suite we had was huge, plenty of room and very comfortable. Loved having 2 bathrooms! The pool area is wonderful, hot tub had been...

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Helpful?
Thank MammaLax
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Customer, Thank you for your kind review! We're glad you enjoyed the accommodations of your suite! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the staff know that they made an impact during your stay. We...

Kingston, Canada
Reviewed 23 January 2016

We stayed overnight before flying to Orlando from the Syracuse Airport. The customer service was excellent the rooms and the pool and hot tub were excellent as well. Shuttle was great and the fellow running it very friendly and collegial.

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Helpful?
Thank DVCMembers
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Customer, Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Benjamin Mitchell Assistant General Manager 6701 Buckley Rd Syracuse, NY

Syracuse, New York
Reviewed 10 January 2016

I have been to many hotels through out my years, and I can honestly say I haven't been more pleased with the stay. Checking in Gemma was fast, efficient, and very pleasing, she had helped me during my entire stay and i would like to give her kudos for that! As well as Matt whom shuttled me to the hotel,...

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Helpful?
Thank S G
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Customer, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Benjamin Mitchell Assistant General Manager 6701 Buckley Rd Syracuse, NY

Reviewed 6 January 2016 via mobile

We had a real bad stay, we got sick from the cold pool and spa. They has bad housekeeping, disrespectful and acted inconvenienced at requests but we paid 1330.00 for family and business. The staff just was lazy and when they did clean our room which was 3 times during 12 days stay it was poor service. We made complaints,...

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Helpful?
4Thank Shannon C
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Customer, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next...

Yuma, Arizona
Reviewed 1 January 2016 via mobile

We stayed here for THREE weeks in December for work. It's easily accessible to the highway and short distance from everything you need. Breakfast was considerably more than most hotels, that we have traveled to, offer, and better quality food. The beds are comfy and warm, with an ample supply of pillows!!!! Conducive to the perfect sleep every night. Fridge...

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Helpful?
Thank CASANDRA H
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Customer, What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Benjamin Mitchell Assistant General Manager 6701 Buckley Rd Syracuse, NY

clayville
Reviewed 28 December 2015

We got away for 4 days over Dec. 24 break. We stayed at Comfort Inn because it has a great breakfast. It is a few miles from Destiny USA, were we took in a movie and went out to dinner. One day we went to the zoo and went shopping. Comfort Inn is right off I81, which gets you anywhere...

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Helpful?
Thank cookt817
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Guest, Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Benjamin Mitchell Assistant General Manager 6701 Buckley Rd Syracuse, NY

Richmond, Virginia
Reviewed 19 December 2015

Got in late, after midnight, but welcomed nicely at front desk. This hotel is what you would expect. It is reasonably priced, nice sized room, excellent TV, workspace on the desk and comfy bed. The plus side too is the staff. Their pool is shut down at the moment but I don't care about that for this trip. Good breakfast...

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Helpful?
Thank jimingersoll
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Customer, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon!...

Virginia Beach, Virginia
Reviewed 24 November 2015

The hotel was OK... I am a choice hotels platinum member so they gave me a bag of goodies on check in. I really didn't like the room they put me in. The vending machines are right on the other side and they have one of them vacuum ice-cream machines, so that was going off until around midnight one of...

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Helpful?
1Thank Eli G
Benjamin M, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Dear Valued Customer, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every day. I greatly appreciate your comments about aspects of the room that need updating. We're always trying to make improvements to our rooms daily. We can always...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located just northwest of the junction of Interstates 81 and 90, the Comfort Inn & Suites Airport is less than five miles from Syracuse Hancock International Airport. Stay and Fly packages are available. Syracuse University, Destiny USA Shopping & Entertainment Center, Onondaga Lake and the Empire Expo Center- home of the New York State Fairgrounds, are close to the hotel. The nearby NBT Bank Stadium is home to the Syracuse Chiefs, the International minor league baseball affiliate of the Washington Nationals. Syracuse's Oncenter Complex, a multi-venue exhibition, convention and entertainment facility, is just minutes from this Syracuse, NY hotel. A variety of restaurants and cocktail lounges can be found in the surrounding area, including the Atrium Lounge featuring a pub menu that is located on the hotel premises. Guests can find amenities galore throughout the hotel, such as free airport transportation, free wireless high-speed Internet access, free weekday newspaper and an indoor heated pool and hot tub. Enjoy our free hot breakfast featuring eggs, sausage or bacon, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! An fitness center is located on site for convenience. Pets are welcome for a small fee. Business travelers can appreciate the hotel's computer center, fax services and on-site computer with high-speed Internet access. For special events, the hotel has over 3,000 square feet of banquet space and on-site catering staff. The ballroom accommodates up to 200 people and the meeting room accommodates up to 300 people. Banquet, conference and wedding packages are available. All rooms at this Syracuse, NY hotel come equipped with desks, hair dryers, coffee makers, irons and ironing boards. Some rooms contain multiple-line telephones, refrigerators and microwaves. The hotel provides plenty of parking for cars and tour buses. Guest laundry facilities and valet cleaning services are provided. ... more   less 

Additional Information about Comfort Inn & Suites Syracuse Airport

Address: 6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212-4261
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $130 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn & Suites Syracuse Airport 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Comfort Inn & Suites Syracuse Airport Hotel Syracuse
Comfort Inn And Suites Syracuse Airport
Comfort Inn Syracuse
Syracuse Comfort Inn
Comfort Inn North Syracuse
North Syracuse Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Syracuse Airport staff and other travellers.
5 questions
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Constableville, New York
3 months ago
Utica, NY
over a year ago

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Questions? Get answers from Comfort Inn & Suites Syracuse Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor round the back”
bmorrowyow, 15 Apr 2017 | Read review
“Very convenient if you're on the rush. Room are clean.”
96allank, 18 Feb 2017 | Read review
“If you don't want sun light to wake you up then choose a room facing the pool on second floor.”
NYKlin, 18 Jan 2017 | Read review
“Outside rooms are quieter; inside room face the pool area which means more noise, less privacy and less natural light.”
RexT, 5 Dec 2016 | Read review
“If you want some quiet and privacy, ask for a room on the outside wall. And make sure they give you a room with a decent bathroom.”
chezbro, 28 Nov 2016 | Read review
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Prices are for 1 room, 2 adults
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