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Sheraton Syracuse University Hotel & Conference Center

Booking.comUSD 191*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sheraton Syracuse University Hotel & Conference Center
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401 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Lexington, Kentucky
Reviewed 4 March 2015 via mobile

This Sheraton was probably a stylish establishment - back in the 80s or 90s. But it's now dated with chipped, dark, gloomy furniture; too few available electrical outlets for our current lives (cellphones, tablets, laptops); hair dryers from another decade; and thin towels. In this day and age with business women traveling, the Sheraton hasn't figured out that a magnifying...

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Helpful?
1Thank Soul_Encounters
New York City, New York
Reviewed 25 February 2015

I have stayed at a number of hotels in Syracuse and have not been impressed... just outdated, lacking normal amenities. I am a frequent business traveler and have stayed at other places in the past as this hotel is often sold out or significantly more expensive than others. I like the proximity to food, restaurants as its close to the...

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Helpful?
Thank SKCinNYC
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello SKCinNYC, Thank you for taking the time to share your comments regarding your stay with us. We are happy to see that you enjoyed your stay with us and that our staff was friendly and accomodating to your request. Great to see that you enjoyed our room service menu and that our location on the University was convenient for...

Cherry Hill, New Jersey
Reviewed 25 February 2015

As a graduate of Syracuse University and a frequent visitor back to campus I'm well aware of the Sheraton Syracuse University Hotel & Conference Center. Lucky for them, they're the only on-campus option and the closest to campus by several (hilly) blocks so they really have the market cornered. Lucky for them, too, because even when no sporting events or...

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Helpful?
1Thank adlaver
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello adlaver, Thank you for taking the time to share your comments regarding your stay with us. Welcome back to Syracuse, we are pleased to hear that enjoyed our hotel and that you found convenience with our location. In regards to your comments regarding our pricing, I have shared your comments with our Executive Committee. Once again we thank you,...

Reviewed 20 February 2015 via mobile

This was a pretty straightforward experience. No issues good staff clean rooms. The Sheridan is going under renovations in the lobby. The rooms are good and look a bit dated but totally sufficient. good sports bar/restaurant downstairs called Rachels. If you're there for the university or for business you will be fine.

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Helpful?
1Thank wvb4
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Bibiarena19, Thank you for taking the time to share your comments regarding your stay with us. Happy to hear that you enjoyed your time with us, and that you found our staff to be welcoming and that you were able to dine in our lounge/restaurant. We are undergoing a lobby renovation so thank you for being understanding. Once again...

Liverpool, New York
Reviewed 19 February 2015 via mobile

on the SU hill that is. almost in the SU campus and close to a lot of hub-bub! the hotel lobby is undergoing an update but the hotel is quiet, accessible, and well-appointed. And it's right on the end of world famous Marshall St.!

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1Thank tk369
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello tk369, Thank you for taking the time to share your comments regarding your stay with us. Great to hear that you enjoyed and found convenience with our hotels location on the main campus of SU. Happy to see that your stay was unphased by the lobby renovation, and that you found the hotel to be quiet and well appointed....

Northern Virginia, USA
Reviewed 6 February 2015

I've stayed in the Sheraton a few times, most recently earlier this week. To be honest, I would have stayed at a new hotel a few blocks away (which was $100 less per night), except that it was going to be 8 degrees the day I was there for a meeting, so that extra three blocks actually mattered. The lobby...

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1Thank Cranky_Traveler
Chicago, Illinois
Reviewed 26 January 2015

The staff here at the front desk really are great. Josh is exceptional. He adds a really great personal touch. I hadn't stayed here in almost 3 months. I show up and he recognizes me and calls me out by name - never had that happen before. I always feel comfortable here. The hotel lobby is going through a bit...

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1Thank Bahama_Ali
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Bahama_Ali, Thank you for taking the time to share your comments regarding your stay with us. First of all, thank you for your continued loyalty, as you had mentioned we are going through a complete lobby renovation so we appreciate your patience. Great to hear that you find the front office staff exceptional and that you enjoy our lounge...

Cresskill, New Jersey
Reviewed 12 January 2015

We consistently enjoy staying at this property. Great staff, location and vibe. Always helpful and they provide local transportation. The bar is cozy and the restaurant has good quality breakfast. Beds are comfortable and rooms are well kept.

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Helpful?
Thank Dkush1
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello DKush1, Thank you for sharing your comments regarding your time spent with us. Great to hear such positive comments and that you find the staff to be helpful, and the rooms comfortable and well kept. Good to see that you were also able to utilize our shuttle service and visit our louge Sitrus. Thank you again, and we look...

Washington, DC
Reviewed 5 January 2015

We regularly visit Syracuse since we have family in the area, and are always looking for the best accommodations. We were very happy with Sheraton and it's recently updated sleeping rooms (the lobby will be done this spring). The location is great - near the interstate and restaurants. The only negative was the restaurant and room service - just really,...

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Helpful?
Thank pbgvluv
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello pbgvluv, Thank you for taking the time to share your comments regarding your recent stay with us. Happy to hear that you found convenience with our location, and that you enjoyed your guest room. As you had mentioned we are going through a complete lobby renovation so we do appreciate your patience. In regards to your experience with the...

Ontario
Reviewed 2 January 2015

Had such a great time last year, we made the trip again. 14 of us attended the NYE festivities at the SU Sheraton. We used the pool, fitness room (one of the very best we have seen in a hotel.....very impressive), included internet WiFi, as well as the actual celebration package. Hot snacks, all drinks, Dinner, Midnight Meal and a...

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Helpful?
Thank PMDMA
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello PMDMA, Thank you for taking the time to share your comments regarding your stay with us. Great to see that you chose to celebrate the New Year with us again, and that you had a great experience. We are happy to see that you stayed an additional night, and were able to utilize the hotel features including the workout...

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11/06/2017 12/06/2017
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Near Sheraton Syracuse University Hotel & Conference Center

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 

Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210-1720
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $226 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Number of rooms: 235
Reservation Options:
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Also Known As:
Sheraton Syracuse University Hotel Syracuse
Sheraton Syracuse University Hotel And Conference Center
Syracuse Sheraton
Hotel Style:
#6 Family Hotel in Syracuse
#6 Business Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Syracuse University Hotel & Conference Center staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Syracuse University Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a higher floor, but be specific if you want a campus or city view.”
Jcatharine, 6 Apr 2017 | Read review
“801 - totally remodeled at the end of the hall.”
onthecuspnora, 23 Mar 2017 | Read review
“We stayed on the 8th floor and it was peaceful with a nice city view.”
susanw253, 17 Oct 2016 | Read review
“The excutive floor worth the upgrade”
Faten_basilos, 4 Oct 2016 | Read review
“Pay extra for the club floor well worth it !”
EJZ1, 12 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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