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Crowne Plaza Hotel

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Traveller (190)
Room & Suite (95)
Dining (10)
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Overview
  • Excellent25%
  • Very good39%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
“library lounge”(18 reviews)
“rain shower”(32 reviews)
“floor number”(14 reviews)
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (728)
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331 - 335 of 714 reviews
Reviewed 23 August 2013

I don't stay at a lot of HI properties but recently enjoyed my stay at the Crowne Plaza in downtown Syracuse. The check in was painless and my room was very nice, Just be prepared this is one of those old design round hotels so...More

Thank George W
Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 3 September 2013

Greetings George W, Thank you for your review here on TripAdvisor! Next time you visit you should head down to Armory Square, they always have something new opening down there. It is a central location for bars and restaurants! Next time you are in Syracuse,...More

Reviewed 20 August 2013

This hotel is priced well, close to shopping and downtown and university. Downtown Syracuse needs help fast, it's not very nice, I would not walk in the dark. Felt secure in the hotel. The rooms are small and compact and have been recently renovated, that...More

Thank axxiefox
Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 3 September 2013

Greetings axxiefox, Thank you for your review! I am sorry that you didn’t get the rest that you deserved while staying with us, next time let us know and we can see if we have another mattress for you. Yes breakfast always seems to be...More

Reviewed 18 August 2013

In honesty, I wanted to stay at a hotel a few blocks west, but that hotel was about $60 more than the Crowne Plaza. I had been warned that I should.be cautious about walking from the hotel to the meeting location, which was west of...More

Thank Michigan_Techie
Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 3 September 2013

Greetings Michigan_Techie, Thank you for such a nice review! I will be sure to pass along your review to our Chef. Next time you are in the area we hope to see you as we just re-did our menus in Redfields. Good to hear that...More

Reviewed 18 August 2013

A well priced hotel in Syracuse, close to the university and downtown. The walk into downtown isn't the prettiest, but it is very straightforward. Rooms are a nice size and the bathroom whilst small is well renovated. A little noisy, both from the road and...More

Thank nickybailey
Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 3 September 2013

Hello nickybailey, Thank you for staying with us and the kind review here on TripAdvisor. I am glad to hear that you enjoyed your stay with us. Next time you stay with us ask for a room facing the University and we will try get...More

Reviewed 17 August 2013

Driving up to the Crowne Plaza you wonder why on earth is this still here. The neighborhood isn't the most desireable. However the hotel is beautiful. I booked this room through Priceline and I guess I didn't do it correctly. I was given a single...More

Thank Kittymamma
Response from Kelly C, Front Office Manager at Crowne Plaza HotelResponded 3 September 2013

Greetings kittymamma, Thank you for taking time out to share your thoughts with everyone! We actually had just undergone renovations within the last two years. I am sorry that you were not greeting pleasantly while changing rooms, everyone is a real hotel guest no matter...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 120 - USD 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
Details
Price range
USD 120 - USD 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Syracuse
Room types
Non-Smoking Rooms
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Traveller (190)
Room & Suite (95)
Dining (10)
Business Centre & Event Rooms (3)
Questions & Answers
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Penny R
30 June 2017|
AnswerShow all 2 answers
Response from Penny R | Reviewed this property |
Do you know what the site is??
0
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Juliesuebrian
11 January 2017|
AnswerShow all 2 answers
Response from Joanne339 | Reviewed this property |
Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
1
Vote
jjoer13447
5 August 2016|
AnswerShow all 2 answers
Response from BarbaraandThoma... S | Reviewed this property |
Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
0
Votes
Room Tips
"Ask for a room on the 19th floor overlooking the city -- great views!"
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"High floors have a great view!"
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"the building is cylindrical: the on highway side faces away form the city and is quieter.."
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"Ask for room opposite of freeway to cut down on noise."
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