We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
08/10/2017 09/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Crowne Plaza Hotel

    701 E Genesee St, Syracuse, NY 13210-1505
    Hotel website
    Save
    Lowest prices for your stay
    08/10/2017 09/10/2017
     3 people are viewing this hotel
    USD 160*
    USD 142*
    SAVE USD 18
    USD 144*
    USD 144*
    Traveller (181)
    Room & Suite (69)
    Dining (10)
    Overview
    • Excellent24%
    • Very good39%
    • Average20%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “rain shower” (29 reviews)
    “floor number” (14 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel
    Special Offer: Book Direct and Save
    Hotel deals
    Deals
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 142
      View Deal
    • Check booking site for details
      USD 144
      View Deal
    • 1BD STUDIO ACCESSIBLE ROLL IN SHWR NOSMK
      USD 144
      View Deal
    View all 65 deals
    Write a Review
    Reviews (703)
    There are newer reviews for Crowne Plaza Hotel
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 689 reviews

    Reviewed 1 August 2017

    It's relatively centrally located- about 7 minutes to Destiny USA (also known as Carousel Mall)- not that many restaurants in the area as this is not downtown Syracuse. Nonetheless, right off the I-81. Free parking next door in a five story parking garage- definitely helps...More

    1  Thank wattsj
    Response from General M, Manager at Crowne Plaza HotelResponded 2 August 2017

    wattsj Thank you for such a detailed review. We do offer our parking garage, I just want to make sure our guests know its not always free, depending on the rate you book, and the group you are with there is typically a charge added....More

    Reviewed 31 July 2017 via mobile

    Great little hotel if you're looking to stay in Syracuse proper. The rooms all face out and have pretty great views. Rooms were of about average size however the bathrooms can be tiny, even by hotel standards. Nice walk in shower thou, with the rainfall...More

    Thank Frank A
    Response from General M, Manager at Crowne Plaza HotelResponded 1 August 2017

    Frank A Thank you for taking the time to let us know how we are doing. We are happy o hear you enjoyed our close proximity to the city. We hope if you find yourself visiting again, we have the opportunity to see you once...More

    Reviewed 30 July 2017 via mobile

    Everything in Syracuse is fairly close together, although a car is needed. The rooms are updated and were fairly nice. The elevator system has an interesting/fun mechanism, depending on your point of view. The only downside is that the parking was $15 per night -...More

    Thank ReviewerMike
    Response from General M, Manager at Crowne Plaza HotelResponded 1 August 2017

    ReviewerMike Thank you for letting us know about your stay, our guest feedback helps us gauge what we need to improve on in order to make our guests happy. I will be discussing with our management team about the parking fee, though I know we...More

    Reviewed 27 July 2017

    Best thing about the place is the bartenders. They oversell the joint but they are wonderful personalities and earned every penny. We were there during something called Nationals and the sold out room out from under us. Since Big Daddy is a member of the...More

    Thank NolaRiceakaCandy
    Response from General M, Manager at Crowne Plaza HotelResponded 28 July 2017

    NolaRiceakaCandy We appreciate you taking the time to let us know about the good and bad you experienced during your visit to our hotel. Our guest feedback helps us determine what we are doing right, and what we need to improve on. I'm sorry to...More

    Reviewed 23 July 2017 via mobile

    Hotel very easy to get to ..right off interstate 81..very easy to get back on as well. Parking garage behind hotel, $15 per night (covered garage) lobby very nice. Check in was a little slow. They. Have a new elevator system that was a little...More

    Thank malywilli
    Response from General M, Manager at Crowne Plaza HotelResponded 24 July 2017

    Malywilli Thank you for letting us know about your recent stay with us. We are glad you enjoyed yourself, and will look into the issues you mentioned with the bathroom. We hope that if you find yourself back in Syracuse, we have an opportunity to...More

    Parkview Hotel
    524 reviews
    #4 of 31 hotels in Syracuse
     
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    393 reviews
    #3 of 31 hotels in Syracuse
     
    Jefferson Clinton Hotel
    455 reviews
    #2 of 31 hotels in Syracuse
     
    Sheraton Syracuse University Hotel & Conference Center
    410 reviews
    #7 of 31 hotels in Syracuse
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 106 - USD 281 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Syracuse
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 279
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, IHG, Priceline, Travelocity, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Syracuse
    • Also Known As
    • Renaissance Syracuse ,
    • Syracuse Renaissance
    Add Photo Photos
    Traveller (181)
    Room & Suite (69)
    Dining (10)
    Hotel & Grounds (148)
    Bathroom (26)
    Business Centre & Event Rooms (4)
    Nearby
    Hotel Skyler Syracuse, Tapestry Collection by Hilton
    393 reviews
    .62 km away
     
    Parkview Hotel
    524 reviews
    .06 km away
     
    Sheraton Syracuse University Hotel & Conference Center
    410 reviews
    .96 km away
     
    Jefferson Clinton Hotel
    455 reviews
    .98 km away
     
    Nearby Restaurants
    Phoebe's Restaurant & Coffee Lounge
    138 reviews
    .36 km away
    Strong Hearts Cafe
    133 reviews
    .12 km away
    Laci's Tapas Bar
    139 reviews
    .62 km away
    Mission Restaurant
    212 reviews
    .59 km away
    Nearby Attractions
    Erie Canal Museum
    298 reviews
    .65 km away
    Museum of Science & Technology
    262 reviews
    1.10 km away
    Landmark Theatre
    133 reviews
    .87 km away
    City Market
    59 reviews
    .53 km away
    Ask a question
    Questions & Answers
    Penny R
    30 June 2017|
    AnswerShow all 2 answers
    Response from Penny R | Reviewed this property |
    Do you know what the site is??
    0
    Votes
    Juliesuebrian
    11 January 2017|
    AnswerShow all 2 answers
    Response from Joanne339 | Reviewed this property |
    Hi, I am not sure it would be best to contact the hotel. I just went there for a luncheon. So I am not sure if they are animal friendly.
    1
    Vote
    jjoer13447
    5 August 2016|
    AnswerShow all 2 answers
    Response from Thomas S | Reviewed this property |
    Sorry- I can't speak to the Executive Lounge. The hotel was undergoing some significant water main construction (the city was doing this) and there was no access to any Executive Lounge. I don't think they have one anymore.
    0
    Votes
    Room Tips
    "If you're looking for a budget hotel, you'll probably be happy. Otherwise, try a Holiday Inn Express."
    Read review
    "Room on the 10th floor only had a walk in shower, which had to be walked into to access the toilet and close..."
    Read review
    "Avoid the bartender. Very unfriendly! The hotel parking rate is overpriced. Park across the street or on the..."
    Read review
    "Rooms on the upper floors have a beautiful view"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing