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Come and experience our Comforts of Home Bedding Collection. We are the closest hotel to the airport. This quiet gorgeous hotel is not only neighboring Hancock International Airport (SYR), but also offers easy access to I-81 and I-90, which gives you convenient access to all of Syracuse...
We stayed here for one night on a road trip heading south. We found the room to be basic, but very clean and comfortable. I can imagine staying here for several nights while visiting the area, as the little kitchenette in the room would be...More
Room smelled funny.....Unable to open a window to air it out...Pretty well all 3 star hotels now have windows that can't be opened...The building code for hotels and inns should be changed.
Smell turned out to be urine in the bathroom.....Changed rooms
We/I (forgot our garment bags of “hanging clothes” and once we unpacked in Ohio, I realized my mistake.
Jake answered the phone, went upstairs, found our clothes, called me back, and then UPS’d our bag to our house.
Now that’s great service!
Thank you, again.
Having stayed here several times over the years, this Candlewood Suites continues to be a favorite place to be. The rooms are comfortable and the staff is great. The park, stay and fly is a very nice addition to the amenities offered.
Stayed for business in area. Hotel was clean and well maintained and quiet. Staff was very friendly and helpful. Rooms were comfortable and everything worked well. Hotel is located close to varied food choices and is east in and out.More
Thank Jeff D
Response from Jason M, General Manager at Candlewood Suites Syracuse AirportResponded 1 May 2018
Thank you Jeff D,
I am happy you enjoyed your stay with us and look forward to your next visit. We appreciate your nice comments as well. We hope to see you the next time you are in town. We will be happy to drive...More
Certainly anything longer than a week though you have to contact the Sales Office. That is how I negotiated my rate. The hotel is in immaculate condition, the staff is over and beyond friendly and willing to help with... More
Certainly anything longer than a week though you have to contact the Sales Office. That is how I negotiated my rate. The hotel is in immaculate condition, the staff is over and beyond friendly and willing to help with anything one may need. The hotel does not have bugs of any kind I have been staying weekly for business for several years. It sounds like you booked a room without looking into the amenities the hotel provided. If you were looking for a hotel with breakfast or a pool you should have booked one from the beginning. You are evidently capable of using a computer to write a review but not to verify your needs for a hotel stay? Your inability to use spell check is also not lost on other Trip Advisors such as myself as another point that your claims hold no water. Even misspelling the gentleman's name from Blake to Black and the hotel employee Nancy to Mancy.