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BEST WESTERN The Inn at the Fairgrounds

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BEST WESTERN The Inn at the Fairgrounds
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258 Reviews from our TripAdvisor Community

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Showing 249: English reviews
New York City, New York
Reviewed 5 days ago NEW

The hotel could use a make over and linens and towels neeed to be up graded too. Staff various from excellent to needs customer service training. Breakfast offered is very poor and was taken down early, before 9 am both days there, because lack of customers. Restaurant attached which I believe is not part of hotel is okay. It's a...

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Helpful?
Thank patrickkF5184FB
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

To patrickkF5184FB, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself who appreciate the care taken to ensure all of our guests have a great time for a great value. Thank you for the amazing review we will take...

Wilmington, United States
Reviewed 1 week ago

A little pricey, but worth it. Outstanding hotel and restaurant. Highly recommended. Clean lobby, clean rooms, comfortable beds, good hot shower. Hair dryer, coffee pot, ironing board & iron, plenty of plugs, in-room fridge. What more could you want?

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Helpful?
Thank Margert H
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear Margert H, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself who appreciate the care taken to ensure all of our guests have a great time for a great value. We appreciate our repeat guests such as yourself,...

Lancaster, United States
Reviewed 2 weeks ago

Hotel is clean and close to the State Fairgrounds where we attended a trade show. Daniella's has excellent food and the bar there is nice. This was the first time we stayed on the property but have eaten there many times. It's always on point.

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Helpful?
Thank N3741PGdavide
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

To N3741PGdavide, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself who appreciate the care taken to ensure all of our guests have a great time for a great value. We will notify the management at the restaurant of...

Texas
Reviewed 3 weeks ago

The hotel itself was not bad, but from the moment we entered the lobby until we escaped the following morning, we were bombarded by an incredibly strong smell of air freshener, like some people over-use air freshener to cover up nasty smells. It was strong, pungent, and ever-present. We ran the air conditioning unit using fan only, thinking it would...

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Helpful?
Thank WeDreamOfTravel
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

To WeDreamOfTravel, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself. We appreciate the honest review you have given us, we truthfully had switched to new fragrance company and the new smells in the room didn't have proper ventilation...

Reviewed 18 October 2016

I reported this incident on my departure but never heard back from inn staff. I came to stay for two nights. Since the housekeeping had come in while I was sleeping, I requested the lady to come later. She didn't speak English, so I called the receptionist, who said she doesn't know where housekeeping is, but will tell them to...

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Helpful?
Thank 384aakritip
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear 384aakritip, Thank you for taking the time to review our property and for staying at our hotel. We like to ensure all of our guests have a great time for a great value, and we apologize that this is not what happened for your stay. Housekeeping was notified of their errors and have been taught correctly again that every...

Rochester, NY
Reviewed 18 October 2016

I was in town for a horse show at the fairgrounds. It was nice that this was so close. Breakfast was less than average though. Coffee was good. I would recommend this motel to anyone. Very affordable.

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Helpful?
Thank aped1416
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear aped1416, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures. We like to ensure all of our guests have a great time for a great value, we are sorry you did not like the complimentary breakfast. Thank you for the review, we...

Myrtle Beach, South Carolina
Reviewed 10 October 2016

We called the hotel and made our reservation with a young lady. We told her we were seniors and she quoted the price. We agreed and made the booking. She emailed us our confirmation. When we arrived at the hotel, the manager at the desk told my husband that we were given the AAA price and INSISTED that since we...

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Helpful?
Thank eevandyke95
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear eevandyk395, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures We like to ensure all of our guests have a great time for a great value, and we apologize that this is not what happened for your stay. Thank you for the...

Reviewed 29 September 2016 via mobile

This hotel was conveniently located near downtown. The staff was friendly and very helpful. We had inadvertently booked the room for the wrong month, but the right day of he week. When we called for a shuttles is when we were told the reservation was for October and not September. They were still able to accommodate our stay. We appreciate...

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Helpful?
Thank klmoreno_00
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear KLMORENO_00, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself who appreciate the care taken to ensure all of our guests have a great time for a great value. Thank you for the amazing review, we are glad...

Budd Lake, New Jersey
Reviewed 17 September 2016

The staff are welcoming, friendly, and very helpful. The room was spotlessly clean as well as the lobby and grounds. It is close to the highway and downtown Syracuse. The breakfast was well presented and included lots of choices. We really enjoyed the make your own waffle station. It included eggs, sausage, cereal, juice, coffee, fruit, yogurt, toast/bagels, pastry. There...

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Helpful?
Thank Eileen H
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear Eileen H, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself who appreciate the care taken to ensure all of our guests have a great time for a great value. Thank you for the amazing review we will...

Falmouth, Maine
Reviewed 13 September 2016

We have stayed at the Best Western Inn at the Fairgrounds every time we visit our granddaughter, who lives in Syracuse. We have always been delighted with our stay. The Inn isn't fancy, but it is quiet, clean, and convenient. The staff is friendly and efficient. We also love the steak restaurant that is associated with the Inn. We plan...

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Helpful?
Thank Nancy W
Dhaval P, General Manager at BEST WESTERN The Inn at the Fairgrounds, responded to this review

Dear Nancy W, Thank you for reviewing our property and for staying at our hotel. We take pride in our customer service and utilize it with our everyday ventures for guests like yourself who appreciate the care taken to ensure all of our guests have a great time for a great value. Thank you for the amazing review we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN The Inn at the Fairgrounds

Address: 670 State Fair Blvd, Syracuse, NY 13209
Region: United States > New York > Finger Lakes > Syracuse
Price Range: $95 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Inn at the Fairgrounds 2.5*
Number of rooms: 47
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Also Known As:
Inn At The Fairgrounds Hotel Syracuse
Hotel Style:
#3 Best Value Hotel in Syracuse
#7 Family Hotel in Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Inn at the Fairgrounds staff and other travellers.
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Questions? Get answers from BEST WESTERN The Inn at the Fairgrounds staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to sleep, do NOT let them put you in a room near or over the restaurant / bar.”
 of 5 bubbles WeDreamOfTravel, 19 Nov 2016 | Read review
“Go early for breakfast buffet if you want to have options.”
 of 5 bubbles ITSupportGuy, 20 May 2016 | Read review
“Get a room on the opposite side of the hotel from the bar, at the back of the building.”
 of 5 bubbles ThePickledPeddler, 9 Feb 2016 | Read review
“Near state fair”
 of 5 bubbles maryrB5437UZ, 1 Sep 2015 | Read review
“rooms are clean just slow draining sinks.”
 of 5 bubbles donlin2015, 4 Jun 2015 | Read review
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