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Crowne Plaza, Suffern

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Traveller (85)
Room & Suite (72)
Dining (4)
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Overview
  • Excellent49%
  • Very good36%
  • Average9%
  • Poor2%
  • Terrible4%
Travellers talk about
“koi lounge”(7 reviews)
“front desk”(55 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
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Offers from Crowne Plaza, Suffern
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (436)
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All reviewskoi loungefront deskwoodbury commonsbreakfast buffetbusiness tripbeautiful lobbynice hotelholiday innwedding weekendlobby arearooms are modernwest pointminute drivehotel restaurantfirst floorthis past weekenda great stay
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111 - 115 of 406 reviews
Reviewed 16 March 2016 via mobile

I chose this hotel because of its proximity to the quaint town of Suffern and I was pleasantly surprised! The hotel grounds are vast, the staff courteous, the room spotless, and the housekeeping/room service staff on point! I recommend taking advantage of the low rates...More

Thank 16rositas
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 17 March 2016

Dear Valued Guest, Thank you for the 5 stars! We all appreciated it. Please come back and visit us again soon. Bob Wilson General Manager

Reviewed 11 March 2016 via mobile

This hotel is beautiful and peaceful. The check in was seamless and the lady at the desk was super nice. The atrium was beautiful with the pond and nice sitting areas. The room doors are on an inside hallway, so noise is at a minimum....More

Thank Amber S
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 14 March 2016

Dear Valued Guest, Thank you for the 4 stars! We all appreciate it. Our housekeepers are trained not to knock on a room if the "Do not disturb" sign is hanging on the outside of the door. This will be addressed with the department. Bob...More

Reviewed 10 March 2016

My daughter and I stayed here at the end of Feb with our dog who was in a show at Rockland Community College. It's right off the highway and only a few miles away from the Community College. After a 4+ hour ride, we decided...More

Thank Zil G
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 11 March 2016

Dear Zil G, Thank you for the 4 stars! We all appreciate it. I will pass your great comments onto the culinary staff. Please come back and visit us again soon. Bob Wilson General Manager

Reviewed 4 March 2016 via mobile

The hotel was nice, staff was nice. I had an interior room that faced the atrium. I heard music and sounds coming from the atrium; with the tv on, it wasn't a problem......however the 2nd night of my stay the tv didn't work, so that...More

Thank BJH82107
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 9 March 2016

Dear Valued Guest, Thank you for the 4 stars! We all appreciate it. I apologize that there was an issue with your television. We look forward to your future stays. Bob Wilson General Manager

Reviewed 28 February 2016

I am here for a dog show .Unlike most hotels that put dogs as far from the exit as possible i was placed by the back door on the first floor. The rooms are nicely insulated so there is little noise.The hotel is beautiful with...More

Thank cameshon
Response from Bob W, General Manager at Crowne Plaza, SuffernResponded 29 February 2016

Dear Valued Guest, Thank you for the 4 stars! We all appreciate it. I am pleased our engineering staff were able to fix your television. Please come back and visit us again. Bob Wilson General Manager

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Most Booked Properties in Suffern, NY
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 119 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 119 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (85)
Room & Suite (72)
Dining (4)
Business Centre & Event Rooms (10)
Questions & Answers
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carlonana
14 March 2018|
Answer
Response from choice9 | Reviewed this property |
West Nyack Car Service - Carlos at: (845) 422-0000 or 845-358-3131 it's best to text. About $110.00 including tip. The hotel may also have other recommendations.
1
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Joanna S
21 July 2017|
AnswerShow all 2 answers
Response from Leslie J | Reviewed this property |
The hotel has a shuttle service; however, I don't know all areas to which service is provided. Best bet is to call the hotel directly and inquire. Also, recommend Uber. I would not recommend car rental for driving into... More
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Joanna S
21 July 2017|
AnswerShow all 2 answers
Response from HollyY24 | Reviewed this property |
It's about 45 minutes to Manhattan; you can certainly take an Uber. Do you have the address for the Jehovah's Witness headquarters ?
0
Votes
Room Tips
"If you want a quiet room, ask for one around the outer perimeter; inner rooms face the lounge and it can be..."
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"Accessibility rooms are near the lobby, restaurant and handicapped parking area. Corridors are away from the..."
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"Get the outside rooms in the newest addition. The others face the empty lobby."
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"Do not let them put you in an interior facing room, request an outside view!"
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