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Hampton Inn & Suites Staten Island

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Hampton Inn & Suites Staten Island
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673 Reviews from our TripAdvisor Community

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Showing 663: English reviews
Massachusetts
Reviewed 5 July 2016

This Hampton Inn is clean & attractive. I was particularly impressed with the 9/11 Commemorative sculpture and piece of steel I Beam. While I'm sure or at least hope my issues were isolated, they had a significant impact on my stay. When my wife checked in the woman at the desk seemed to do her a favor. As a gold...

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Helpful?
Thank HowieW W
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear HowieW W, We apologize that you were not happy with your stay. I did speak to you as you were leaving. We did take care of your issues.

New Port Richey, United States
Reviewed 2 July 2016

We choose this location for easy access to the city by ferry without having to pay for parking and crazy traffic. We always chose Hampton Inn because of the moderate price and amenities. This hotel offers a shuttle to the ferry and once in NYC commuting is easy.

Review collected in partnership with Hampton
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Thank Amber V
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear Amber V,

Phoenix, Arizona
Reviewed 1 July 2016

The Hampton Inn in Staten Island more than exceeds expectations. The room was wonderful. The breakfast was more than expected. This is the second year we stayed her for vacation and we will be back next summer. The staff was very lovely and all the accomodations were great.

Review collected in partnership with Hampton
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Thank idressner
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review
Google Translation

Dear idressner,

New Bremen, Ohio
Reviewed 1 July 2016

This was a short distance from airport. Staff were very friendly and accommodating to early flight departures. Rooms were very spacious!!! View was average. Lobby would be great for groups to hangout and fellowship.

Review collected in partnership with Hampton
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Helpful?
Thank OhLC2016
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear OhlC2016,

Downers Grove, United States
Reviewed 1 July 2016

This hotel was clean and the breakfast was good. Our complaint is with the shuttle service. If you are going to this hotel to visit NYC, be advised that it is not close to any attractions other than Staten Island. The shuttle service is not reliable and the staff can only recommend a taxi. If you are passing through the...

Review collected in partnership with Hampton
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Helpful?
Thank Christina S
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear Christina S, Thank you for your comments about our hotel. We apologize that the shuttle was not available. it is based on reservations and availability. Please visit with us again if you are in our area.

SIMI VALLEY, United States
Reviewed 30 June 2016

I would rate this hotel an 8, 10 being the best. Breakfast is great! The hotel provides shuttles via reservation to the SI ferry and the driver was wonderful. Most of the staff was helpful. I would not hesitate to stay here again!

Review collected in partnership with Hampton
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Thank Marie F
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review
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Dear Marie F,

pa
Reviewed 28 June 2016

Hotel is very nice. Friendly staff. Good breakfast. Rooms are very small and elevators are very, very slow. Real this on reviews before we booked so it's been a constant issue. I realize that space is limited, but a little more moving around room would have been nice. Would still stay here again.

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Helpful?
Thank steelers60
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear steelers60, Thank you for your comments about our hotel. We apologize that you found our rooms to be small. We also had an issue with our elevator that has since been fixed. We want you to feel like you are at home here with us. Please visit us again.

Brooklyn, New York
Reviewed 27 June 2016

Stayed here overnight with my daughter. Wish the pool had longer hours. We were very disappointed that we didn't get to swim 😭. Other than that, room was clean, bed comfy and fresh, ripe fruit at breakfast was a plus!

Review collected in partnership with Hampton
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Thank Brooklynmomof3
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear Brooklynmomof3, We apologize that you didn't have an opportunity to use the pool.

Suwanee, Georgia
Reviewed 26 June 2016

I have a wonderful stay. Room was more than I had expected, people who travel to this hotel are friendly and room was clean daily. Excellent staff. Overall my family had no complaints or issues we enjoyed our stay!!

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Thank jj4252016
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review
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Dear jj4252016,

BENNINGTON
Reviewed 20 June 2016

Arrived late evening. Was able to go next door for a relaxing drink after driving from Vermont. Must say, the bed is the most comfortable, felt like I was sleeping on a cloud. Complimentary breakfast was good. Easy check in and check out. Highly recommend. Thanks

Review collected in partnership with Hampton
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Helpful?
Thank Barbara C
Robin W, General Manager at Hampton Inn & Suites Staten Island, responded to this review

Dear Barbara C, Thank you for your comments about our hotel. We are delighted that you enjoyed your stay with us. We want you to feel like you are at home. Please visit with us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
A shuttle is provided through the Hilton Garden Inn across the parking lot from Hampton Inn & Suites property. Please contact hotel directly in advance to confirm pick up and drop off. New York State Law prohibits the use of a commercially operated pool without a contracted life guard present. This stipulates our pool hours. Monday through Friday 5pm-10pm and Saturday and Sunday 9am-8pm, (accommodations for pool are set at the Hilton Garden Inn across the parking lot while our pool is closed or blocked off due to pool parties.) ... more   less 

Additional Information about Hampton Inn & Suites Staten Island

Address: 1120 South Ave, Staten Island, NY 10314-3410
Region: United States > New York > Staten Island
Price Range: $188 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Staten Island 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hampton Inn And Suites Staten Island
Hampton Inn & Suites Staten Island Hotel Staten Island
Hampton Inn Staten Island
Staten Island Hampton Inn
Hampton Inn & Suites Staten Island New York
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Staten Island staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Staten Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It might be helpful to ask for a room facing the parking lot. Mine was a bit noisy since it faced the highway”
 of 5 bubbles travelinrose31, 18 Jan 2017 | Read review
“higher floors are less prone to parking lot noise. Large suites are VERY large with plenty of space.”
 of 5 bubbles TravelerAtTimes, 12 Dec 2016 | Read review
“suites are bigger”
 of 5 bubbles 438trisha, 1 Nov 2016 | Read review
“Stay on the front side as it may be little quietler.”
 of 5 bubbles onthegoVictor_NY, 1 Nov 2016 | Read review
“Would choose upper floor next time.”
 of 5 bubbles Chazyman, 27 Oct 2016 | Read review
5 of 5