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Hilton Garden Inn New York/Staten Island

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Hilton Garden Inn New York\/Staten Island
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1,023 Reviews from our TripAdvisor Community

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Showing 1,007: English reviews
Virginia Beach, Virginia
Reviewed 3 days ago NEW

I had a fantastic stay for a business trip. The restaurant & bar were excellent with great food & the atmosphere was pleasant. The equipment in the fitness center was good quality and had a nice variety of machines and weights.

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Thank russells122
Las Vegas, Nevada
HOTEL’S FAVOURITE REVIEW
Reviewed 10 September 2016

As always when visiting New York my wife and I stay at our home away from home 'The Hilton Garden' On Staten Island.. As always this establishment is welcoming, clean, the food is very good the free shuttle to the Staten Island ferry is perfect.. The staff is always welcoming helpful and understanding!

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Helpful?
Thank Cherie718
About Hotel's Favourite Review
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Cherie718, Thank you for you wonderful and glowing review! We are so happy to hear that we are your home away from home for you and your wife. We can't wait until the next time you are here with us.

Reviewed 5 days ago NEW

We had an overall great experience. Our upgrade to the King Suite really made for an enjoyable stay and gave us plenty of room to be comfortable and host family for the afternoon. Everything was clean and the staff was very pleasant.

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Thank CALreview
Chicago, Illinois
Reviewed 1 week ago NEW

I stayed at this hotel for one night and had a wonderful stay! The staff was really nice and my room was clean and super comfortable. I attended an event held at the hotel's ballroom and the staff was really friendly and helpful.The ballroom was spacious and beautiful as well, a perfect place to hold any type of event. I...

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Thank depechegirl02
Bedford Hills, New York
Reviewed 1 week ago NEW

Every staff member is so accommodating. The rooms are clean, the food was delicious and everyone is so helpful. We stayed over, along with many guests, for our wedding and we are still in awe about how amazing the hotel experience was. Everyone we encountered was nice and we feel as though we have more family members now.

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Thank QtD13
Holbrook, United States
Reviewed 1 week ago NEW

This hotel wrote the book when it comes to customer service. Anyone who works in customer service or the hotel industry should stay at this hotel at least once so as to experience what true customer service is all about. Each guests who visits the hotel is welcomed on TV with a personal tour from the owners of this facility....

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Thank Charles P
Leeds, United Kingdom
Reviewed 1 week ago NEW

We are a little biased towards this hotel as we have now stayed on several occasions. We keep going back as the staff are the key asset of this hotel. Always friendly, always happy to help. The rooms are a nice size, the breakfasts are good and the shuttle to the ferry is free. If you are staying or just...

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Thank CarlMarx
Staten Island
Reviewed 1 week ago

Hotel is nice . I had a junior suite which was very spacious . The room had a shower for two which was very nice . Flat screen tv, a work station . The bed was very comfy. Nice sheets and pillows. Good view

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Thank zakiyae2017
Kimberly P, Front Office Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear zakiyae2017, Thank you for your wonderful review. We are so happy to hear that you enjoyed your stay with us in our king junior suite. We hope to have you stay with us again soon.

Pompton Lakes, New Jersey
Reviewed 1 week ago

We chose the Hilton because of the previous reviews and the Hilton name. We were not disappointed in the hotel. Everyone was extremely accommodating. Our room was clean and was equipt with everything we needed. Disappointed that breakfast wasn't included. However, the hotel restaurant was wonderful for breakfast, although a little pricey. Lunch was delicious. Overall, it was a good...

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Helpful?
Thank linvin664
Kimberly P, Front Office Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear linvin664, Thank you for the wonderful review! We are so happy to hear that you enjoyed your stay with us and that you are loyal to the Hilton brand name. We do apologize to hear about you being disappointed in breakfast not being included. We hope to have you stay with us again soon.

Asbury Park, United States
Reviewed 1 week ago

Highly recommend this Hotel to anyone staying in Staten Island or lower Manhattan!! Great service and the Staff is outstanding! The restaurant, bar and lounge are great and the Hotel provides free shuttle to the Staten Island Ferry into Manhattan.

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Helpful?
Thank Joseph M
Kimberly P, Front Office Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Joseph M, Thank you for the wonderful review! We are so happy to hear that you enjoyed your stay with us and were able to use the shuttle as well. We hope to have you stay with us again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Garden Inn New York/Staten Island

Address: 1100 South Avenue, Staten Island, NY 10314
Region: United States > New York > Staten Island
Price Range: $174 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/Staten Island 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Hilton Garden Inn New York/Staten Island Hotel Staten Island
Hilton Staten Island
Staten Island Hilton Garden Inn
New York City Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Staten Island staff and other travellers.
25 questions
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Questions? Get answers from Hilton Garden Inn New York/Staten Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Room are good”
 of 5 bubbles charlesp368, 15 Jan 2017 | Read review
“Front of the hotel is the quietest”
 of 5 bubbles CarlMarx, 15 Jan 2017 | Read review
“If you like quiet, try room 641.”
 of 5 bubbles airpizz6, 18 Dec 2016 | Read review
“Room 601 is directly below the loud venue - suggest a lower floor or someone else on the floor”
 of 5 bubbles coastalsuz, 7 Nov 2016 | Read review
“Make sure you are in a quiet room”
 of 5 bubbles mrush90677, 1 Nov 2016 | Read review
5 of 5
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