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Hilton Garden Inn New York/Staten Island

GardenInn.comUSD 174*
View Deal
Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 208*
USD 174*
USD 208*
USD 174*
USD 208*
USD 174*
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Hilton Garden Inn New York\/Staten Island
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1,084 Reviews from our TripAdvisor Community

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Showing 1,066: English reviews
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Staten Island, New York
Reviewed 2 days ago NEW

Front desk woman made rude comment based on an assumption she had and wall had writing on it. Bulb in lamp flickered and bathroom fan didnt work It happened to be our wedding night and was just disappointed

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank 718couple
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017 via mobile

First let me start off by saying i am a platinum elite for life with Marriott and a Hilton Diamond . Obviously i would like to think i am familiar with great and poor customer service. Hotel was very busy with multiple events coming and going. The front desk staff Robert and Nancy kept calm cool and did their thing....

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Helpful?
Thank jeff r
About Hotel's Favourite Review
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear jeff r, Thank you letting me know that Robert and especially Nancy treated you well. I will be sure to let them know. They will be ecstatic to hear this. We are very happy that you were completely satisfied with your stay. We look forward to seeing you again in the future. Thank you.

Reviewed 2 days ago NEW

I stayed here for about 4 months for a work related stay. A plus is that they have HBO, HBO2, pool, work out facilities, Keurig, used the shuttle to go to the airport and also back to to the hotel. it was good service. Some of the places where it was sub par was, a hit or miss with some...

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Helpful?
Thank Peter J
Portland, Oregon
Reviewed 3 days ago NEW

First of all, take the (free!) Staten Island Ferry over to the island, a great experience everyone should do at least once. The Hilton Garden Inn folk will pick you up (free!) and take you to their nice, clean, friendly and accommodating hotel where you can have a really fabulous meal at Lorenzo's Restaurant/Bar/Cabaret. If you're fortunate, Richard and Lois...

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Helpful?
Thank DSchuurm22
Naples
Reviewed 4 days ago NEW

This is a very nice hotel for a visit or to hold an event as it has several accommodations for parties. two Bars maybe 3. service was prompt. Rooms were clean and neat, a little small as we were a family of 4. centrally located to the highway and close to stores malls and restaurants.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank L3885QGcarolp
Kingston, New York
Reviewed 4 days ago NEW

Never disappoints. Hotel is stylish, has a lovely restaurant and meeting rooms, great breakfast, and wonderfully attentive staff. A pleasure to stay here when I'm doing business in the area and need to stay locally.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank NYCborne
Los Angeles, California
Reviewed 4 days ago NEW

This property is under significant construction with plenty of noise. The bar seen adjacent to the lobby is unbelievably loud; it was difficult to check in. The restaurant staff is a mix of great service and very surly service. It feels like a third world experience.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mel M
Hollywood, Fl
Reviewed 5 days ago NEW

Traveled to NY with my husband to spend Easter with my family in Bay Ridge. Your hotel was perfect in every way. We enjoyed two lovely dinners in your restaurant enjoying the piano player so much. Will definitely return

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sharon G
Wynnewood, Pennsylvania
Reviewed 1 week ago

Older facilities in hotel, rooms and fitness facility poorly maintained. There were several excellent staff and hospitality at all times was very well supported and communicated. in the hotel rooms, painting, new bathrooms, updated room technology, power is required.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Al V
Kimberly P, Manager at Hilton Garden Inn New York/Staten Island, responded to this review

Dear Al V, Thank you for letting us know that the rooms, hotel and fitness facility is poorly maintained. I will be addressing this with the proper managers. I am to hear that the staff was treated you well during your stay. We appreciate your feedback.

Clovis, California
Reviewed 1 week ago

If you want a quiet hotel with great service at a good price... stay here instead of somewhere noisy and expensive in NYC. The rooms are nice and quiet. The front desk folks are VERY helpful. They offer FREE shuttle service to/from Newark Airport AND the Staten Island Ferry (the ferry is free too). The hotel restaurant (Lorenzo's) offers a...

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Helpful?
Thank Doug-of-Clovis

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Garden Inn New York/Staten Island

Address: 1100 South Avenue, Staten Island, NY 10314
Region: United States > New York > Staten Island
Price Range: $199 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/Staten Island 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Hilton Garden Inn New York/Staten Island Hotel Staten Island
Hilton Staten Island
Staten Island Hilton Garden Inn
New York City Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Staten Island staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New York/Staten Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a ballroom that hosts events, such as a 50th class reunion the night we were there.”
107jeffm, 3 Apr 2017 | Read review
“All Room are good”
charlesp368, 15 Jan 2017 | Read review
“Front of the hotel is the quietest”
CarlMarx, 15 Jan 2017 | Read review
“If you like quiet, try room 641.”
airpizz6, 18 Dec 2016 | Read review
“Room 601 is directly below the loud venue - suggest a lower floor or someone else on the floor”
coastalsuz, 7 Nov 2016 | Read review
5 of 5
GardenInn.com
USD 174* /night
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Booking.comUSD 174
Expedia.comUSD 174
HotelQuicklyUSD 208
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Prices are for 1 room, 2 adults
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