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Hilton Garden Inn Saratoga Springs

Orbitz.comUSD 161*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 168*
USD 161*
USD 168*
USD 161*
USD 168*
USD 161*
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Hilton Garden Inn Saratoga Springs
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652 Reviews from our TripAdvisor Community

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Showing 648: English reviews
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Pine Bush, New York
Reviewed 4 days ago NEW

No military discount Breakfast not included Internet connection was terrible, kept dropping I travel a lot for business and leisure and generally stay in this hotel plus one other. This hotel was very nice in decor staff was friendly rooms nice and clean beds comfortable but the amenities were lacking.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Natalie T
Management response:

Dear Natalie T, Thank you for your feedback following your recent stay. Thank you for your kind words regarding our service but sorry to hear you did not find value in our cooked to order breakfast offering. We hope you give us another opportunity in the future to provide you with a great experience when you are in the area....

New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

The HGI was located at the edge of Saratoga 's downtown main drag which is both good and bad. Good because it was quiet but bad in that you cannot easily walk into town. The property is very nice, rooms are great as is the lobby. Happy hour is a must. The staff could not have been friendlier. I would...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robocopct
About Hotel's Favourite Review
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review. We...

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

It's clean, the staff is very pleasant, room service is open until 10pm. In short, it is adequate. But it isn't cheap, or even moderately priced. In a tiny town you should get a lot more for the money.

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Helpful?
Thank bzmd53
Management response:

Dear bzmd53, Thank you for your recognizing our staff for providing the great service we pride ourselves on. Please reach out to us directly before planning your next trip and we can attempt to find some periods where the rates might be more favorable as these fluctuate based on our demand.

Calgary
Reviewed 1 week ago via mobile

Great hotel, great people, great food! We really enjoyed our time at Saratoga Springs Hilton Garden Inn. The staff were very professional and friendly, our hotel room was beautifully clean and comfortable and the food was extraordinary. I would most definitely stay there again if we get the chance to go back to Saratoga Springs.

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Helpful?
Thank protype9
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

It makes our day to hear that we excelled your expectations of cleanliness during your stay! Thank you so much for your five star review, and we look forward to welcoming you back on your next visit.

Reviewed 2 weeks ago

Absolutely amazing place! The pricing is extremely fair, the facilities are updated and extremely clean, the staff is incredibly friendly, and the location is great. The room was larger than expected and overall loved the stay. Definitely recommend!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank manofsteel2017
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We would love to see you again soon.

Galway, New York
Reviewed 3 weeks ago

We had a conference at the City Center which is attached to the Hilton - they provided us with a continental breakfast -which had bagels danish fruit yogurts juices and coffee for lunch they had a Buffet with brisket bar-a-que chicken -potatoe salad greens salad -veggie burgers-corn bread and apple pie -all really good. The conference room very large -good...

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Helpful?
Thank Lori A
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Lori, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your visit with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Plattsburgh
Reviewed 4 weeks ago

Excellent, attentive staff. I received a warm greeting, quick check in and cold bottles of water as expected when a member of Hilton Honors. Loved the new decor and remodel since my last visit. Disappointed breakfast is not included in price as other Hilton properties provide it for free.

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Helpful?
Thank Tina S
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Tina, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!

Boston, Massachusetts
Reviewed 4 weeks ago

My stay at The Hilton Garden inn in Saratoga springs was enjoyable. The room was very clean, staff were very friendly and attentive, the hotel is walking distance to shops and restaurants. The hotel also has small cozy bar in the lobby if you don't want to go out in town. Food is very good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dee j
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

We are delighted to hear your wonderful comments with regards to our staff! We will continue to work every day to ensure next time you stay with us you'll have a 5 star experience! We look forward to seeing you again soon!

Florence, Italy
Reviewed 4 weeks ago

I can't believe what beautiful Lobby I walked into to check in to!Took my breathe away. But then as I walked in closer I guess the housekeeping crew were having a meeting with a front housekeeper or manager and boy. No-one greeted me, said hello. Yes I understand it was a meeting but I'm a guest I expect attention. Looks...

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Helpful?
Thank Berthaxx
Management response:

Dear Berthaxx thank you for your feedback. Please accept my sincerest apologize for not providing you the warm welcome all our guests should expect. Please reach out to me directly upon your next visit as I would love to personally welcome you and make sure we go above and beyond for you.

Biloxi, United States
Reviewed 19 April 2017

We planned a quick trip to visit family and was very happy we chose the Hilton Garden Inn Saratoga Springs. Staff was exceptional, internet great, business facilities good, and quick response to requests.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 180donnav
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Saratoga Springs area.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 

Additional Information about Hilton Garden Inn Saratoga Springs

Address: 125 South Broadway, Saratoga Springs, NY 12866-4532
Region: United States > New York > Saratoga Springs
Price Range: $198 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Orbitz, Hilton Hotels Direct, Travelocity, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Saratoga Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Saratoga Springs staff and other travellers.
11 questions
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Phoenixville, Pennsylvania
Pipersville, Pennsylvania
over a year ago
New York City, New York
6 months ago
NY
10 months ago
boston
10 months ago

See all questions (11)

Questions? Get answers from Hilton Garden Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King size on 2nd floor was beautiful and comfortable.”
579tinas, 26 Apr 2017 | Read review
“choose a room on the floorth floor”
Berthaxx, 24 Apr 2017 | Read review
“Avoid construction areas in winter-spring 2017”
Glenntherestranteur, 1 Mar 2017 | Read review
“Our room was on the backside of the hotel away from the main road.”
Celaluna, 1 Mar 2017 | Read review
“We always choose 1st or 2nd floor.”
donv379, 13 Feb 2017 | Read review
5 of 5
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USD 161* /night
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TravelocityUSD 161
getaroom.comUSD 168
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*Disclaimer
Prices are for 1 room, 2 adults
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