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Hilton Garden Inn Saratoga Springs

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Hilton Garden Inn Saratoga Springs
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626 Reviews from our TripAdvisor Community

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Showing 622: English reviews
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Long Lake, New York
Reviewed yesterday NEW

adequate, no problems bed and room and bathroom OK did get free breakfast - diamond hhonors members need to sign up (apparently) property set back a little bit from the road not first choice in Saratoga, but would stay again

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Thank explorer133
Andover, New Hampshire
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

As usual the Hilton Garden Inn was spectacular, Great room, great price and awesome staff , we always walk to downtown chowderfest activities and this year as in all past 10+ we had the time of our lives! Will be back next year!!!

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Thank Don V
About Hotel's Favourite Review
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Hilton Garden Inn Saratoga Springs! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent...

Reviewed 1 week ago

Great/quite stay along main street in saratoga. Wonderful staff and tidy rooms. If you have a street view room, you can see the turkey trop happening on thanksgiving day! In house restaurant is wonderful also!

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Helpful?
Thank Caitlin O
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Dear Caitlin. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Saratoga Springs area.

New York City, New York
Reviewed 4 weeks ago

Checked into room, the ceiling is literally shaking and pieces are falling onto the floor. The cabinet door fell off after a bout of intense construction hammering. Called front desk, said nothing could be done, asked for rate reduction - offered me breakfast coupon (breakfast is complimentary). Construction continued through the weekend, 7am to 6pm. Tried to lay down and...

Review collected in partnership with Hilton Garden Inn
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1Thank SunPark049
Management response:

Dear SunPark049, Thank you for providing us with your candid feedback. As you mentioned, we are currently in the process of updating all of our guest rooms and we recognize this can cause some occasional disruptions despite our best efforts to minimize this. While there can always be an issue, it is how we respond that can often make the...

Catskill, New York
Reviewed 11 January 2017

Everyone who works there is awesome! They are super nice and friendly. I love happy people! The rooms are nice and clean. They were updating somethings at my most recent stay, which I'm sure will be lovely.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Theresa V
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Saratoga Springs area.

Reviewed 5 January 2017

Had a great experience. The hotel is clean, the staff was amazingly friendly. They made sure all of our needs were taken care of. Snacks and coffee were always available. The pool and hot tub were clean, warm and a pure delight.

Review collected in partnership with Hilton Garden Inn
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Thank johnmichaelc2017
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Thank you for taking time to share such wonderful feedback from your recent stay. Service is the core of everything we do here and I thank you for taking the time to thank our staff for the level of service they provided you. I'm so glad to read you enjoyed your stay and welcome you back soon!

Boston
Reviewed 18 December 2016

My expectations were low for an overnight stay but I can't say enough about the warm, friendly service. Our bags were quickly unloaded from the bus. Reception desk staff always had a greeting and were very helpful. Rooms were big and had all necessary amenities Breakfast was disappointing. It could have used some sweet pastry in addition to the usual...

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Helpful?
Thank drregina
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Drregina, Thank you so much for leaving this detailed review. Learning how we can better improve our guest experience is invaluable to us. I will make sure to pass on your kind words to our staff. We look forward to the opportunity to welcome you back again soon and giving you a five star stay.

Albany
Reviewed 6 December 2016

My husband and I booked a hotel block for our wedding this past weekend. Everything was amazing, from the easy checkin process to rehearsal dinner space, bridal suite setup, photography and brunch. :)

Review collected in partnership with Hilton Garden Inn
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Thank Halvoraman
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Hello Halvoraman, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

Fitchburg, Massachusetts
Reviewed 4 December 2016 via mobile

Typical Hilton. Everything was in order. Entire hotel was nice, clean and accessible. What made this Hilton stand out was the staff. Everyone we encountered, from the desk to housekeeping, was very pleasant and accommodating. We have stayed in several places in Saratoga, but the staff earned a return visit from us.

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1Thank upsglenn88
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Upsglenn88, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Reviewed 3 December 2016 via mobile

The hotel staff is friendly, helpful and professional. The Chef, wish I had grabbed his name, was amazing. I have some food sensitivities and he was able to ensure I had breakfast free of a few items that impact me. He was training a new guy too, and the new guy the 2nd Morning knew exactly what I needed. That's...

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Helpful?
Thank Kelley M
General M, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review

Kelley M, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 

Additional Information about Hilton Garden Inn Saratoga Springs

Address: 125 South Broadway, Saratoga Springs, NY 12866
Region: United States > New York > Saratoga Springs
Price Range: $184 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Orbitz and Travelocity so you can book your Hilton Garden Inn Saratoga Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Saratoga Springs staff and other travellers.
11 questions
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Phoenixville, Pennsylvania
Pipersville, Pennsylvania
over a year ago
New York City, New York
3 months ago
NY
7 months ago
boston
7 months ago

See all questions (11)

Questions? Get answers from Hilton Garden Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always choose 1st or 2nd floor.”
 of 5 bubbles donv379, 13 Feb 2017 | Read review
“We liked out lower level foor”
 of 5 bubbles drregina, 17 Dec 2016 | Read review
“R00m 1 and 2 is good.”
 of 5 bubbles rayinpv, 16 Aug 2016 | Read review
“Pool is on first floor and there is strong smell of chlorine.”
 of 5 bubbles dinnervt11, 3 Aug 2016 | Read review
“it is a great property for family's with a pool and out of the main downtown area that can be loud on the weekends.”
 of 5 bubbles 483KathyB483, 25 Jul 2016 | Read review
5 of 5