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Holiday Inn Saratoga Springs

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490 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Saratoga Springs
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Showing 487: English reviews
Oxnard, California
1 review
Reviewed 13 May 2015

The rooms are clean and nicely decorated, and the beds are very comfortable. The staff are very friendly and helpful, and they made me feel like a valued guest. The location is perfect, and the shuttle service the hotel provides is an added bonus.

Helpful?
Thank gramof11
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thanks for sharing. Our staff is one of the best attributes about our hotel. We are always getting great comments. Just a side note, our staff has over 1000 combined years of service in the hospitality industry. We are a very eager and knowledgeable bunch. I will make sure I share your comments with them all at our next meeting.... More 

Troy, New York
1 review
Reviewed 13 May 2015

i am thrilled every year to visit for our friends christmas time together. our suite is luxurious with the comfiest of bedding & plenty of room for us all! excellent martinis at bookmakers then the free shuttle bus to enjoy the great spots in the city! works perfectly!

Helpful?
Thank barbara h
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Christmas time is a great time to visit the hotel and our lovely city. The time and care taken into decorating for the holidays always puts us all in a festive mood. Not to mention the great Christmas shopping just steps from our door! More 

albany, ny
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 May 2015

I have been staying at this hotel at least once a year and never leave disappointed. The service, decor, location, and amenities all provide for a pleasant and enjoyable experience. The shuttle service that is available is an extra plus and allows the the opportunity to enjoy downtown without the worry of driving. With so many options for lodging in... More 

Helpful?
Thank menandsguy
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

southtroygirl@yahoo.com
Level Contributor
3 reviews
Reviewed 13 May 2015

From the moment you walk through their doors you are treated as their guest. The staff is friendly,efficient,and are eager to make your stay the best.The hotel is decorated beautifully as well as the guest rooms.Our room was immaculate and comfortable.We can't wait to return for our annual visit to beautiful Saratoga.

Helpful?
Thank geeko_7
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thanks so much for the great review. I will share your great feedback with our staff More 

Wilton, New York
2 reviews
Reviewed 13 May 2015

Event for charity held in ballroom and hotel room rented. Staff was extremely efficient and pleasant to work with! Booked next year's event right away!! Food was great and we received many positive comments on the entire event.

Helpful?
Thank jan p
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Glad that you enjoyed your event at our hotel. Our ballroom is very popular for all kinds of events like banquets, weddings, fundraisers you name it. Thanks for sharing More 

Stillwater, New York
1 review
Reviewed 12 May 2015

Our group had a charity event called the SARATOGA Mom Prom on April 18, 2015 at the Saratoga Holiday Inn. Over 300 women attended this 4 hour event. Julie Tierney was our "guide" through the whole process and accommodated every request we had...always with a smile. The staff setting up for the event was also totally accommodating and continued throughout... More 

Helpful?
Thank Susan I
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

We have gotten so many great responses about this event. I am so glad you enjoyed your evening with us. More 

Saratoga Springs, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2015

Oh What a Night!! The third annual Saratoga Mom Prom was a smashing success in large part to the excellent attention to detail shown by every single person at the Saratoga Holiday Inn, from Julie and Lee who coordinated and planned the event with our committee, to the chefs and wait staff who cared for our guests as if they... More 

Helpful?
Thank Gail V
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for your great comments. I will certainly share your comments with our staff. The Mom Prom is a great cause and has become a very popular event. So glad you enjoyed it. More 

New York City, New York
2 reviews
Reviewed 12 May 2015

Excellent location in walking distance of the main town & racetrack. It is right next to a historic park...you can walk through it on your way to the famous Saratoga Springs recetrack. I was in charge of an educational event for 180 people. We were delighted with the courteous service, adaptability of the staff to assist us in coordinating all... More 

Helpful?
Thank 676happytraveler
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for sharing your experience at our hotel. I will be sure to let Vickie know about your great comments on your conference and your compliments on the service you received More 

New York City
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 May 2015

This hotel is a bit dated, but I guess we all are. The rooms were very comfortable, beds comfy, and the staff was extremely helpful and courteous. This was a business conference at the hotel. The meeting rooms were well laid out - and the technology included all that we needed. If I were just rating the facility, I'd probably... More 

Helpful?
Thank NYCtraveller13
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you for your comments about our staff. I will be sure to let them know. More 

Carmel, New York
2 reviews
Reviewed 30 April 2015

People need to stay here when in Saratoga Springs! Not only is it a great place but the staff is AMAZING and FRIENDLY. I stay here 3 days a week for over 3 months now and I am greeted with a smile EVERY time I get there. The Front end staff to the Cleaning staff and the restaurant staff to... More 

Helpful?
Thank Jerry D
Cathy F, Front Office Manager at Holiday Inn Saratoga Springs, responded to this review

Thank you Jerry! We look forward to your visits each week, and I will share your comments with our staff. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Take a video tour of our hotel. The Holiday Inn Hotel Saratoga Springs is a full service hotel & conference center located in the historic downtown district of Saratoga Springs, a short walk to shopping, great restaurants & entertaining nightspots. We are close to all major attractions and within walking distance to the historic Saratoga Race Course and the Canfield Casino, Saratoga Spring's most popular wedding venue. Bookmakers Restaurant and Lounge serves breakfast, lunch and dinner and offers American cuisine as well as light offerings. Breakfast buffets are available during the summer months, on Sundays & Holidays. Banquet and meeting accommodations are offered for groups of 10 to 800 people in 6 spacious rooms. The historic Congress Park adjoins to the hotel property... ask about a park side room. Our indoor pool and heated outdoor pool complex is a popular favorite for families and sunbathers. Keep fit in our 24-hour exercise facility. Free high-speed internet access and Wi-Fi is available in guest rooms, Bookmakers Restaurant, all meeting rooms and even the pool areas! Our 24-hour business service center is open for coping, faxing, internet use and all business needs! We offer free courtesy van service within 5 miles of the hotel to our convention center, area businesses & attractions and the Saratoga Amtrak/Bus Station. Enjoy seasonal dining on our Broadway patio complete with firepit. ... more   less 

Additional Information about Holiday Inn Saratoga Springs

Address: 232 Broadway, Rt. 9, Saratoga Springs, NY 12866
Region: United States > New York > Saratoga Springs
Price Range: $178 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Saratoga Springs 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Holiday Inn Saratoga Springs Hotel Saratoga Springs
Saratoga Springs Holiday Inn
Hotel Style:
#4 Business Hotel in Saratoga Springs
#4 Green Hotel in Saratoga Springs
#9 Romantic Hotel in Saratoga Springs
#10 Family Hotel in Saratoga Springs
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Saratoga Springs staff and other travellers.
6 questions
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Hamlin, New York
1nd1ana
over a year ago
over a year ago

See all questions (6)

Questions? Get answers from Holiday Inn Saratoga Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor was very quiet”
 of 5 bubbles stormcloud187, 12 Nov 2016 | Read review
“Way from elevator”
 of 5 bubbles 968mmac, 25 Oct 2016 | Read review
“we ended up eating breakfast on the patio and it was perfect!”
 of 5 bubbles janemc02, 12 Oct 2016 | Read review
“This is a pet friendly hotel. Rooms by the pool are lit up by a security light.”
 of 5 bubbles theguyonthenexttable, 16 Sep 2016 | Read review
“We had a first floor KIng room overlooking the pool, although hallway is well traveled, we didn't here anything in the room.”
 of 5 bubbles kathleen413, 11 Aug 2016 | Read review
5 of 5
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