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Holiday Inn Express & Suites Salamanca

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176 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Central New York State
Level Contributor
178 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 week ago via mobile

We think Holiday Inn Express is a very good chain and we've only recently started appreciating it. Traveling with a dog reduces our choices, but the HIE in Salamanca was a very good place to stay. Our room was spacious and clean. We had a king bed and a love seat size sofa. Plenty of room for us and the... More 

Helpful?
Thank JudyFromUpstateNY
Ruth Ann Z, Manager at Holiday Inn Express & Suites Salamanca, responded to this review

Judy, we are delighted that we were here for your recent stay. We do our best everyday to have every thing you need to enjoy your time with us. It seems you did enjoy and so did your pet! We would hope that you would come to stay with us again in the future but until that time, please take... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Great room, breakfast buffet and close proximity to the Casino. The only reason I held back on a fabulous review our first night the pool area was warm and inviting and the second the room where the pool was located was absolutely freezing. No idea what happened.

Helpful?
Thank MPDominick
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this review

Yikes! Our Dectron that keeps the room warm, decided it needed some new parts. The parts have been received and it is back to being warm and inviting. That Murphy's Law got us while you were here, but no worries moving forward. We would hope that you would come stay again and until then, Please take care. Stay Smart-Stay with... More 

Rodney, Canada
Level Contributor
274 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 weeks ago

The Holiday Inn Express & Suites Salamanca is a very clean and newly updated Hotel that is comfortable and pleasant to stay at. The beds and pillows were great and the staff at the front desk were pleasant

Helpful?
Thank TheBugGuy
Ruth Ann Z, Manager at Holiday Inn Express & Suites Salamanca, responded to this review

TheBugGuy, we were delighted to have you stay with us and we hope that you will find our doors open every time you come our way. Please take care and Stay Smart-Stay with us again and again. The Holiday Inn Express Team Salamanca NY More 

Perry, Ohio
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 October 2016 via mobile

Very clean, quiet hotel! Location is great for casino and parks. Breakfast was very good, especially warm cinnamon rolls. What a nice homey touch. Staff was very friendly and welcoming. Working in customer service, I appreciated that everyone staff member I passed said hello or good morning and they all seemed very genuine. As stated in a previous review water... More 

Helpful?
Thank llutes1
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this review

Thank you, llutes1, for your review. We are delighted you enjoyed your stay and look forward to seeing you again in the future. Yes, our water issue is fixed. We had ordered a new hot water tank and it seems it took too long to get to us but we have lots of hot water now! Thank you for your... More 

Buffalo, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 October 2016

Arrived Friday for October fest. Very friendly staff, awesome room and breakfast. Shuttle very convenient to seneca Allegany casino and Ellicottville. This was my 2nd time staying at this hotel and both times were great experiences. I highly recommend this hotel. Indoor pool, fitness center. Very clean rooms.

Helpful?
Thank Joyce H
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this review

It was our pleasure to have you as our guests, Joyce H. We can tell that you had a fabulous time in our area and with your stay with us. This delights us and tells us that we will see you again for your 3rd stay! We cannot wait to welcome you back. Please take care until then and Stay... More 

Anna Maria Island, Florida
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 October 2016

We liked this hotel. It is clean; the staff is friendly; the breakfast was decent (can't beat "free"!); the room was spacious. The only issue that we had was that if we weren't up early and showered, the shower water was only luke warm.........we spoke to the manager and were told that they were aware of the issue and were... More 

Helpful?
Thank Wendy B
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this review

Thank you for your candid review, Wendy B. We appreciate all responses and when something is not wonderful, we need to know. We were alerted to the water issue and have attempted to get our plumber in to replace our water tank. With awaiting delivery and then scheduling a time to take the hotel water system down, time seems not... More 

Ashville, New York
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016

Very nice hotel. The room was nice and Addison, our Yorkie was able to go because it was Pet Friendly! She's always a good girl and had fun! Beds were very comfortable and sheets were very soft and nice. Room was very comfortable and clean. Hallways were nice. Great breakfast, even eggs and sausage! Room was RIGHT next to an... More 

Helpful?
Thank Debbie F
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this review

Debbie F., it was our pleasure to have you and Addison as our guests. We were happy to welcome you and are delighted you enjoyed your stay. We do our best to ensure every aspect of your stay is wonderful and it seems that our efforts did pay off. We would hope that you would come stay with us again... More 

Zanesville, Ohio
Level Contributor
8 reviews
3 hotel reviews
Reviewed 11 October 2016

Front desk staff after 6pm was NOT help full. The rooms was great the hotel was very good. I was using my points the act like not thing was go on? The two woman give me my key and that was it. I would stay one or two day if I had the time

Helpful?
Thank Mike G
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this review

Hello, Mike G.......We so apologize for our staff not giving you more attentive service. We are always delighted to have our guests arrive and am miffed at what happened. We will be looking into this immediately to rectify any issues. We would hope that you would give us another chance to put a smile on your face so you completely... More 

Winnipeg
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2016 via mobile

I have stayed twice at this establishment. Both times were excellent. Rooms are comfortable and quiet. In room coffee is great and 24 hour coffee and tea service is wonderful. Didn't try the complimentary breakfast but the venue looks very inviting. I will stay again. I stayed at the west gate hotel and if you are considering of the two.... More 

Helpful?
1 Thank andreasD31NO
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this review

andreasD31NO, it was our pleasure to have you as our guests. We do our best to ensure you have a comfortable stay and that we exceed your expectations. It seems we did so and look forward to seeing you again in the near future. Please Take Care and Stay Smart-Stay with us again. The Holiday Inn Express Team - Salamanca,... More 

Toronto, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2016

My family of 7 (+1 dog) arrived for our annual Salamanca weekend getaway and as always we had a great vacation. The hotel is kept extremely clean by the friendliest and most courteous and helpful of staff. After asking for an extra spa towel the first evening, the staff remembered and brought me the extra towel every evening. When dealing... More 

Helpful?
1 Thank DanielleBakermans
Ruth Ann Z, General Manager at Holiday Inn Express & Suites Salamanca, responded to this review

DanelleBakemans, it was our pleasure to have you as our guests. Staff wanted to ensure you had everything you needed to enhance your stay with us. You have made our day by your kind words but mostly your last sentance--as we anxiously await your return. Until we see you again, please take care and Stay Smart-Stay with us again. The... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Salamanca is a hotel boasting 68 rooms and featuring 17 suites and 1 KidSuite. Centrally located in Salamanca, NY, the gateway to Allegany State Park and the Enchanted Mountain Region. Adjacent to Seneca Gaming & Entertainment and Seneca-Iroquois National Museum. Located 1/4 mile from the exciting Seneca Allegany Casino & Hotel whom provides a shuttle to and from both casinos. The hotel features many amenities and is also situated very close to Allegany State Park, ski slopes of Holiday Valley and HoliMont, golf courses, St. Bonaventure University and many more local attractions. Hotel sits on the only city in the USA that is an Indian Reservation, the Seneca Iroquis Indian Reservation. The Holiday Inn Express is TAX EXEMPT and also provides free high speed Internet and free delux continental breakfast and adding healthy new breakfast choices. Stay five times per year and get one night free!! STAY SMART--STAY WITH US!! ... more   less 

Additional Information about Holiday Inn Express & Suites Salamanca

Address: 779 Broad St, Salamanca, NY 14779-1330
Region: United States > New York > Salamanca
Price Range: $126 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Salamanca 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Salamanca
Holiday Inn Salamanca
Holiday Inn Express Salamanca
Salamanca Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Salamanca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great rooms and quiet”
 of 5 bubbles G4896DImikeg, 10 Oct 2016 | Read review
“121 was conveniently located and very clean and quiet with the boardroom beside it.”
 of 5 bubbles DanielleBakermans, 27 Sep 2016 | Read review
“Rooms on the first floor are for guests with pets.”
 of 5 bubbles 217evas, 13 Sep 2016 | Read review
“They are all good as far as I could see”
 of 5 bubbles MotorcycleMamaw, 19 Jul 2016 | Read review
“We picked room 127 which has two queen size beds.”
  • Tv and coffee center
 of 5 bubbles Jimsmith13830, 17 Jul 2016 | Read review
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