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Hilton Westchester

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Traveller (76)
Room & Suite (196)
Pool & Beach (36)
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Overview
  • Excellent30%
  • Very good25%
  • Average20%
  • Poor15%
  • Terrible10%
Travellers talk about
“walking trails”(8 reviews)
“rye town”(8 reviews)
“outdoor pool”(19 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Westchester
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Westchester
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 Jun.8 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (742)
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Traveller rating
204
189
145
116
76
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271 - 275 of 730 reviews
Reviewed 4 December 2016

Did not have hot water all three nights I stayed. Told the front desk from day one that I did not have hot water and they acted like it was my fault or my problem. They NEVER ANNOTATED MY ACCOUNT TO FIX MY WATER. Finally...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank johnrR2111AG
Response from Kai F, General Manager at Hilton WestchesterResponded 16 December 2016

Greatly apologize for the experience and the valve was replaced. We hope you provide us another opportunity to regain your trust and loyalty in us.

Reviewed 2 December 2016

sAside from the TV and alarm problems during Thanksgiving weekend, Rosa Arias, my housekeeper, is the best thing about the hilton. I am disabled and she helped me to pack my luggage Bravo. Moreover, she refused to take $5 I offered her.She is simply a...More

Thank Christopher T
Response from Kai F, General Manager at Hilton WestchesterResponded 16 December 2016

We have acknowledged Rosa as the example for all others to follow in caring for our guests as their home away from home. Greatly appreciate you sharing your story.

Reviewed 1 December 2016

Got wrong room. Asked for pulloverbed. Was delicered after six hours. Very unfriendly and arrogant staff. Nice bar friendly staff who has been there a long time. Hotel itself good location close to Rye Town with good restaurants. Shuttle service a great plus.

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Oyvind B
Response from Kai F, General Manager at Hilton WestchesterResponded 16 December 2016

Thank you for your feedback and we have addressed the issues with our team.

Reviewed 1 December 2016

Excellent staff, cant say enough good about them all - Hotel room was great as were the grounds of the hotel - Would defo return!!! The only problem we had was with the toilet, but it was resolved very quickly by a very nice worker....More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Eelanus P
Response from Kai F, General Manager at Hilton WestchesterResponded 16 December 2016

Thank you for your rave review of our team. Look forward to your return.

Reviewed 30 November 2016 via mobile

Was here for a business conference. Quality of the rooms is very average with several smaller deficiencies. Room was not cleaned well at arrival (hair in the bathroom). 3 rating based upon food quality which was rather ok.

Thank Marc & Anne M
Response from Kai F, General Manager at Hilton WestchesterResponded 16 December 2016

We will contrive to improve our attention to detail and will review this with our housekeeping team and staff in general. We look forward to your return.

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 178 - USD 318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 178 - USD 318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (76)
Room & Suite (196)
Pool & Beach (36)
Dining (28)
Amenities (24)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
lissyboxing
28 March 2018|
Answer
Response from Peter H | Reviewed this property |
I don't have a clue
0
Votes
Pauline N
13 January 2018|
AnswerShow all 8 answers
Response from Kai F | Property representative |
We do enjoy various groups over the weekends during the summer including those celebrating weddings. We do have rooms in quieter area you can request. We do provide towels at the pools as well.
0
Votes
Room Tips
"all the romos are very nice. i prefer the ones near the lobby."
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"You can walk quite a ways to your room, so one near the elevator is preferrable."
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"Room was on 3rd floor, all was good"
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"stay almost anywhere else"
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