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I traveled to Rochester last weekend on a business trip and this hotel was reserved for us by the convention we were attending. There was a mix up with the convention about the third party form that needed to be signed for check in. The...More
Response from 00esa, General Manager at Extended Stay America - Rochester - GreeceResponded 5 days ago
Thank you for sharing your experience with us! We are sorry for the inconvenience you experienced while you were here, but we are happy our staff took excellent care of you and made you feel welcome. I will surely share your compliments with the entire...More
I've been a travel tech for many years and with my wife have stayed in a variety of places, but none better than the ESA properties I've seen. Most recently I had the pleasure of 13 weeks with a great staff. Jen, Julie, Rosa, and...More
Response from 00esa, General Manager at Extended Stay America - Rochester - GreeceResponded 4 May 2017
It was a pleasure having you as our guest at Extended Stay America - Rochester - Greece. We appreciate your compliments regarding your stay. We strive to make our guests' travel needs as easy as possible, and we are happy we could assist. I will...More
Get over the small bed and the breakfast, very good. Off the main drag, in a quiet location. Clean with a comfortable bed and as usual a nice setup. Good reception and a good stay. Within minutes drive of lots of eateries or a short...More
Response from 00esa, General Manager at Extended Stay America - Rochester - GreeceResponded 2 weeks ago
Thank you for choosing to stay at Extended Stay America. We are delighted to read you loved the convenience of our location and had a restful night’s sleep. We appreciate you recommending us and look forward to your return visit soon.
I had the misfortune of staying here for 8 days on a business trip. I have stayed at Extended Stays before. I know the expectations and the limitations .
This location is a mess, the facility itself is fine. The management is non existent. Extended...More
Response from 00esa, General Manager at Extended Stay America - Rochester - GreeceResponded 3 weeks ago
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
I was very pleased with hospitality of front desk and also the room was clean and well worth having a full kitchen for the price.What I was unhappy about it was supposed to have continental breakfast,but just having coffee or hot tea is not an...More
Response from 00esa, General Manager at Extended Stay America - Rochester - GreeceResponded 4 weeks ago
Thank you for sharing your experience with us. We're sorry for the inconvenience you had at the end of your stay. We have noted your concerns and will certainly share it with our breakfast team to ensure breakfast inventory is maintained adequately. Also, we apologize...More
USD 75 - USD 101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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