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My wife was feeling ill and we were given a room at 10:00 am. Staff was very accommodating. The room was quiet, clean and spacious. Breakfast was served in a sparkling clean area and the quality of the food was very good. Staff kept the...More
Location, location, location. This hotel seems to exist mostly for those who get in very late or need to get up very early to make a flight. I fell into the latter category, so was hoping for a decent night's sleep, little more.
As this location is so convenient to the Rochester airport and what we needed to accomplish while we were there, it leaves much to be desired.
I look for a location that is convenient, breakfast included, pleasant and friendly, but most of all...clean.
Thank Anne F
Response from Catherine A, General Manager at Fairfield Inn Rochester AirportResponded 3 weeks ago
I am so sorry to hear that you did not enjoy our breakfast as well as our cleanliness, I have spoken to both departments regarding your feedback on how we can improve our guest experience. I am so very sorry that you did...More
Yet again an old property with nice enough front desk staff but completely dishonest about the AC. If I pay you to stay in one of your rooms, you don't get to save money by centrally controlling my AC in the Summer. I will set...More
Response from Catherine A, General Manager at Fairfield Inn Rochester AirportResponded 4 weeks ago
I am so sorry to hear that you did not enjoy your last stay with us. I pologize that your A/C was not working properly and that we were unable to resolve it during your stay. I have passed your concern and feedback...More
Unless you need the convenience of being across the parking garage of the airport, I would not stay here. I stayed in room 319. I had to unplug everything and replug to get the cable to work every day. And then I still couldn't get...More
USD 113 - USD 205 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I would call the hotel. Your intentions are similar to many others. Some don't even stay at the hotel. You may have to talk to the front desk about their policy. Of course, you can park at the airport after you stay here.
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"Corner room on the 2nd floor is great - can enter through back door and walk one flight right to your room"