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Radisson Hotel Rochester Riverside

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Radisson Hotel Rochester Riverside
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1,326 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Rochester Riverside
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Showing 1,316: English reviews
New York City, New York
Reviewed 5 February 2016

Great room, downtown, economical, indoor parking. River views offered interesting perspective of Rochester. Can walk to nice restaurants. Was there in winter so can't comment on outdoor deck or pool. Left an object in my room but security efficiently returned it to me. Good job!

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Helpful?
Thank Bill C
Marion, United States
Reviewed 3 February 2016

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Thank Stephen Harlow A
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

New York City, New York
Reviewed 3 February 2016

While there I had something I needed and Jose in security went out of his way to make sure I was accommodated. The company is so lucky to have him! I know I will be returning and knowing that they employ people like him makes the choice of staying there that much better!

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Thank carlene621
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello Carlene621, Thank you for taking the time to share your experience and for sharing your interaction with Jose. He was very happy when his name was called while we were reviewing your message. We all agree that we are lucky to have him as part of the team!! Warm Regards, -Nick

Glyndon, Maryland
Reviewed 3 February 2016 via mobile

Spent the night at this hotel and can tell you from a very busy traveler that this hotel was a welcome gem! Not only was it convenient to where I was heading and what I was doing, but the room was very clean - parking was a breeze - and a shout out to Clarissa & Kenisha at the front...

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Thank szparaga
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello szparaga, Feedback is such an important part of our daily lives here at the Radisson. We share all of our guest comments with our associates and they are always absolutely elated when they've made a personal connection. I'm happy to see that we were a good fit for your visit to the area. Should there be anything you need,...

Nashville, TN
Reviewed 3 February 2016 via mobile

Great location, greater value and a staff like no other! Front desk....Kenisha & Clarissa were awesome as the "face" of the facility! If in Rochester, a perfect stay! Will definitely revisit! Cheers!!

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Thank JTNT
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello JTNT, Thank you for your message! We were glad to see you made a connection with Kenisha and Clarissa while you were here. We've been seeing their names more and more frequently and they are soaking up the attention!! We are truly happy you've enjoyed your stay and shared your feedback with us and look forward to your next...

Rochester, United States
Reviewed 2 February 2016

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Thank Kristina C
Buffalo, New York
Reviewed 31 January 2016 via mobile

Staff was very friendly. Unfortunately, our room was next to a screaming infant. Didn't realize until the morning or would have asked for a room switch. Walls seemed very thin and the people sounded as if they were right in our room. They do charge $15 a day for parking as well. The rooms were clean enough and they had...

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Thank kmartin4581
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello kmartin4581, Thank you for sharing your experience with us. Being right next to an infant would certainly not be the most relaxing environment. On behalf of the hotel, please accept our apologies. I'd like to personally make sure your next visit is what you're expecting and more. Please reach out to us before your next stay. We'll ensure it...

Dallas, Texas
Reviewed 29 January 2016

I have stayed at this property the last two times I have been to Rochester. The staff is over the top friendly. Felt like I really received special treatment from Kenisha, Claudia, and Ralph from the time I checked in until the end of my stay. If you have business downtown or at the convention center this is the place...

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Thank Doug D
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello Doug D! Kenisha, Claudia and Ralph all wanted me to send you their best. They were very happy to receive these comments about your stay. We take such great pride in servicing our guests and are always very touched when we are remembered. You could simply have made a comment while you were here but took the time to...

New Delhi, India
Reviewed 28 January 2016

we tried this hotel while going to Niegra Falls. short but comfortable stay. we were there for one night. had couple of drinks at their bar situated on ground floor. staff was decent. Rooms were fantastic specially view from the 15th floor. Overall nice stay.

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Thank 221Nature
Chicago, Illinois
Reviewed 27 January 2016 via mobile

Heater did not work in my room. Called to have someone come up and look at it. Jose came up, could not fix it, but gave me a room on floor 12 which is a premium floor. He also gave me a breakfast voucher and access to the lounge up there. Very friendly and went the extra mile to ensure...

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Thank Bodean96
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello Bodean96, Thank you for taking the time to let us know about your stay. Jose was very happy to hear you remembered him during your visit, but still very sorry, as were we all, to hear about the heater in your room. You'll be happy to know we have resolved the issue with the heater in that particular room...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 E Main St, Rochester, NY 14604-1699
Region: United States > New York > Finger Lakes > Rochester
Price Range: $137 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Rochester Riverside staff and other travellers.
6 questions
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Questions? Get answers from Radisson Hotel Rochester Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if visiting jazz festival make reservations early.”
 of 5 bubbles skaszab2016, 27 Nov 2016 | Read review
“We asked for a higher room with a nice city view, and got exactly that.”
 of 5 bubbles BinColorado, 25 Nov 2016 | Read review
“The 12th floor seems to be a busy place.”
 of 5 bubbles dmb672, 29 Oct 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles MiamiSpy, 22 Oct 2016 | Read review
“The odd numbered rooms have views of the river.”
 of 5 bubbles B4122WRdonnab, 14 Oct 2016 | Read review
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