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Radisson Hotel Rochester Riverside

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Radisson Hotel Rochester Riverside
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1,359 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Hotel Rochester Riverside
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Showing 1,349: English reviews
Latham, United States
Reviewed 24 April 2016

Review collected in partnership with Radisson Hotels
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Thank Steven N
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Cicero, NY, United States
Reviewed 24 April 2016

Review collected in partnership with Radisson Hotels
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Thank Joyce V
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

NE USA
Reviewed 23 April 2016 via mobile

A dated hotel located on the river in downtown Rochester. Staff were friendly and hotel was clean but could use some refreshing. The hotel bar, The Legend's was nice and well staffed. Room walls are rather this and you hear everything going on in adjacent rooms.

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1Thank FrequentTraveler501
Cortland, United States
Reviewed 21 April 2016

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Thank Tamara B
Reviewed 21 April 2016 via mobile

The customer service at this hotel is fabulous! The hotel is right in the heart of the city. One of the staff took us up to a covered walkway in the hotel where we could see the entire city. He gave us a Rochester history lesson from a great vantage point Awesome!

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Thank sunnysuzanne
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello sunnysuzanne, We're honored you took the time to share your experience with us. All of us took great pride in reading about the connection you made with one of our associates. Being right on the river in the heart of a city like Rochester does have it's benefits and we're very happy you were able to take advantage of...

valley stream, United States
Reviewed 19 April 2016

Review collected in partnership with Radisson Hotels
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Thank Hasan S
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Rochester, United States
Reviewed 19 April 2016

Review collected in partnership with Radisson Hotels
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Thank Patrick P
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Olean, United States
Reviewed 18 April 2016

Review collected in partnership with Radisson Hotels
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Thank Bonnie B
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Tulum
Reviewed 18 April 2016 via mobile

My vacation almost ended on a sour note. Our flight was cancelled with American Airline because of mechanical issues so the airline decided to book us with the Radisson riverside for the night. We were upset & frustrated because of the inconvenience, we went to Legends (hotel restaurant) for dinner. The actual restaurant was closed but was allowed to order...

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Thank Lucretia H
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello there!! Traveling can be a trying experience and clearly doesn't always go our way. I'm so sorry, this must have been very frustrating for you. That being said, we are very pleased that we were able to help lighten the mood for you while you were waiting for your next departure. Wendy and Kalvin were very happy you remembered...

Buffalo, New York
Reviewed 17 April 2016 via mobile

My husband and I were here because of a conference. When we went into our room the TV didn't work, the room was dusty and the mirrors were dirty. It was in our opinion not accommodating. It felt unclean. I called the front desk and expressed my concerns. The manager Justin showed up to our room within 3 to 5...

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Thank Penny M
Nick A, General Manager at Radisson Hotel Rochester Riverside, responded to this review

Hello Penny M, On behalf of the entire hotel, please accept our apologies for the state of the room you were given when you arrived. This is not the typical experience and was pleased to hear that Justin responded to your needs as quickly as he did. Making personal connections is important to us and it seems that Justin did...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 E Main St, Rochester, NY 14604-1699
Region: United States > New York > Finger Lakes > Rochester
Price Range: $128 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Rochester Riverside staff and other travellers.
7 questions
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Questions? Get answers from Radisson Hotel Rochester Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book ahead, ask for river view.”
 of 5 bubbles amys534, 16 Jan 2017 | Read review
“if visiting jazz festival make reservations early.”
 of 5 bubbles skaszab2016, 27 Nov 2016 | Read review
“We asked for a higher room with a nice city view, and got exactly that.”
 of 5 bubbles BinColorado, 25 Nov 2016 | Read review
“The 12th floor seems to be a busy place.”
 of 5 bubbles dmb672, 29 Oct 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles MiamiSpy, 22 Oct 2016 | Read review
5 of 5