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Rochester Riverside Hotel

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Traveller (29)
Room & Suite (24)
Pool & Beach (5)
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Overview
  • Excellent37%
  • Very good23%
  • Average12%
  • Poor8%
  • Terrible20%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (91)
There are newer reviews for Rochester Riverside Hotel
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All reviewsconvention centernumerous placeswedding plannerlook forward to returning sooncatering managerflight attendantnew ownershipfront desk staffview of the riverhotel staffgood sizejessiebreenfrankierenovationshuttle
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21 - 25 of 90 reviews
Reviewed 4 weeks ago

I stayed here while in town for a wedding. Rooms were in good shape and had all we needed for a comfortable stay, and despite the hotel being under renovations the staff were as accommodating as possible and had wonderful attitudes. When at the front...More

1  Thank Canesfan46
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 4 weeks ago

Hello, Thank you very much for your review. We have a wonderful team here - providing gracious, engaging and caring service. I am so pleased to hear Nicole and Breanna were able to make your stay a memorable one! Thank you again for your feedback;...More

Reviewed 5 weeks ago

A busy 3 weeks worth of travel and this was my last 3 night stay. I called the hotel as soon as my flight landed and the shuttle arrived within 10 minutes after I picked up my checked bags. I was greeted at the front...More

1  Thank CIO4Hire
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 4 weeks ago

Dear Valued Guest, Thank you for your wonderful review of our hotel from your recent stay. Thank you for making us your choice hotel while in Rochester NY. I'm super happy that you had a great stay and Penisha took great care of you. We...More

Reviewed 5 weeks ago

After a long day on the road to visit family we found Rochester to be a stopping point for us. After reading some reviews we were hesitant but decided to give this hotel a try. We were greeted by an excellent front desk staff that...More

Thank LisaM R
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 4 weeks ago

Dear Valued Guest, Thank you for submitting a review about your recent stay. I was very pleased to hear your praises about Frankie, Breanna and the bartender. We strive to provide a great experience for each guest and I'm glad you were able to enjoy...More

Reviewed 14 April 2018

I had read some of the previous reviews before coming here and had been on the fence about this hotel, but after talking with a friend that travels to Rochester a lot she said she had a very pleasant stay here so I decided to...More

Thank cmarcam9911
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 15 April 2018

Dear Valued Guest, Thank you very much for your review. We have a wonderful team here - providing gracious, engaging and caring service. I am so pleased to hear that you enjoyed the ROC Burger Bar and my team went above and beyond to take...More

Reviewed 13 April 2018 via mobile

Penisha and Jimmie were awesome at the front desk checking us in very helpful in getting us situated and the customer service was great the room itself is ok some renovations are needed but it’s ok just average would recommend but don’t expect anything spectacular...More

Thank Michelle S
Response from Syed Y, General Manager at Rochester Riverside HotelResponded 15 April 2018

Dear Valued Guest, Thank you for taking the time to review our hotel, I am happy to hear that my staff took great care of you, thank you for your kind words about them! We hope to see you again very soon! Syed Younus General...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 108 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 108 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
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Traveller (29)
Room & Suite (24)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Alexis T
4 April 2018|
AnswerShow all 2 answers
Response from kmunkwitz | Reviewed this property |
I don't recall seeing one.
0
Votes
Gretchen W
28 December 2016|
AnswerShow all 3 answers
Response from careyb28 | Property representative |
Hello, We have an outstanding event held here in the hotel on New Years Eve! Food Stations, 5 hours of open bar, live music and dancing. We have a very limited amount of tickets left, please call (585)546-6400 for more... More
1
Vote
jjobson
13 September 2016|
AnswerShow all 6 answers
Response from Carolyn L | Property representative |
Dear Mr. Jobson, Thank you for taking the time to reach out to us. We certainly pride ourselves on great guest experiences, which includes a clean and comfortable room. We welcome you to reach out to our management team... More
0
Votes
Room Tips
"We had view of the river and the bridges (602). Maybe request this."
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"The King River View Room was wonderful"
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"Find a different hotel"
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"I enjoyed the high floor close to the elevator overlooking the river and the water falls"
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