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Radisson Hotel Rochester Riverside

Radisson.comUSD 128*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 148*
USD 128*
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USD 137*
USD 137*
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Radisson Hotel Rochester Riverside
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1,415 Reviews from our TripAdvisor Community

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Rochester, New York
Reviewed yesterday NEW

Review collected in partnership with Radisson Hotels
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Helpful?
Thank martinsE4166CQ
Hannah G, Front Office Manager at Radisson Hotel Rochester Riverside, responded to this review

Rochester, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 23 August 2016

Our Downtown Lions Club meets at the Radisson Riverside every two weeks at Lunchtime. I was welcomed today at the desk by Crystal who high fived me and greeted me by name; then Shaneri said HI across the room and I was introduced to Brian the new Bar/Restaurant Manger. As our luncheon meeting began, Shaneri entered the room with beverages...

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Helpful?
Thank John W
About Hotel's Favourite Review
Carolyn L, Director of Rooms at Radisson Hotel Rochester Riverside, responded to this review

As a valued frequent guest of our restaurant, Legends, we are so glad to see that we always meet your expectations and have your recommendation. Thank you for recognizing Crystal, Shaneri and Bryan we will be sure to share your wonderful comments with them. We look forward to seeing you in a few weeks!

Glen Rock, New Jersey
Reviewed 2 days ago NEWvia mobile

We stayed at this Radisson because our conference was there. It is located on the Genesee river. We had a nice view of Rochester downtown. Overall it is ok. Not top of the line but comfortable. We had a king with sleep # bed. It took a little to get the number correct Room 933 had a nice flat screen...

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Helpful?
Thank FrugaltravelerGR
Irmo, South Carolina
Reviewed 1 week ago

Elevators are slow, doors close before you are in elevator. If you step out of elevator and try to recall it, it takes forever to return, it's like they go to a holding/parking place before they return. Counter staff is very slow. Didn't give room neer daughter as requested.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank josephineb509
Troy, New York
Reviewed 1 week ago

I am very disappointed in my stay at The Raddison Riverside from 5/9/17-5/11/17. The room had a worn out desk chair which had the fake leather pealing from every area looking like it was pulled out of a dumpster the arm was broken making the chair not useable. the furniture was worn with scratches in the desk where the chair...

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Helpful?
Thank mjvog
Management response:

Thank you for writing about your recent stay. We are very sorry to hear about this less than satisfactory stay and all of the issues that you encountered. We can assure you that these are not normal occurrences and we appreciate you sharing these concerns with us so that we can address them. We are working closely with our elevator...

Providence, United States
Reviewed 1 week ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank dianegZ7271VR
ALBANY, United States
Reviewed 2 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank 996briannao
Carolyn L, Director of Operations at Radisson Hotel Rochester Riverside, responded to this review

Lockport, United States
Reviewed 2 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank N4107JUlarrym
Reviewed 2 weeks ago via mobile

I stayed here for one night with my wife while we attended the ugly disco. The room was gross and it smelled very bad. The Decour is worn and outdated. The entire hotel needs a complete rehab not just a facelift. Spend the extra money and stay at the Hyatt across the street.

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Helpful?
1Thank Joe10977
Management response:

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to the Radisson Hotel Standards. We apologize that your experience wasn't enjoyable, and we certainly hope you will give...

Menasha, Wisconsin
Reviewed 3 weeks ago

This was a work-related stay at the hotel. Location is okay with a nice river nearby and a variety of places to eat. The bar was well stocked and the bar menu has a good variety of sandwiches and full meals. The hotel could use a little attention to detail; for instance, the chair at my desk was well worn...

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Helpful?
Thank Ron M

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Legends Bar and Grille
Legends Bar and Grille
Cuisines: American, Bar
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 

Additional Information about Radisson Hotel Rochester Riverside

Address: 120 E Main St, Rochester, NY 14604-1699
Region: United States > New York > Finger Lakes > Rochester
Price Range: $165 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion
Hotel Style:
#12 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel Rochester Riverside staff and other travellers.
7 questions
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Questions? Get answers from Radisson Hotel Rochester Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverside rooms have nicer view, but city side noiser during weekdays but may be quieter over the weekends.”
rschauer, 23 Apr 2017 | Read review
“A room in any other hotel would be better than here”
CheckingItOut, 2 Apr 2017 | Read review
“Avoid at all costs.”
AROE77, 31 Mar 2017 | Read review
“Look elsewhere”
  • Desk chair - broken caster
  • Desk chair
  • Surface of desk
302jimp, 28 Mar 2017 | Read review
“Pick any hotel other than this one!!”
rich3677, 27 Mar 2017 | Read review
5 of 5
Radisson.com
USD 128* /night
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Hotels.comUSD 137
Expedia.comUSD 137
CancelonUSD 148
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*Disclaimer
Prices are for 1 room, 2 adults
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