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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

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843 Reviews from our TripAdvisor Community

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There are newer reviews for The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
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Showing 836: English reviews
ROCHESTER
Reviewed 4 January 2017

Everything was top notch for our visit in spite of how busy it was being New Year's Eve. The hotel staff was pleasant and helpful and made sure everything was just right. We had dinner that night and their brunch the next day and the food was exceptional and the food service staff every bit as good. We plan to...

Review collected in partnership with DoubleTree by Hilton
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Thank RochesterRobert
Rochester, New York
Reviewed 4 January 2017

Close to great restaurants , all within walking distance . Stayed in a suite which was great to socialize with our friends . Was there on New Years Eve , most I could criticize was the elevators were slow because of a wedding on top floor that no one but wedding guest had access to , therefore down to one...

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Thank gzs2016
East Aurora, New York
Reviewed 2 January 2017

This was my first time staying downtown Rochester. We booked the hotel sight unseen, but as a Hilton Honors Customer, I thought it would be a good bet. To say I was more than pleased upon arrival would be an understatement. Very well kept, fabulous people, fabulous location and beautiful facility. Shuttle Service great added benefit.

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Thank SusanSEANY
Reviewed 31 December 2016

I have stayed her at least 7 times and it feels like home! The hotel is beautiful, very well maintained, the staff is top notch across the board, the restaurant is high end with menu items that rival any NYC restaurant I frequent.

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Thank E8883GVanthonyg
Rochester, New York
Reviewed 30 December 2016

We needed a stress break before beginning a new project so we did a one night get away literally down the street ! Let me start by saying that the staff is amazing ! Char, the restaurant was phenomenal in all ways as usual. The new spa is lovely, my husband thoroughly enjoyed his massage and will definitely return. The...

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Thank _judith_fonzi
New York City, New York, USA
Reviewed 29 December 2016

The Strathallan is part of the Double Tree by Hilton brand. It was refurbished when Hilton acquired it and is in great condition. We were in a Hilton Honors room which was fine. The bed was outstanding! I want to find out what mattress brand they use. For some reason the room did not have an easy chair. Maybe because...

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Thank jocon675
rochester, United States
Reviewed 26 December 2016

they sold me a room which shook and vibrated loudly- due to an exhaust fan as explained by the staff. this caused a sleepless night. no effort was made to make things right. i felt cheated as a result of this experience.

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Thank B1556ZCedwardw
Reviewed 22 December 2016

We stayed here unexpectedly and was wonderfully surprised at the level of excellence. Everything about our white was high quality. The restaurant was superb , I just wish I had brought my sport coat as I did feel underdressed because it is pretty classy. It was all good. The newer hotel is in a lovely older neighbourhood and with the...

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Thank Ted O
Rochester, New York
Reviewed 22 December 2016

Overall the hotel and the room was clean and comfortable. We spent our wedding night there. As promised, there was a complimentary bottle of champagne waiting in the room. Later we ordered the chocolate covered strawberries (which were $12 if I pre-ordered through the app but was charged $15 plus service charge. The app let me request extras like additional...

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Thank Sanjay P
newport beach
Reviewed 17 December 2016

this is the best hotel in downtown roc Inn on Broadway is second best in my opinion The front desk is fantastic and the Valet team are the best. This is a great place for business people. Food is good Breakfast service team are always helpful fast and super cheerful. bar team is hit and miss some excellent and some...

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Thank waltermichael

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Near The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more   less 

Additional Information about The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Address: 550 East Ave, Rochester, NY 14607-2034
Region: United States > New York > Finger Lakes > Rochester
Price Range: $231 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton 3*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Cheap Tickets so you can book your The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Strathallan Hotel Rochester
Hotel Style:
#1 Business Hotel in Rochester
#1 Romantic Hotel in Rochester
#1 Family Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton staff and other travellers.
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Questions? Get answers from The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good views everywhere”
 of 5 bubbles candy0008, 8 Feb 2017 | Read review
“Ask for a room on the street side.”
 of 5 bubbles 95stevew95, 31 Jan 2017 | Read review
“Make sure your room is not underneath the part of the restaurant that holds functions!”
 of 5 bubbles amm1010, 19 Jan 2017 | Read review
“Our room was on the front side of the hotel and provided a nice local and city view.”
 of 5 bubbles tedo51, 22 Dec 2016 | Read review
“avoid top and bottom floors”
 of 5 bubbles waltermichael, 16 Dec 2016 | Read review
5 of 5