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BEST WESTERN The Inn At Rochester Airport

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BEST WESTERN The Inn At Rochester Airport
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285 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN The Inn At Rochester Airport
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Showing 281: English reviews
Reviewed 30 January 2017 via mobile

We used the Best Western for the first time, taking advantage of parking our car while vacationing in a Florida. The entire staff was very helpful from the time of check in until we returned from vacation. The service to and from airport was exceptional, we had Kiki drive us on both occasions. She was an example of first class...

Thank Jay T
Palmyra, United States
Reviewed 27 January 2017

The building is clearly an older structure that has been updated. It more than met our needs. We like to stay at this hotel when we fly in late at night, so we don't have to drive home when we're tired.

Review collected in partnership with Best Western
Thank P473WDroberts
Saint Marys, GA
Reviewed 18 January 2017

This is an older hotel next to the Rochester Airport. My room was clean and comfortable. Breakfast was very extensive and changed each day. Staff was very pleasant and accommodating. The best service is the 24 hour shuttle service to the airport. The 5 minute ride to and from the airport made my visit to Rochester trouble free.

Thank Russell S
Glenville, New York
Reviewed 17 January 2017

This was our second stay here. Family had one of the suites w/ 2 queen beds and a sofa sleeper. Each room had a TV (which was good w/ kids) and heat/ac unit. Room was clean. The free all-you-can-eat breakfast buffet each morning was a big bonus for large family and it was good. Hot options included scrambled eggs/omelet, sausage/bacon...

Review collected in partnership with Best Western
Thank Pete F
Reviewed 14 January 2017

For the relatively low price this hotel is more than sufficient for a one night stay. The staff are friendly, the check-in very smooth and the room is clean. Sure the shower could use an upgrad and the room is not large but not overly cramped either. Decent BK and free parking (not bad for the money). I'd stay hear...

Thank ChooChoo4427
Reviewed 4 January 2017

Girls at front desk went above and beyond getting my parents a comfortable room and making them fresh coffee and bagels.So nice to have genuine friendly customer service.Thank You! The room was spacious and clean. Would stay here again.

Thank Liz B
Reviewed 18 December 2016

Stayed the night with my wife and we were very satisfied with the stay! The bed was very comfortable - we slept so well. We also enjoyed the complimentary breakfast. The room was clean and cared for. Definitly worth staying here!

Review collected in partnership with Best Western
1Thank I3769TZmichaels
Erie, Pennsylvania
Reviewed 10 December 2016 via mobile

This hotel is conveniently located next to the airport and several eating establishments. The front desk staff was very friendly and helpful. However, the room itself was very small and well-worn. The bathroom was so small, the only place to hold my toiletry bag was on the toilet seat!

Thank Barb E
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review

Thank you for taking the time to let us know about your stay. Im sorry to hear it was not all that you expected. While we are newly renovated, I realize that doesn't help as far as size. We are very sorry you didn't have enough storage in the bathroom.If there is ever anything we can do to make your...

San Jose, Costa Rica
Reviewed 6 December 2016

Great service coming in and checking out . Great shuttle service to airport and help getting an attendant to load our four large bags. Overall this was quite easy for an older couple taking an international flight at four A.M.

Review collected in partnership with Best Western
1Thank Jack H
Raleigh, North Carolina
Reviewed 27 November 2016

We were flying out of the airport early in the morning so we decided to stay here since it is very close to the Rochester airport. They have a free shuttle that is very quick and the staff is very nice. The rooms are basic, clean and comfortable. Breakfast starts early 4 or 5 am and has hot eggs, sausage,...

1Thank J L

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN The Inn At Rochester Airport

Address: 395 Buell Rd, Rochester, NY 14624-3123
Region: United States > New York > Finger Lakes > Rochester
Price Range: $112 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Inn At Rochester Airport 2.5*
Number of rooms: 59
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Also Known As:
Comfort Inn Rochester
Rochester Comfort Inn
Hotel Style:
#1 Best Value Hotel in Rochester
#9 Family Hotel in Rochester
#10 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Inn At Rochester Airport staff and other travellers.
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Questions? Get answers from BEST WESTERN The Inn At Rochester Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are beautiful”
lizbI6184OH, 3 Jan 2017 | Read review
“I had a room at the end of the hallway on 2F, which might also help with quietness.”
Q8LVR, 20 Nov 2016 | Read review
“I would go for a first floor room just for convenience, although they do have an elevator”
447glennb, 7 Jul 2016 | Read review
“Wouldn't pick Rm. 102, if given the option.”
flyplayne, 13 Jun 2016 | Read review
“I didn't have a problem, but ask for a room away from the elevator on the second floor.”
185zacharyr, 1 Jun 2016 | Read review
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