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BEST WESTERN The Inn At Rochester Airport

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BEST WESTERN The Inn At Rochester Airport
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272 Reviews from our TripAdvisor Community

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Showing 268: English reviews
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Auburn, New York
Reviewed yesterday NEWvia mobile

Spent the evening last week for an early flight out the next morning. Check in and check out staff were very friendly and helpful. The shuttle staff was efficient and very helpful as well. But. Bathroom could be cleaner. Shuttle van was pretty dirty too. Rooms could stand an upgrade as well. Overall. Could price for one night to park...

Thank Kathleen A
Palmyra, New York
Reviewed 1 week ago

The front desk staff is pinnacle, and they both shined with professionalism, knowledge, attention and caring. The ease of knowing my one night stay before I went on the airplane and my car parking package was there, I said yes. Also the comfortable room, all its amenities, yes, this is the place to stay.

Review collected in partnership with Best Western
Thank Lorrie C
Elmira, New York
Reviewed 2 weeks ago

The staff is friendly. The rooms are clean. The price to park and fly is unbeatable. They have free breakfast with plenty of options. They shuttle you to the airport at no extra cost, and it's only about 3 minutes away! Would definitely recommend to anyone flying out of Rochester airport.

Review collected in partnership with Best Western
1Thank bdc20172017
Seneca Falls, New York
Reviewed 2 weeks ago

Great place for a park and fly out of Rochester. Breakfast is served at 4 AM, so you have time to eat before the first flights out. Plus it was a decent breakfast. Room was small, but comfortable, had a fridge. Very fast and nice service to and from the airport for the park & fly. Will stay again.

Thank happyhubby33
Fort Myers, Florida
Reviewed 3 weeks ago

This Best Western is directly next to the airport and in the flight pattern. You hear the loud buzzing of planes every 10-30 minutes. It was impossible to get a good nights rest. The hotel room is very outdated and the front desk staff was rude and insulting.

Review collected in partnership with Best Western
Thank sonogirl2017
Shaunna D, General Manager at BEST WESTERN The Inn At Rochester Airport, responded to this review

Thank you for taking the time to let us know about your stay. I'm truly sorry to hear it was not all that you expected. I understand being an Airport property that the noise can be disturbing. If there's ever anything we can do to make your stay more enjoyable, please do not hesitate to let us know. We are...

Geneva, New York
Reviewed 3 weeks ago

A practical place to stay if you want to catch an early flight and have a convenient place to park your car. The breakfast was early and diverse. The employees were very helpful and made sure your wait time, either to or from the airport was short. comfortable bedding and quiet heating/AC unit.

Review collected in partnership with Best Western
Thank Dae A
Reviewed 3 weeks ago via mobile

We used the Best Western for the first time, taking advantage of parking our car while vacationing in a Florida. The entire staff was very helpful from the time of check in until we returned from vacation. The service to and from airport was exceptional, we had Kiki drive us on both occasions. She was an example of first class...

Thank Jay T
Palmyra, United States
Reviewed 3 weeks ago

The building is clearly an older structure that has been updated. It more than met our needs. We like to stay at this hotel when we fly in late at night, so we don't have to drive home when we're tired.

Review collected in partnership with Best Western
Thank P473WDroberts
Saint Marys, GA
Reviewed 18 January 2017

This is an older hotel next to the Rochester Airport. My room was clean and comfortable. Breakfast was very extensive and changed each day. Staff was very pleasant and accommodating. The best service is the 24 hour shuttle service to the airport. The 5 minute ride to and from the airport made my visit to Rochester trouble free.

Thank Russell S
Glenville, New York
Reviewed 17 January 2017

This was our second stay here. Family had one of the suites w/ 2 queen beds and a sofa sleeper. Each room had a TV (which was good w/ kids) and heat/ac unit. Room was clean. The free all-you-can-eat breakfast buffet each morning was a big bonus for large family and it was good. Hot options included scrambled eggs/omelet, sausage/bacon...

Review collected in partnership with Best Western
Thank Pete F

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN The Inn At Rochester Airport

Address: 395 Buell Rd, Rochester, NY 14624-3123
Region: United States > New York > Finger Lakes > Rochester
Price Range: $104 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN The Inn At Rochester Airport 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Comfort Inn Rochester
Rochester Comfort Inn
Hotel Style:
#1 Best Value Hotel in Rochester
#9 Family Hotel in Rochester
#10 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN The Inn At Rochester Airport staff and other travellers.
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Questions? Get answers from BEST WESTERN The Inn At Rochester Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are beautiful”
 of 5 bubbles lizbI6184OH, 3 Jan 2017 | Read review
“I had a room at the end of the hallway on 2F, which might also help with quietness.”
 of 5 bubbles Q8LVR, 20 Nov 2016 | Read review
“I would go for a first floor room just for convenience, although they do have an elevator”
 of 5 bubbles 447glennb, 7 Jul 2016 | Read review
“Wouldn't pick Rm. 102, if given the option.”
 of 5 bubbles flyplayne, 13 Jun 2016 | Read review
“I didn't have a problem, but ask for a room away from the elevator on the second floor.”
 of 5 bubbles 185zacharyr, 1 Jun 2016 | Read review
5 of 5