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Holiday Inn Rochester Downtown

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Holiday Inn Rochester Downtown
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56 Reviews from our TripAdvisor Community

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Showing 54: English reviews
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Rochester, New York
Reviewed 1 week ago

Thank you to Mrs. Joan and Mr. Kremp, for accommodating me and my family while our power was out over the course of these last few days. Your hotel staff was amazing, patient and kind. My son says “thank you” for the great chicken fingers from The State street bar and grill. Special Thank you to Lanell at the front...

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Helpful?
Thank missbrej
Liverpool, United States
Reviewed 2 weeks ago

We stayed there since it was a 5 minute walk to Blue Cross Arena for a concert. Check in was very quick, but we did find out there was a $4.00 charge to park our car. No biggie- its the city. Our room faced the street and was very clean. After the concert and the quick walk, we got back...

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Helpful?
Thank Michelle H
Kansas City, MO
Reviewed 3 weeks ago

Please don't let all the negative reviews steer you away from this hotel. I have stayed at the Doubletree and this Holiday Inn and they are very comparable in room size and furnishings. However, the Holiday Inn is more economical. It is a tad longer to get to Mayo via Skyway and Subway, but still accessible without ever going outside....

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Helpful?
Thank mewssouri
Joanne M, Director of Sales at Holiday Inn Rochester Downtown, responded to this review

The Holiday Inn you have written a review for is the Holiday Inn Rochester-MN Downtown in Rochester Minnesota which is across the street from the Mayo Clinic in Rochester, Minnesota. The Holiday Inn Rochester-NY Downtown is located in Rochester New York.

Lima, New York
Reviewed 3 weeks ago

We stayed overnight after attending a wonderful performance at the Little Theater. The location was perfect as everything was close by. Lanell at the front desk was very kind and helpful with our check in. Lisa, our server in the lounge, went out of her way to serve us well after the lounge was to close. Our guests, who happened...

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Helpful?
Thank sueF310VY
Toronto, Canada
Reviewed 4 weeks ago via mobile

Clean rooms and public areas. Free morning coffee in the lobby was a nice touch. The bathroom is quite small. Check in and out was average. It is so much nicer when greeted with a smile and to feel welcomed and appreciated. While the hotel was extremely busy, I wondered why there were only two people available to check people...

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Helpful?
Thank Lori B
Toronto, Canada
Reviewed 4 weeks ago

En route from Vermont to Toronto stopped here for a night. Hotel seemed almost empty. We had a meal in the restaurant which was fine and breakfast the next morning. Typical Holiday Inn, clean, efficient, friendly and comfortable..

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Thank anmawil
Toronto, Canada
Reviewed 3 February 2017

Stayed one night here to visit the Rochester Red Wings baseball team and then do a little shopping in nearby Victor. Nice hotel, very clean, very comfy beds & pillows. Located in a great spot, easy to walk to everything. For a quick getaway, you can't go wrong!

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1Thank Celebratingthislife
Jamesville, United States
Reviewed 29 January 2017 via mobile

Stayed here as part of a team. Hotel is nice and quite. Rooms are clean and appear renovated at some point in the past. The staff was courteous. Visited the gym which was the usual hotel gym but was clean and in order. The beds were very comfortable. The parking was easy and cheap. I would add a mini fridge...

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Helpful?
Thank SouthwoodTruck
IHGService, Guest Relations Manager at Holiday Inn Rochester Downtown, responded to this review

Dear SouthwoodTruck, Thank you for your candid review and for staying with us. Your willingness to spare some of your time to relay your comments is genuinely appreciated. We are glad to hear you found the rooms clean and our staff courteous. We are thrilled your experience makes you want to come back again and look forward to your next...

Reviewed 22 December 2016

Well run and efficient, friendly reasonable people running the hotel. The rooms are brand new and very clean and comfortable. Quiet, peaceful, huge. A nice place. I wrote in an earlier review about the Rochester Radisson that they refused to let me check in without a credit card, in spite of the room being paid for in advance, and my...

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1Thank David H
Reviewed 16 December 2016

We attended the CDR/RCIL Year End Party last night in ballrooms 1 & 2. The meal was buffet-style and I just have to say the cooks, chefs, bakers and wait staff did a tremendous job in terms of preperation and service. My husband and I are vegeterians and too often, vegetables are overcooked, smushy and favorless. Not so for the...

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Helpful?
Thank Wanda M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Rochester Downtown recently completed $5+ million dollar renovations in our Guest Rooms, Meeting Space/Ballrooms, Fitness Center and Seasonal pool. We are a full service hotel in the heart of downtown , excellent customer service and competitive prices. The hotel features both King Bed and rooms with two Queen beds as well as spacious 1 bedroom executive rooms. Many guests rooms overlook the Genesee River. Our full service restaurants-River Club and State Street Bar & Grill provide our guests with delicious breakfast and dinner. ... more   less 

Additional Information about Holiday Inn Rochester Downtown

Address: 70 State St, Rochester, NY 14614-1359
Region: United States > New York > Finger Lakes > Rochester
Price Range: $148 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Rochester Downtown 3.5*
Number of rooms: 217
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Rochester Downtown staff and other travellers.
1 question
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Alexandria, Virginia
6 months ago

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Questions? Get answers from Holiday Inn Rochester Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The place is huge! The staff is great and they have a live and let live attitude. Just great.”
 of 5 bubbles davidhM6084MW, 21 Dec 2016 | Read review
“Not sure because we only stayed one night.”
 of 5 bubbles dawns661, 17 Nov 2016 | Read review
“Book elsewhere, other hotels will honour your booking”
 of 5 bubbles Carricklad, 17 Oct 2016 | Read review
“I don't know, I've been in other rooms over the past 10 years and I can't say that one room is better than another.”
 of 5 bubbles 966haroldr, 12 Sep 2016 | Read review
“If you have a family and you want to spread out, I would consider the executive suites.”
 of 5 bubbles 928tracys, 27 Jun 2016 | Read review
5 of 5