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Radiance Inn And Suites

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Radiance Inn And Suites
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214 Reviews from our TripAdvisor Community

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Reviewed 1 week ago via mobile

Have been staying there since 2009 when it was laquinta. Last yr we were surprised to see it was changed to radiance inn. We stayed last yr for the weekend and it was not too bad. This year -- HORRIBLE! Independently owned. Elevator out of order, the whole hotel smelled like smoke (and marijuana) they are housing people there. Stay...

Thank JODY S
Rochester, New York
Reviewed 2 weeks ago

People: In all sincerity, AVOID this hotel at all costs. To call management and employees incompetent would be overstating the case. They are simply ignorant. I was putting up two football players who were attending a sports banquet next door. I had previously stopped at the front desk to arrange for early arrival for one guest and was told it...

Thank BiffBiffman
Reviewed 9 March 2017

I stood here 2 years ago when it was LaQuinta. When I looked it up it had changed name to Radiance. I called to confirm and seemed like everything was the same except the name and owners. I asked if they served the free breakfast and they said yes. When I arrived they only offer the continental breakfast on the...

Thank Anthony T
Reviewed 7 March 2017

This hotel is VERY dated, and isn't very clean. There was broken glass in our hallway, stains on the bedspreads, dust in all the corners and a layer of dust on the top edge of the shower. We would have left for the night if we could have found a better hotel that had vacancies. To add insult to injury,...

Thank DisneyFANatic32
Whitby, Canada
Reviewed 21 February 2017

Stayed for 2 nights, family of 6 - Hotel appears run down and tired; needs repairs and thorough deep cleaning - Staff were curt and not helpful: free cribs are advertised onine, but I was told to pay $20.00 to receive a crib - Given 2 rooms on the 3rd floor; hallways smelled constantly of marijuana - Room was dark...

Thank Jade2736
Rochester, New York
Reviewed 16 January 2017

Being from the surrounding area, anything with "Lyell" gives you pause before booking. However I also work within 5 minutes of the location and feel pretty safe in the area. The front desk needs a bell as another staff member alerting the office staff was needed in order to get registered. The room was clean (and due to some other...

Thank sabrina495
Akron, Ohio
Reviewed 4 January 2017

We used this location for a room block for our wedding. The only reason we even used this hotel is because it literally shares a parking lot with our reception venue which for a New Year’s Eve wedding seemed like the safest option for our guests. We started trying to book the room block in April and didn't have a...

Thank lcometa
Hong Kong, China
Reviewed 11 October 2016

The Room Furniture needed some Attention/Replacement (Room 200). However Room was Clean and Tidy. The breakfast is Basic but Suitable for the Money your Paying. Generally We Consider it to be a Great Stop on route to Niagara Falls.

2Thank NicholasMarlow
Reviewed 3 October 2016 via mobile

Conveniently situated next to the highway and just a minute drive to Wegmans supermarket which is probably walkable distance. Fruit, yogurt, eggs, sausage, oatmeal, cereals all available for breakfast. Amongst the best continental breakfast. The only disappointment was that we could not check in before 3 because the said they were fully booked the night before.

1Thank hwzzy
Haverhill, Massachusetts
Reviewed 30 August 2016

Athough it is a nice hotel clean,very comfortable and close to a major road, DO NOT ASK the staff how to get there. I needed to know how to get there so I called the hotel to ask for directions and was told I have no idea how to get here. when I asked her how she got there she...

Thank jim a

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  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Radiance Inn And Suites

Address: 1956 Lyell Ave, Rochester, NY 14606-2319 (Formerly La Quinta Inn Rochester North)
Region: United States > New York > Finger Lakes > Rochester
Price Range: $90 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Radiance Inn And Suites 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
La Quinta Inn Rochester Hotel Rochester
La Quinta Rochester
Rochester La Quinta
La Quinta Hotel Rochester
Hotel Style:
#13 Business Hotel in Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Radiance Inn And Suites staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all cost - stupid, rude and ignorant employees”
BiffBiffman, 9 Apr 2017 | Read review
“we were on the 3rd floor but it still smells like smoke. the 5th floor is a smoking floor”
AnthonyT_12, 9 Mar 2017 | Read review
“Don't stay here, it's dirty.”
DisneyFANatic32, 7 Mar 2017 | Read review
“stay in a hotel where they know how to get there”
jima628, 29 Aug 2016 | Read review
“Don't stay there.”
agnes60, 20 May 2016 | Read review
5 of 5