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Quality Inn Rochester Airport

Booking.comUSD 67*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Quality Inn Rochester Airport
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167 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Buford
Reviewed 4 March 2015 via mobile

Last week me and my mom stayed in a 2 bed hotel room. The lobby was nice although it smelled like smoke (the owner/manger smokes). The room didn't have a pleasant smell either. but the room was clean! the heat worked amazingly!! the wall between rooms are very thing. my last night staying here I heard the neighbors having sex,...

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Helpful?
Thank nialashai
Gloversville, New York
Reviewed 27 January 2015

The first thing that strikes you as you enter the lobby is the overwhelming smell of ammonia and it goes downhill from there. Our room was at the rear of the hotel with a wonderful view of the railroad tracks. The exterior doors were all inoperable so every guest at the hotel had to enter and exit from the lobby...

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Thank Tom B
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Tom, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I appreciate you sharing your experience with us. We are beginning an upgrade program for the hotel and I believe that the improvement...

Fairport, New York
Reviewed 24 January 2015

What can I say? It's an airport Quality Inn. Not a place for your honeymoon, but for a decent room and bed near the airport, you can do a lot worse. Our room was clean, well appointed and included a refrigerator. Nice TV, but no in-room movies. They have a park and fly package, but we didn't know that when...

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1Thank Michael A
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Michael, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Reviewed 21 January 2015 via mobile

Working at a hotel I always tend to have high expectations whenever I stay at another property. This hotel was more than accommodating and even smelled wonderful as you walk down the hallway to your room. Some of the carpets seem new but others look sort of dated as well as there being signs for a vending machine that led...

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Helpful?
Thank Michael R
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Michael, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. I am pleased to share with you that we are starting an upgrade program, which does include replacing the corridor carpet. I believe that you will find these improvements will enhance your next stay. Your feedback is very important to...

Penn Yan, New York
Reviewed 19 January 2015

Hotel, room, breakfast and front desk were nice enough but when the heat hasn't been turned on in your room (at least for 24 hours) and it's zero degrees outside, it makes for an extremely unpleasant experience. We checked in at approximately 7:30 PM and entered a room that was as far away from the front desk as you could...

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1Thank symsdad
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. It is my pleasure to share with you that we have started renovating the hotel and will be finished toward the end...

Dryden, New York
Reviewed 7 November 2014

We stayed last night and this morning has a breakfast at 5:00 am, parked my car in the front of the hotel where it will stay for two weeks, under some street lights, and got a ride to the airport. The room was not fancy, but clean and filled the bill fine. Saved me a 3 am drive from my...

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Thank Richard W
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We truly appreciate the wonderful comments and are happy to be part of making your trip a breeze, while saving you a few of those hard earned dollars. Your feedback is very important to us and we can assure you...

Reviewed 3 November 2014

This was a great place if you aren't staying for an extended period of time. The lady at the front desk was an absolute sweetheart and was very accommodating. The room was in excellent condition though slightly out-dated. The bed was comfortable and room clean. Had a great night of sleep and a decent breakfast to top it off in...

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Helpful?
Thank Emily B
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Emily, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Elmira, New York
Reviewed 28 October 2014

We stayed at the hotel as we were flying out early and we could leave our car. We checked in. Went to our room. I couldn't believe this room it had not been cleaned hair on tub, dust all over. It had bobby pins at the headboard on floor that had been there quite sometime..... They gave us another room...

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Helpful?
Thank Tammy B
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Tammy, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Reviewed 10 October 2014 via mobile

Great price, super comfy bed Fantastic Breakfast with several healthy options, fruit, yogurt, hard boiled eggs! Free parking airport shuttle I will stay here again Towels old but clean Front desk very nice Great location Plenty of ice & vending

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Thank HLopata
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Guest, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. I appreciate your wonderful comments and will share these with my staff. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for...

Haverhill, Massachusetts
Reviewed 30 September 2014

I recently stayed at this hotel. It was very clean and if I drove had very ampple parking. The staff was very friendly and helpful. Everything was in place and the heater was working well. It was in a quiet location even being close to the airport. There was a breakfast area in the morning and was also good. The...

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Helpful?
Thank jim a
Dawn R, General Manager at Quality Inn Rochester Airport, responded to this review

Dear Jim, Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience the ultimate in affordability and comfort at the Quality Inn Rochester Airport. Charming and conveniently located, our uniquely mid-scale hotel in Rochester, NY offers a blend of amenities and accommodations that are both family-friendly and corporate ready. Guests of our hotel enjoy a wide range of helpful amenities, including free airport shuttle, complimentary full American Breakfast, outdoor pool, fitness center, on-site laundry facilities, meeting facilities and a well-equipped computer center. Free high-speed wireless Internet is also provided throughout our hotel, so you're always connected. ... more   less 

Additional Information about Quality Inn Rochester Airport

Address: 1273 Chili Ave, Rochester, NY 14624-3029
Region: United States > New York > Finger Lakes > Rochester
Price Range: $85 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Rochester Airport 2.5*
Number of rooms: 155
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Also Known As:
Quality Inn Rochester Airport Hotel Rochester
Rochester Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Rochester Airport staff and other travellers.
2 questions
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Palatine, Illinois
over a year ago

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Questions? Get answers from Quality Inn Rochester Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a first floor non-smoking room.”
SFCJamieG, 19 Oct 2016 | Read review
“Find a different hotel.”
stephenw84, 23 Aug 2016 | Read review
“Go to any other of the Choice properties in the area.”
chrispK7313MQ, 17 Jul 2016 | Read review
“If you must stay here, try for a renovated room.”
Herb75020, 12 Jun 2016 | Read review
“If you stay here and want to leave your car....do it directly through the hotel.”
webster888, 12 May 2016 | Read review
5 of 5
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USD 67* /night
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Prices are for 1 room, 2 adults
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