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Quality Inn Rochester Airport

Orbitz.comUSD 67*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 158*
USD 67*
USD 158*
USD 67*
USD 158*
USD 67*
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Quality Inn Rochester Airport
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167 Reviews from our TripAdvisor Community

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Rochester, New York
Reviewed 31 March 2017 via mobile

Room was nice enough, if you didn't mind the fact that their phones wouldn't let you dial an outside number! And their idea of customer service needs a LOT of improvement. If you have complaints, their attitude amounts to "No one forced you to stay here, and you can always stay someplace else."

1Thank Frank J
Sarasota, Florida
Reviewed 21 November 2016 via mobile

I stay in hotels 300+ nights yearly for work. I stayed here for more than a week starting 11-13 thru 11-22. If you are fortunate to have Charmi Patel check you in, you are in good hands. The other front desk staff is indifferent and aloof. (Except for Antonio) Charmi and Antonio put the others to shame. The check-in was...

1Thank ChuckMosher
About Hotel's Favourite Review
Wellsboro, Pennsylvania
Reviewed 1 March 2017

Used the park and fly package. The place was clean and the staff was very friendly. The place could probably use an update but was good for what we needed. Love the park and fly package. That is really convenient. We were having breakfast and the driver came in to where we were eating and took care of our luggage....

Thank William F
Ottawa, Ontario, Canada
Reviewed 25 October 2016

The front desk staff are very nice and the cleaning staff are friendly. The sheets and towels are clean. The bed spread had a hole in it. The rugs in the room are doubtful, but it really the rugs in the hall and side entrance that need a solid cleaning or replacement. These are easy fixes that should be addressed....

Thank MDD1616
Reviewed 22 October 2016 via mobile

You can tell the people working here are trying hard to make a go of it, but Quality Inn has not given them the tools to do the job. The place is old and in serious need of some updating. The carpets are dirty, the room curtains and bedspreads are old. If you are the people working here you are...

Thank Kathleen V
Denver, Colorado
Reviewed 20 October 2016

Stayed here for 5 nights with my wife as we were visiting from out of town to attend my nephew's wedding and visit with family. We lucked out and got a non-smoking room on the first floor which was generally clean and served it's purpose of housing us inexpensively for the duration. This is an older facility and it shows...

Thank SFCJamieG
Reviewed 17 October 2016

Checked in for a 2 night stay. Room was old, but seemed ok, we just dropped off our stuff and left. Arriving back late that night is when we noticed the smell of smoke. Whenever the heat/air fan clicked on it brought cigarette smoke into our non smoking room. The hallways stank of it. The room itself - the TV...

Thank Wendy G
Cayuta, New York
Reviewed 29 September 2016

Hotel is not clean at all. I'm glad we were only staying on night. There are no elevators, the floor we on smelled like cigarettes and we were on a non-smoking floor. The room did not smell like that so we put up with it. The hallway looked like it hadn't been vacuumed in months and there was paint all...

1Thank shauntal13
Cuba NY
Reviewed 24 August 2016

Worst place I've ever stayed. No elevator, room was so freshly painted that the paint was wet, no AC, the number they gave me to call had been disconnected. Worst experience ever. If it was free - I would not stay there again. I reviewed 5 days earlier and it was bad...the second trip was indescribably AWFUL.

1Thank webster888
Wilmington, North Carolina
Reviewed 24 August 2016

This is the worst QI I have ever stayed at. The staff seemed indifferent. The plumbing leaks. Even the lid on the toilet tank was wrong. I had to get up to change channels because for some reason, they decided to mount the receiver box BEHIND the TV! The security doors are broken so anyone can walk in any time...

Thank Stephen W

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience the ultimate in affordability and comfort at the Quality Inn Rochester Airport. Charming and conveniently located, our uniquely mid-scale hotel in Rochester, NY offers a blend of amenities and accommodations that are both family-friendly and corporate ready. Guests of our hotel enjoy a wide range of helpful amenities, including free airport shuttle, complimentary full American Breakfast, outdoor pool, fitness center, on-site laundry facilities, meeting facilities and a well-equipped computer center. Free high-speed wireless Internet is also provided throughout our hotel, so you're always connected. ... more   less 

Additional Information about Quality Inn Rochester Airport

Address: 1273 Chili Ave, Rochester, NY 14624-3029
Region: United States > New York > Finger Lakes > Rochester
Price Range: $87 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Rochester Airport 2.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Quality Inn Rochester Airport Hotel Rochester
Rochester Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Rochester Airport staff and other travellers.
2 questions
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Palatine, Illinois
over a year ago

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Questions? Get answers from Quality Inn Rochester Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a first floor non-smoking room.”
SFCJamieG, 19 Oct 2016 | Read review
“Find a different hotel.”
stephenw84, 23 Aug 2016 | Read review
“Go to any other of the Choice properties in the area.”
chrispK7313MQ, 17 Jul 2016 | Read review
“If you must stay here, try for a renovated room.”
Herb75020, 12 Jun 2016 | Read review
“If you stay here and want to leave your car....do it directly through the hotel.”
webster888, 12 May 2016 | Read review
5 of 5
USD 67* /night
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QualityInnUSD 67
Booking.comUSD 67
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