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Holiday Inn Express East End

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185 Reviews from our TripAdvisor Community

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Showing 178: English reviews
NY
Reviewed 19 June 2013

We were at the hotel at the end of May for a wedding at Giorgio (excellent). Nice room - suite. The problem was that the A/C did not work. It was 85 degrees in the room. Unfortunately when we got back at the hotel after the wedding the only person available was the security guard and he didn't know how...

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Helpful?
1Thank redline613
IHGCare, Guest Relations Manager at Holiday Inn Express East End, responded to this review

Dear redline613, Thank you for your feedback regarding your recent visit at our hotel. It is unfortunate the room conditions specifically the AC unit prevented you from fully enjoying your stay at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Your feedback is very important to us as this assists...

Boston, MA
Reviewed 27 May 2013

I always judge a hotel by the property and the staff (especially the management). If I have a bad experience at check in or with the cleaning service, I might take a star off the review ... but I hold the management to a much higher standard in terms of guest service. If you take the management out of the...

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5Thank LovinHotelLife
samm97, Manager at Holiday Inn Express East End, responded to this review

Thank you for bringing this matter to my attention and I am extremely sorry for the issues that you experienced while on our property. This is not how we conduct our business and I would like to speak with you so that I can make this right. I have sent you a message under separate cover with my contact information,...

Va
Reviewed 12 May 2013 via mobile

This hotel is fairly clean but tired. I am very picky about cleanliness because I know hotels can be spotless. If we weren't getting a special wedding price, in my opinion the regular price would be overpriced but they can get it because it is at the beginning of the east end of LI. One problem is there are no...

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Helpful?
Thank Annie72
IHGCare, Guest Relations Manager at Holiday Inn Express East End, responded to this review

Dear Annie72, Thank you for giving our hotel a fair review. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am delighted you found the breakfast served during your stay, highly commendable. Let me also take this opportunity to apologize...

Reviewed 6 May 2013

I wasn't disappointed with this stay, it was a true HIE. Very clean, friendly staff, in and out visit. The first room I had was very nice, your classic king, but the toilet would not flush. I was moved to a suite which is a bonus for some, but all the extra furniture in suites freak me out...more breeding ground...

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Thank TopTierTiff
Brookhaven, Pennsylvania
Reviewed 3 March 2013 via mobile

We stayed here for Long Island's "Jazz on the Vine Festival". The hotel is in a good location. We were just a few miles from the wineries! And boy do they have plenty! The rooms and bathroom were very clean. Our rooms were clean when we came back in the evening. Staff are very friendly and helpful. They also have...

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1Thank Kelly F
Indian Lake NY
Reviewed 22 January 2013

Very attractive, clean and well located for a business or leisure visit to the East End of Long Island. Just a short drive to either the North or South Fork of Long Island. Visit the Vineyards and quaint towns of the North Fork or the beaches of the South Fork. Hotel was very well maintained with a hot, complementary breakfast...

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Thank BillQIndianLakeNY
New York City, New York
Reviewed 20 November 2012

A bunch of friends and I went to a North Fork wine party last weekend and we stayed over on Saturday night. The room went for $169 a night and they tried to bump us up to $199 and $299 respectively. This is not a $199 a night hotel and I think the $169 was way overpriced for what you...

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Thank cabfromnyc
arlington
Reviewed 17 September 2012 via mobile

Looks nice from the outside but the rooms are smelly and are beginning to look worn. The breakfast bacon and biscuits and raisin bran were not palatable. Just an average place to stay. Please fix the smell coming from rooms! Maybe it's time for new rugs?

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1Thank arlingtonmei
Bethpage, New York, USA
Reviewed 15 September 2012

Very dissapointed, they advertise that they have a heated pool but it is Ice Cold, guess we brought bathing suits for nothing :( My child was looking foward to swimming during our stay.. Saw someone else complain about this and management replied and said they fixed the problem .... Guess not Besides that the hotel is nice, very clean and...

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2Thank Tonytyson2009
IHGCare, Guest Relations Manager at Holiday Inn Express East End, responded to this review

Dear Tonytyson2009, Thank you for your stay and leaving us feedback. Please accept my sincere apologies for the inconvenience caused by the condition of the pool during your stay. We understand the discomfort this has brought to you and the kids. We highly value your views and feedback, as this allows us to constantly improve the service we provide. Rest...

Englishtown, New Jersey
Reviewed 13 September 2012

Pretty standard as hotels in this price range go. Clean room, nice staff. Free breakfast was actually very good, more offered than usual at hotels. It is close to the outlets and wineries, and a short drive to the aquarium, so thats convenient. The thing I would advise if that if you do not like the smell of smoke MAKE...

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Thank jrp1978

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express East End Hotel is centrally located in the heart of the north and south forks of Long Island's Suffolk County. Whether your stay is for business or pleasure, the modern luxury and impeccable service of the Holiday Inn Express East End is sure to please. Guests staying in any of our spacious rooms will enjoy our 24-hour business center, free wired and wireless internet access, Express Start complimentary continental breakfast, a refreshing workout in our 24-hour fitness center, or unwind in our Great Room enjoying the warmth of our fireplace along with coffee and tea available 24 hours. We are conveniently located to some of the most popular sites on Long Island: Tanger Outlet Center, Atlantis Marine World Aquarium, Splish Splash Water Park, Long Island Wine Country, Riverhead Raceway, the famed Hamptons, and much more. Please contact the hotel directly to inquire about our packages.Visit Riverhead, NY and stay smart at the Holiday Inn Express East End. ... more   less 

Additional Information about Holiday Inn Express East End

Address: 1707 Old Country Rd, Riverhead, NY 11901-4422
Region: United States > New York > Long Island > Hamptons > Riverhead
Price Range: $173 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express East End 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express East End Hotel Riverhead
Holiday Inn Express Riverhead
Holiday Inn Riverhead
Riverhead Holiday Inn
Holiday Inn Express East End Riverhead, Long Island
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express East End staff and other travellers.
4 questions
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NJ
Coram, New York
Cutchogue, New York
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Express East End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to be able to see your vehicle, ask for a room on the parking lot side.”
grandmatravel58, 17 Jan 2017 | Read review
“King size beds are great!”
I9698ELdaveb, 2 Jan 2017 | Read review
“Avoid rooms on the first floor”
leneanne, 7 Dec 2016 | Read review
“Room 202 has a fridge and microwave, but absolutely no view (that didn't bother us; we weren't there for the view)”
Al-Sue-Maine, 28 Nov 2016 | Read review
“stay away!”
newyorker362, 5 Nov 2016 | Read review
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